All things considered, we’ll do just fine. Still, a KLM video showcasing safety throughout the travel experience projects the dreary new norm of travel. KLM Highlights Safety At Airport + Onboard As travel is set to ramp up further...
KLM Reactivates Two 747-400s To Serve Cargo Missions
Just days after suddenly retiring its entire 747-400 fleet a year ahead of schedule, KLM has backtracked and restored two specially-configured 747-400s to service. KLM operated a subfleet of 747-400M or 747-400 Combi aircraft. Unlike traditional passenger configurations, these...
KLM Flight Attendant Soothes Cabin With Stirring Song
A KLM flight attendant bid farewell to passengers in the form of a song, singing for passengers in a gesture that will make you smile. This is an uncertain time for the entire economy, but particularly for flight attendants...
KLM “Apologizes” To Korean People For Flight Attendants, But…
In case you’ve missed it, KLM has been in the limelight this week for a handwritten note on a napkin that designated a lavatory for use only by the crew. But here’s the twist: this happened on a flight...
KLM Flight Reaches North America Before Returning To Amsterdam
Talk about a long day. Passengers had little to give thanks about on KLM685 yesterday. The flight returned to Amsterdam…after already reaching North America. The flight was headed to Mexico City, where Popocatepetl had earlier erupted. A volcanic ash...
A Beautiful KLM Ad That Brought Me To Tears
As I watched the KLM advertisement below commemorating its 100th anniversary, I broke down in tears. Go ahead, watch it before you read my commentary. But grab a tissue. You’ve been warned. There are so many things I love...
Review: KLM 777-300ER Business Class
Despite a flight time of under three hours, I received the full KLM World Business class experience on my Fifth Freedom flight from Bali to Singapore. After booking a cheap economy class ticket for $154, I approached the ticket...
KLM Replaces Brussels Flight With Full-Service High-Speed Train
KLM will trial a high-speed train service between Amsterdam and Brussels next March in place of one of its flights. But the Dutch carrier promises more than just a seat. KLM currently flies five times per day between Brussels...
Air France-KLM CEO Contradicts KLM Climate Campaign
KLM made waves last month by encouraging passengers to fly less. But as it turns out, the carrier actually wants you to fly more…just be conscious about it. In a video message, KLM asked: Do you always have to...
A 99EUR Lie-Flat Business Class Upgrade On KLM
I had many choices to fly from Bali to Singapore, but could not turn down the chance to sample KLM’s 777-300ER on an exotic Fifth Freedom route. It turned out to be a tremendous deal as well. I may...
KLM Offers Advice On Choosing The Best Seat To Survive A Crash
We can all be tone deaf…I certainly fall prey to that from time to time. But someone at KLM really needs a lesson in common sense. KLM maintains regional Twitter accounts, including one in India under @KLMIndia. Yesterday morning,...
KLM Shames Itself To Celebrate 100th Anniversary
As it celebrates its 100th birthday, KLM is feeling penitent. And it thinks you should too. British Airways is not the only airline celebrating its 100th anniversary this year. KLM is too and the Dutch carrier is celebrating in...
My First Three Flights In 2019: All KLM
2019 has begun in an odd way for me…three consecutive flights on KLM. No, I’m not making the switch to SkyTeam. I’m a big KLM fan, though these trips have been work necessities rather than leisure trips or for...
KLM’s Las Vegas Gamble
KLM is betting on Las Vegas as its latest North American destination. The Dutch airline announced new service starting next June aboard its latest Boeing 787-9 Dreamliner KL0635 will depart from Amsterdam Airport Schiphol at 12:30 hours and arrive...
Review: KLM ERJ-190 Business Class Frankfurt To Amsterdam
KLM offers a competitive product in shorthaul business class. Ordinarily I would not upgrade an intra-Europe flight (unless flying into London or as part of a longhaul premium cabin journey). The value proposition often is not there since I...
How New Air France-KLM CEO Hopes To Avoid Future Strikes
In a video to staff marking his first day on the job, CEO Ben Smith promised to seek harmony with unions and re-invest half his salary into Air France-KLM. Smith can earn up to 4.25MN EUR in his first...
My 59€ Upgrade on KLM
If you know me, you know that I don’t stray much from Star Alliance unless it is a “review” trip for the blog. Yesterday, however, I found myself on KLM and encountered an unexpected upgrade surprise. My business partner...
KLM Delays Retirement Of 747-400 Fleet
KLM is giving the Queen of the Skies a reprieve. KLM flies a fleet of 12 Boeing 747-400 Combis. The plan was to fully retire this aircraft type by end of 2020, replacing it with Airbus A350-900s. But KLM is deferring...
Air France Unions May Give New CEO A Chance Before Striking (But Not KLM)
We are still a long way from kumbaya around the campfire, but labor unions at Air France have dialed down the the harsh rhetoric and threats to strike against the new leader. Last week I wrote about the ice cold...
New Air France-KLM CEO Already Has A Target On His Head
Poor Ben Smith has his work cut out for him. The Air Canada President and Chief Operating Officer was named CEO of Air France-KLM today. Already, unions representing Air France are up in arms, threatening strikes and condemning Smith’s...