I stepped onto my 777-300ER Air France first class flight from Los Angeles to Paris with dangerously high expectations. Even so, they were still exceeded. Air France first class is truly a special product. Let’s start with ground service,...
Delta Passengers Trapped On Remote Island In Alaska!
194 Delta passengers found themselves on a remote Alaskan island for more than 12 hours on Christmas Day. Delta Flight 128, a Boeing 767-300 traveling from Beijing to Seattle, encountered “potential engine trouble” ennroute to Seattle. The flight diverted...
Lufthansa Is Livid At Frankfurt Airport
On a holiday weekend that saw 50,000 more travelers than normal, Frankfurt Airport proved unable to cope. The result was not pretty. On a typical weekend Frankfurt Airport will handle between 150,000-200,000 weekend. Last weekend, over 200,000 flew through...
My 2018 Christmas Reflection
A very happy Christmas to all my dear readers. I’m spending the day with family and friends and hope you will also, whether you celebrate Christmas or not. In Germany, shops closed at 2:00P.M. on Christmas Eve and will...
All the 2018 Airline Holiday Videos
Christmas has arrived and many airlines have released holiday videos for 2018. I have compiled them into one place for your viewing pleasure. I wish each of you a very Merry Christmas. Air Canada Air New Zealand American Airlines ...
A Beautiful Gesture From A United Flight Attendant
Simple gestures of kindness carry a profound ability to lift the human spirit. Flyertalk member JV Photo, who I know is a trustworthy source, penned a thread entitled, A United FA Made Me Cry (In a Good Way). It...
’Twas The Night Before Christmas (Televangelist Jetsetter Edition)
It is the day before Christmas and I am in a creative mood… I want to keep the mood light this week, but as we reflect upon the season I cannot help but to offer some social commentary, in...
My Christmas Gift: Air France First Class
Christmas comes early for me this year: I’m finally flying Air France first class! As you know, my wife and son are already in Europe. Although I was in London last weekend, I flew right home for one more...
Is United’s New Employee Bonus Program Naughty Or Nice?
United Airlines has unveiled the latest iteration of its employee bonus program, a plan that theoretically could pay employees more but likely will pay less. The old program awarded $100/month for hitting operational targets (paid on a quarterly basis)....
What Happens When You Actually Smoke During A Flight?
The no smoking signs are ubiquitous, but so are the ashtrays (by U.S. federal law). So what happens when someone just decides ignore the signs and light up? In India, a smoker refused to extinguish cigarette on a recent...
Dense, Dimwitted Logic From A Deliberately Deceptive Delta CEO
Air Italy’s USA expansion has caused a stir amongst U.S. legacy carriers. But Delta CEO Ed Bastian’s op-ed response is riddled with deception and outright mistruth. Feel free to start by reading Ed Bastian’s op-ed without my commentary. I’m...
The Real Reason United Airlines Is Buying ExpressJet
United Airlines wants a steady stream of pilots. It also wants to avoid the labor costs it pays to mainline flight attendants. The result is a convoluted acquisition of a regional airline that really takes some unpacking to understand....
India’s Grand Plan To Save Air India
If you can’t sell it, you might as well pour $330 million more tax dollars into it, right? That’s the new plan for Air India. Prime Minister Narendra Modi has asked Parliament for 23 billion rupees ($330 million USD)...
Review: P.F. Chang’s LAX (Priority Pass Restaurant)
Thanks to my forgotten passport, I had a chance eat dinner at P.F. Chang’s last week in the Tom Bradley International Terminal at LAX. This restaurant is the latest addition to the Priority Pass portfolio at LAX, which makes...
Review: American Airlines A321T Business Class New York To Los Angeles
My evening flight from New York to Los Angeles on American Airlines was a nice change of pace from my usual United flight. I generally don’t stray from United Airlines domestically, but United was sold out in business class...
Help! A Medical Emergency On A Cruise To Antarctica
A dear Award Expert client and friend sent me a frantic What’sApp message yesterday: Help! My husband has a detached retina and we are in the middle of the sea. We won’t reach Antarctica for three days. The doctor...
Super Cheap Business Class Fares To New York On Air Serbia
Air Serbia is offering incredible business class fares on flights to New York from Prague via Belgrade. If you’re looking for a New York getaway this winter or early spring, now is your chance. Fares from Prague to New...
Use Miles For A Sneak Peek At LAX Polaris Lounge
United’s fifth Polaris Lounge opens at Los Angeles International Airport on January 12, 2019. But through a special sale to MileagePlus members, you can enter the day before. As with past lounges, United is offering a special preview to...
Negative First Impressions: Virgin Atlantic 787-9 Upper Class
I flew home from London to LA on Virgin Atlantic’s new 787-9 in Upper Class, my first Virgin Atlantic flight since 2014. I’ve got to say, I was disappointed. The flight attendants onboard were fabulous: very attentive, witty, and...
South African Airways Turns To Emirates For Help
Cash-strapped South African Airways has turned to Emirates in a bid to turn around its dire financial situation. I’ve written about South African Airways several times, but stopped recently because I was just writing the same thing, over and...
