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Matthew Klint

12465 Articles

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.
Air FranceContinental AirlinesNews

The Verdict is Out: Continental Airlines to Blame for 2000 Air France Concorde Crash

Matthew Klint Posted onDecember 6, 2010 1 Comment

I can’t say that I am surprised by the decision: PONTOISE, France – Continental Airlines and one of its mechanics were convicted of manslaughter Monday by a French court, which ruled that debris from a Continental plane caused the...

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Air CanadaBritish MidlandStar Alliance

Why I Won’t Credit Any More Flights to British Midland

Matthew Klint Posted onDecember 5, 2010 6 Comments

The news that Air Canada is restricting elite status to those who fly at least 10,000 miles on Air Canada metal got me thinking about my habit of crediting 38K miles each year to British Midland (bmi). Even before...

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American Airlines

Reconsidering American Airlines’ "Your Choice" Boarding and Flexibility Package

Matthew Klint Posted onDecember 5, 2010November 14, 2023 3 Comments

Back in June, I wrote a blog entry entitled American Airlines adds “Your Choice” service, i.e. pay for what used to be free. I was critical of AA’s new “Your Choice” program, bemoaning that the airline was charging for what...

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American ExpressHot Deals

$20 in Free American Express Spending at JFK, EWR, LGA, CLE, and IAH

Matthew Klint Posted onDecember 4, 2010November 14, 2023 2 Comments

Receive a statement credit of up to $20 when you make a purchase with an eligible American Express Card at one or more of these participating merchants at the airports listed below. The offer is valid through 12/31/2010 (and...

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aeroplanAir CanadaBritish MidlandStar Alliance

Air Canada’s Aeroplan Restricts Elite Qualification

Matthew Klint Posted onDecember 4, 2010 2 Comments

As Nick blogged about earlier today, Air Canada and Aeroplan have modified their elite qualification requirements. Starting next year, travelers crediting to Aeroplan need to fly at least 10,000 miles or five segments on Air Canada metal in order...

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United AirlinesUpgrades

The Difference Between Pending and Waitlisted Upgrades on United

Matthew Klint Posted onDecember 3, 2010 18 Comments

A reader recently asked me to explain the difference between a pending upgrade and a waitlisted uprade on United Airlines. It’s really quite simple: pending means that you are outside the time limit for a waitlist to clear. Waitlist...

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Delta AirlinesDelta SkyMilesHot Deals

Opening up a SunTrust Account for Delta SkyMiles, Take Two

Matthew Klint Posted onDecember 3, 2010 7 Comments

It has been almost two months to the day since I opened up a couple SunTrust banks accounts in order to take advantage of a generous Delta SkyMiles offer, but no miles have posted to my account. And it’s all...

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United Airlines

Tapas Snackbox on United is Delicious

Matthew Klint Posted onDecember 2, 2010November 14, 2023 4 Comments

In November, United introduced three new snack boxes as part of its revamped buy-on-board menu for economy class. One of them, the Tapas snackbox, caught my eye and I had the chance to sample it earlier this week. The...

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HumorNews

Hint: Look at Your Airline Meal Before You Dive In

Matthew Klint Posted onDecember 2, 2010 1 Comment

A woman is suing American Airlines for $15 million, claiming she ingested a lizard buried in her in-flight meal. In 2003 (yes, 2003–you’ve gotta to love the speed in which cases move through court in the U.S.), Monserrate Luna dove...

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megabus

Another Bittersweet Experience with Megabus

Matthew Klint Posted onDecember 2, 2010 2 Comments

Megabus has saved me a lot of money this year. I went down to Washington, DC today for $1. The return ticket was only $3. I don’t know how Megabus makes any money at these cheap rates, but I...

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TSA

Even the TSA Concedes it is Defenseless

Matthew Klint Posted onDecember 2, 2010 Leave a Comment

Flying with Fish contacted the Transportation Security Administration to further probe into the broken security paradigm at American airports and promptly received a reply from a “threat assessment analyst” at the Department of Homeland Security. How does it make...

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Continental AirlinesUnited Airlines

Poll Reveals Challenge Facing United and Continental

Matthew Klint Posted onNovember 30, 2010 Leave a Comment

A recently released Zagat survey of 8,000 frequent flyers reveals a conundrum for the new United Airlines: passengers seem to love Continental and hate United. Continental certainly does many things well. Their website and mobile app is slick and...

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TSA

Partisan Politics Behind TSA Public Reaction?

Matthew Klint Posted onNovember 30, 2010 1 Comment

New York Times columnist Ross Douthat argues that public reaction to the Transportation Security Administration is hopelessly rooted in partisan politics. Imagine, for a moment, that George W. Bush had been president when the Transportation Security Administration decided to...

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American ExpressHot Deals

American Express $25 Small Business Promotion Extended Through December 31

Matthew Klint Posted onNovember 29, 2010 Leave a Comment

Last Saturday evening I sat down to a late dinner at the Cheesecake Factory in Newport Beach with a nagging thought in the back of mind that I was forgetting something. Moments later, I received a text message from...

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American AirlinesHot Dealsvirgin america

Double Elite and Redeemable Miles on American Airlines between LAX/SFO and DFW

Matthew Klint Posted onNovember 29, 2010 1 Comment

As Virgin America prepares to enter the Dallas market, American Airlines is offering double elite qualifying miles (EQMs) and redeemable miles (RDMs) on flights between Los Angeles/San Francisco and Dallas/Fort Worth from November 29, 2010 through February 28, 2011....

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Continental Airlineslas vegasUnited Airlines

From Hate to Great: Continental vs. United at Las Vegas International

Matthew Klint Posted onNovember 29, 2010 15 Comments

As I have harped on many times before, attitude is key when it comes to forming my overall impression of a flight or travel experience. The amenities, ticket price, and hard product can all be great, but unless the...

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British MidlandUnited Airlines

Using a Flight Delay to Your Advantage

Matthew Klint Posted onNovember 28, 2010 3 Comments

While most of the traveling public dreads the announcement that their flight is delayed, I usually welcome such announcements. To be sure, delays are not always a great thing. My Los Angeles-Las Vegas United flight was delayed yesterday by...

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las vegas

My Las Vegas Hotel Dilemma

Matthew Klint Posted onNovember 26, 2010 3 Comments

Last week Expedia’s Canadian division ran a wonderful $300 off promotion that I took full advantage of.  Booking the trips to New York City were easy, but the trips to Las Vegas were a bit more difficult. With Vegas,...

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Continental AirlinesUnited Airlines

What the Spell Checkers Missed at United.com

Matthew Klint Posted onNovember 26, 2010November 14, 2023 1 Comment

Believe me, spell checking is not the easiest task in the world. Automated spell checkers are not perfect and without careful proofreading (as I have found more often than I’d care to admit on my own blog), a lot...

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Delta AirlinesLGANew York JFK

Delta On-Demand Dining at New York Kennedy and LaGuaradia

Matthew Klint Posted onNovember 26, 2010November 14, 2023 Leave a Comment

The next generation of airport dining has arrived at New York Kennedy and LaGuardia airports. In a partnership between Delta, OTG Management, and the airport authority, passengers flying through New York City’s two largest airports will be able to...

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