In what appears to be a fit-for-TV storyline, an American Airlines pilot was arrested in Kentucky and indicted for the murder of three people. When passengers saw Christian Richard Martin, a pilot for PSA Airlines, a wholly-owned subsidiary of...
AA’s Billion Dollar Gamble
It was 2008. The world economy had slumped into recession and jet fuel prices were rapidly rising. American Airlines held its annual meeting in Dallas and made headlines with a big announcement. Then-CEO Gerard Arpey announced that American Airlines...
American Airlines Employee Unions Failing Membership
After an outpouring of messages, comments, and material evidence it is clear that American Airlines employee unions are failing their membership and it’s everyone that pays the price. If you are considering booking travel or signing up for a new credit card please...
American Airlines Apologizes After Agent Calls Cop A “Killer”
Words are a powerful weapon and can instantly inflict great pain. As tensions escalated over a missing checked bag, two children grown men exchanged terse insults at Memphis International Airport. Now American Airlines has been forced to apologize for...
American Airlines Flight Attendants Are Furious
Last week I wrote that replacing American Airlines CEO Doug Parker would not be enough to change the course of the airline. Many American flight attendants reached out and they are furious. If you are considering booking travel or signing up for...
American Airlines’ Devaluation Without A Devaluation
Sometimes you don’t have to officially devalue a loyalty program for a real devaluation to occur. American Airlines, at least for now, still has a saver award chart with fixed-rate award prices to each region in the world. This...
Whew! American Airlines Still Blocking Etihad Award Space…
When I saw that American Airlines added the ability to book Etihad awards online yesterday, my heart sank. Would the floodgates now be open, quickly decimating what remains a treasure trove of award space? The answer appears to be...
How American Airlines Helped Save A Baby’s Life
Janay Flowers is expressing gratitude to American Airlines and the passengers and crew on her flight for saving the life of her daughter Nevaeh. The two were traveling from Tampa to Dallas last Thursday when 11-month-old Nevaeh became ill....
Replacing Doug Parker Wouldn’t Solve American Airlines Woes
Armchair CEOs are everywhere, but perhaps not more so than in the frequent flyer community regarding airline leadership. But replacing American Airlines CEO, Doug Parker, wouldn’t necessarily solve their problems. If you are considering booking travel or signing up for a new...
It’s Still Not Too Late for American Airlines To Save AAdvantage
Dear American Airlines, It’s not too late to save your loyalty program. You need not go down the path of Delta and United. On the redemption side, both Delta and United have moved toward a more dynamic pricing model....
American Airlines Sees $1 Billion Impact From 737 MAX + Rising Fuel Prices
When American Airlines’ CEO Doug Parker [in]famously boasted that AA would never lose money again, he likely never imagined that an entire aircraft type would be grounded for months as oil prices rose. But welcome to 2019… Put together,...
Scammed: Citi American Airlines Credit Card
A reader recounted their story of how their Citi American Airlines Credit card fell victim to a fraud scam due to convenience features of Citi’s payment system. If you are considering booking travel or signing up for a new credit card please click...
Fact Or Fiction? The Mystery Bump On American Airlines
A middle school teacher says he was involuntarily bumped off his flight and forced to leave only one chaperone with 16 students. American Airlines says the man voluntarily gave up his seat in exchange for compensation. So who is...
LOL: Flight Attendant Spills Tray Of Drinks On American CEO!
A flight attendant “accidentally” spilled a tray of drinks on American Airlines’ CEO Doug Parker. She shared her story on Instagram along with a great picture with her boss: So yesterday I worked a flight from Phoenix to Dallas....
American Airlines Will Probably Switch to Dynamic Awards But Shouldn’t
With US flag carriers, it’s monkey see, monkey do as they tend to match dramatic moves to align with each other. While American Airlines has not yet announced a switch to a dynamic award chart it’s all but certain...
Why The Value Of Your AA Miles Just Increased
American Airlines miles are now more valuable than they were last week…all thanks to a small modification to arcane routing rules on one partner airline. Put simply, AA has a general rule that you cannot transit “third regions” when making...
Dear American, Your New Award Search Engine Is VERY BAD
American Airlines is testing a new award search engine on aa.com that much more closely resembles the current mobile booking platform. That’s bad news… For the past couple of weeks, half the time I search for an award on AA.com...
Details On The New Breakfast Coming To American Airlines
American Airlines will “enhance” onboard meal service in several areas next month, but breakfast in economy class will actually improve. Citing an internal memo, View from the Wing reported several negative changes to AA catering set to kick in soon....
Review: American Airlines (Compass) E-175 First Class Seattle To Los Angeles
Although an onboard incident is my main takeaway from this flight, I greatly enjoyed personalized, friendly, and proactive service on an early morning flight from Seattle to Los Angeles on American. I booked this flight for 15,000 British Airways...
American Airlines Partnership With Hyatt Ruffles Feathers But Should It?
American Airlines and Hyatt Hotels announced a partnership that will allow elites from each program to earn while flying or staying with the other. But some aspects of the partnership are one-sided, leaving Hyatt members upset, but maybe they...
