I’ve been on some very rough flights over the years, but never the sort of horror story flights where passengers end up hospitalized. Nine passengers and one crew member were not so fortunate after severe turbulence on a flight to...
A Disappointing Relief: Tipping Officially Comes to Uber
If you live in Seattle, Minneapolis or Houston, you can now tip directly in the Uber app. By the end of July, tipping will be rolled out across the USA. That’s a disappointing relief. My views on Uber tipping...
Trump Rolls Back Obama’s Cuba Policy: Will Travel Still Be Legal?
Although not a complete rollback, U.S. President Donald Trump announced a different direction for U.S. policy toward Cuba today. Let’s review the details, particularly how it will affect travel. Nothing will change immediately. The President’s Executive Order tasks the...
United’s Upgraded Hawaii Service a Ruse to Scare Away Southwest?
United Airlines is increasing service to Hawaii and making lie-flat seating standard on routes from five domestic hubs. United will offer lie-flat beds on all Hawaiian flights to/from the following U.S. hubs: Newark Washington Dulles Chicago Houston Denver While...
EU Makes It Easier for Carriers to Legally Challenge Gulf Rivals
Protectionism is the darling of populist movements and populism is alive and well around the world today. Now the EU plans to make it easier for European carriers to lodge anti-competitive complaints against foreign rivals. If the discourse in Europe even remotely resembles the...
Oman Air a Big Winner in Qatar Crisis
What happens when you need to travel between Saudi Arabia or the UAE and Doha? Answer: take Oman Air. As one of the easiest way to sidestep the Qatar embargo, the Omani national airline has found itself suddenly in...
A Glowing Review of Delta from My German Cousins
I have German cousins in town this week and around the dinner table last night, they showered Delta Air Lines with praise. They flew economy class from Stuttgart to Atlanta and exclaimed, “Never have we had so much food on...
Sweden Mulls Pricey New Airline Tax
Sweden’s governing coalition has proposed a tax of up to 439 Krona (~$49) on airfare originating in Sweden, a move that critics say will cripple the country’s growing and competitive aviation industry. The UK’s “Air Passenger Duty” and Germany’s “Air...
Update: More Route Suspensions + Statement from Qatar Airways
More bad news for Qatar Airways today, as the Doha-based carrier has suspended flights to Bahrain, Egypt and the United Arab Emirates. Yesterday the carrier suspended service to Saudi Arabia. These nations have also blocked Qatar from using its airspace. As...
Flying Qatar This Week? Why You Shouldn’t Panic
News broke overnight that a handful of Gulf nations would diplomatically isolate Qatar. The isolation may include blocking air space vital for Qatar Airways to smoothly operate. While news is still developing and the situation could get much worse, for now...
Will Qatar Airways Be Destroyed by Geopolitics?
Beware if you are flying Qatar Airways in the days ahead: expect delays and/or flight cancellations as the Gulf airline finds itself in the middle of a larger diplomatic row. The following nations have ceased diplomatic relations with Qatar:...
United Airlines Suspends Service to Venezuela
Venezuela is on the verge of economic collapse and United Airlines has decided enough is enough. Effective July 01, 2017 United is suspending service to Caracas (CCS). Although corrupt President Nicolás Maduro has promised to prevent any carrier who halts service...
United Caves: Increases U.S. Military Baggage Allowance
Last week I wrote about a soldier returning from active duty who was charged $200 to check his kevlar armor on a short United domestic flight. I defended United, but anything that remotely smacks of being anti-military is a losing...
Police Forcibly Remove Obnoxious Buffoon from Delta Flight
Word to the wise: aircraft overhead bins are shared space. The space immediately above your row does not belong to you. Bin space is allocated on a first-come, first-served basis. If only someone explained that to the obnoxious buffoon...
Premium Transcontinental Service on United: Free Hot Meals in EconomyPlus + Boston Expansion
The rumors have finally been confirmed: United will expand its premium transcontinental service to flights between Boston and San Francisco on July 01, 2017. Even better, United will spruce up business class food and offer free hot meals in...
British Airways WILL Cover EU261 Claims + Other Flight Bookings
Some good news for consumers afflicted by the British Airways IT Meltdown over the weekend: BA has pledged to settle up. #1: BA will cover EU261/2004 claims One Mile At A Time reported that some passengers who filed claims under...
Why We Won’t See a European Laptop Ban
I haven’t addressed the rumors of a laptop ban on all flights out of the European Union, but now I will: I knew it would not happen. Sure, easy for me to say it now that EU and United...
The King of Holland is a KLM Pilot
As I mentioned in my KLM 787-9 World Business Class trip report from San Francisco to Amsterdam, KLM struck me as a very egalitarian airline. Now I know it is true. The King of Holland is also a KLM...
Flight Attendants Sue For Right to Pump Breast Milk on Job
Two Frontier Airlines flight attendants are suing their employer for forbidding them to pump breast milk while working on flights. Stacy Rewitzer of Denver and Jo Roby of Boise, Idaho claim they were forced to either stop breastfeeding or take...
No Dao-t About It, United Profits Surging
United Airlines may just have the last laugh concerning the David Dao UA3411 incident. Its April numbers are in and they show no backlash over the dragging or leggings incident. There is no doubt about it, United had a very good...
