I know this goes without saying for travel pros, but I was reminded again today that it always pays to check the price of a premium fare. One of the things we do at Award Expert is ensure that...
Live and Let’s Fly Weekend Digest: December 17, 2017
After another trip to New York, I’m back in Los Angeles until tomorrow…when I’ll fly to Germany for Christmas. It has been a hectic month, so I am looking forward to some downtime. American Airlines’ opened a beautiful new...
Review: AA Flagship First Dining Los Angeles (LAX)
The new Flagship Lounge is nice, but I was most excited to sample American Airlines’ new Flagship First Dining experience at LAX. This lounge within a lounge is reserved exclusively for first class passengers traveling on longhaul international routes...
New Trick for Booking JAL Award Space with AA Miles
There’s a new way to book Japan Airlines (JAL) award space with your American Airlines miles. Use this guide to successfully book JAL award space with AAdvantage. After more than three years of preparation, JAL migrated from its own Passenger...
Why Did I Choose American Over Qatar?
My wife and daughter spent the summer in Thailand as it is my busy season at work and I am nearly never at home – why shouldn’t they be at the beach instead? As a result, I have been...
American Airlines CEO Suggests Hubs Matter More Than Management
During an earnings call last week, American Airlines’ CEO Doug Parker intimated that bad hubs rather than poor management are to blame for widening profit gaps between industry-leader Delta and American or United. When asked about the widening profit...
Will China Southern Leave SkyTeam for oneworld?
Back in March, China Southern and American Airlines announced a close partnership, with AA acquiring a stake in the Chinese carrier. Now as the relationship continues to develop, China Southern is putting out feelers for leaving SkyTeam. If you...
Can You Cancel Basic Economy Fares Within 24 Hours?
American, Delta, and United all have some form of a 24-hour courtesy cancellation policy. But does this apply to no-frills “Basic Economy” tickets, which are explicitly non-changeable and non-refundable? In short, yes. But there are limits. Let’s review each...
Closing My BankDirect Mileage Checking Account
Earning miles and points on everything you do should extend to your checking account if possible. For a long time I have loved debit products like the SunTrust Delta Debit card, and the BankDirect mileage-earning checking account. It offers...
The Godfather of the Airline Industry
Freddie Laker. Richard Branson. William Franke? Although not a household name, William “Bill” Franke is the man we can thank for the ultra-low-carrier model in the USA. He also hired both Doug Parker (CEO of American) and Scott Kirby...
Doug “Nostradamus” Parker: AA will Never Lose Money Again
American Airlines’ CEO Doug Parker has made a bold claim: AA will never lose money again. Parker says even in bad years, American will still earn $3BN/year in pre-tax profit. Of course inflation makes this figure a bit misleading,...
Beware of the Basic Economy “Gate Service Fee”
Delta Basic Economy fares permit a larger carry-on bag, so the focus of this story is on American Airlines and United. If you think you can slip by undetected with you rollerboard, be prepared to pay up and lose...
Lawsuit: AA FAs Deliberately Pour Red Wine on Wedding Dress
A New Jersey woman claims a group of FAs on American Airlines conspired to ruin her wedding, discreetly opening an overhead bin in-flight and dousing her white wedding gown in red wine. Yewande Oteh was flying from Philadelphia to Montego...
Heartwarming: 7-Year-Old Becomes AA Pilot
A 7-year-old with a congenital heart defect was given the chance to fulfill a dream thanks to American Airlines and the Make-A-Wish Foundation. He earned his pilot’s wings. William Kottos has wanted to be a a pilot since he...
American Airlines Introduces the “Anti-Matthew Rule” on Award Tickets
My heart sank yesterday when I saw that American Airlines is restricting the number of segments permitted on award travel. The new one-way limits include: Domestic USA + Canada: Three [3] segments Other destinations (including Puerto Rico + US...
Reader Question: Where to Transfer 224K AMEX Points?
Reader Sam e-mailed me for advice on what to do with 224K American Express Membership Rewards points. I have decided to cancel my American Express Platinum Card as $550 is too steep for me. The only thing I liked...
A Dishonest Smear in the Fight Over Gulf Subsidies
Earlier this month, Delta released a “documentary” attacking the Gulf Carriers. I didn’t even write about it because it represents unadulterated propaganda. But now a friend was attacked for criticizing it and I feel obligated to weigh in. Be warned: in the...
Why It Matters: 24hr Free Cancellation on AA Award Tickets
American Airlines now lets you refund your award ticket up to 24 hours after purchase, as long as travel is more than two days away. Both United and Delta allow complimentary changes and cancellations within 24 hours, so AA...
American Airlines CEO’s Disingenuous Response to Qatar Outreach
One Mile at a Time shares a letter to employees from American Airlines’ CEO Doug Parker concerning news that Qatar Airways wants to buy up to 10% stake of AA. Read the letter first. I add my thoughts below. As you...
Analysis: Why Qatar Airways is Buying a Stake in American Airlines
Qatar Airways is acquiring a 3.5% stake in American Airlines with plans to acquire up to 10% of the company. Why would Qatar Airways want to invest in a company that is quick to vilify it? Note this is not a...
