A United Club agent pauses between welcoming guests to steal a furtive glance toward a pair of Japanese dragon statues on the adjacent wall, one of the last remnants of United’s heyday at JFK. She has been with United...
United Airlines Customer Service Shines at JFK After Mishap
On our way back from Asia last week, my brother and I split up at JFK, with him flying to SFO for work and me flying home to LAX. His 5pm flight appeared full in the newly refurbished BusinessFirst...
United Airlines First Class San Francisco to New York JFK
Note what is not in the title—p.s.—the “premium service” designation given to the Los Angeles/San Francisco-New York Kennedy routes in 2005 by United in an effort to distinguish itself from American Airlines (and later Delta Air Lines and Virgin...
Passenger Finds JetBlue Pilot’s Lost Handgun at JFK
…and unknowingly takes it onboard with him before realizing his error! Another day, another problem with TSA’s Federal Flight Deck Officers program. I actually think the FFDO is a beneficial program that does more to promote security than any...
New York to Zürich in Swiss International Air Lines First Class
In July 2009, I journeyed to Israel and Egypt with my brother and uncle. My uncle and I traveled together in first class and the trip report below will highlight some of the flights we sampled. New York to...
Delta On-Demand Dining at New York Kennedy and LaGuaradia
The next generation of airport dining has arrived at New York Kennedy and LaGuardia airports. In a partnership between Delta, OTG Management, and the airport authority, passengers flying through New York City’s two largest airports will be able to...
Earn Triple Miles on Delta Transcons
For nonstop flights between LAX/SFO and JFK from September 1st through December 31st, Delta is offering triple redeemable miles on BusinessElite and select economy fares. Economy fares included in the offer are only Y, B, and M so forget...
