Last week I wrote about United Airlines resuming service between Chicago and San Jose, CA. I flew the route once, in August 2007, and was served a meal in first class I will never forget. In honor of the...
Ouch! Disappointing Loss for Cathay Pacific

Cathay Pacific is blaming too many empty seats and increasing competition from Mainland China for only its third annual loss in company history. In 2015, Cathay Pacific reported a HK$6bn annual profit ($772mn USD). In 2016, the company lost $575mn ($74mn...
British Airways Passengers Angry at Lack of Food and Toilet Paper

British Airways continues to struggle with its new buy-on-board scheme, with passengers often encountering food shortages on flights within Europe. Oddly, the problem seems to go hand-in-hand with toilet paper provisioning. First, a comment on British English. Do you...
Blind Woman Kicked Off Flight for Requesting Seat Change

A blind woman and her husband were ordered off an American Airlines flight and deemed a “safety” threat after an incident involving seat changes. Sue Martin travels with her service dog, Quan. He’s a big fella. 75lb to be...
Will Finnair Leave the oneworld Alliance?

Might Finnair soon leave the oneworld alliance? Finnair’s chief Pekka Vauramo is angry. The major gaps in oneworld’s worldwide flight network as the precise gaps that Finnair deems essential for growth. With no alliance partners in China or India,...
A Congressional Mandate For More Legroom?

It’s that time of year again. Members of Congress have put forward another bill to mandate minimum seat pitch on commercial flights in the USA. The bipartisan bill is called the Seat Egress in Air Travel (SEAT) Act. Congressman Steve Cohen (D-TN) is...
A Kind Gesture at LAX Makes My Day

It has been a rough travel day — a mechanical delay out of Burbank meant a long day for Heidi, me, and the baby. But a kind gesture at LAX made my day. We had bags to check and an infant...
Willam J Clinton Presidential Library and Museum

Next stop on the Presidential Library tour was the William J Clinton library in Little Rock, Arkansas. For context, see this post — we were driving from Texas to Kentucky and Little Rock was a convenient overnight stop. Little...
United Will Now Call You Back During Long Holds

Welcome to the 21st Century, United! Many airlines now offer a call-back option so you do not have to sit on hold, sometimes for hours, with a stale sound track that eventually drives you mad. United’s digitized version of Rhaposdy...
Airbus Considers New “A380-Plus”

The A380 program has not been a resounding success for Airbus. On the contrary, sales have stalled and the wisdom of creating such a large aircraft is often questioned. But Airbus is digging in. In an attempt to save...
George W. Bush Presidential Library and Museum

Yesterday I began a short trip report on my Kentucky Derby experience from last year. It involved flying to Dallas, then driving to Kentucky via Arkansas and Tennessee. My goal is to visit every U.S. Presidential Library and document it here....
Why I Buy My Clothes in Europe Now

With a weak Euro, clothing is suddenly much more affordable on the Continent. In fact, it is often cheaper than the USA. If you know me, you know that I love to wear suits. Working for myself out of...
Live and Let’s Fly Weekend Digest: March 12, 2017

My weeks are never quiet with a five-month old, but this was about as quiet a week I could have hoped for. No travel and I did not stray (too) far from home. Next week, a change of venue...
Road Trip to the Kentucky Derby

It started with a phone call. “Hey Matthew! You ever been to the Kentucky Derby?” When I responded negatively, the answer was quick: “Well, you’re going to this one!” This post introduces a mini trip-report I will publish over the next...
Drunk United Pilot Jailed for 10 Months

A United pilot has been sentenced to 10 months in jail for showing up to work drunk. Carlos Roberto Licona, a United Airlines 757-200 first officer, showed up to Glasgow Airport reeking of alcohol last August. The stench was so...
5 Ways LAX is Becoming America’s Best Airport

As an Angeleno, I will concede my local bias upfront, but LAX is transforming itself into a world class airport. Here are five ways LAX is arguably becoming America’s best major airport. 1. Tom Bradley International Terminal + Expansion...
United Airlines Will Protest Emirates on Sunday with Members of Congress

United Airlines employees and a handful of Members of Congress plan a protest on Sunday at Newark’s Liberty International Airport against Emirates. The Dubai-based airline is commencing non-stop service between Newark and Athens later this month. The protest will...
Stroopwafels: United vs. KLM

Both United Airlines and KLM Royal Dutch Airlines serve stroopwafels onboard their flights. The all-important question of the day: which airline has better waffles? A stroopwafel is a “waffle made from two thin layers of baked dough with a...
United Airlines Returns to San Jose, CA

United Airlines is adding mainline service to San Jose, CA, years after abandoning Silicon Valley from two hubs. Twice daily service from Chicago began yesterday and once daily service from Newark begins today. Silicon Valley and the entire Bay...
My Hotel Dilemma in Santorini and Mykonos

I’ve set foot in 125 countries, but there are still many places I have yet to visit. In Greece, I’ve been to Athens and Thessaloniki, but not to any of the Greek Islands. Soon I’ll be departing for Germany for...