It sure pays to have friends (or fathers) in high places… A passenger plane flying from Lebanon to Iraq was forced to turn back after the Iraqi transport minister’s son missed the flight and phoned Baghdad to stop the...
New Numbers Show the Route Network is Not Saving United Airlines
United Airlines has released its 2014 Quarter One investor guidance and the figures are ugly. United blames the weather, the late Easter holiday, and the reduction of its regional jet fleet, but the signs point to a more ominous...
American Airlines Kills Bereavement Fares
With cost-cutting CEO Douglas Parker at the helm, American Airlines has deep-sixed bereavement fares. Considering bereavement fares rarely make sense to the cost-conscious consumer, this is not a big deal. Still, there was a better way to bury these...
United Airlines Eliminates Canadian Staff
United Airlines’ CEO Jeff Smisek is on a mission to cut $2BN in annual spending and is slashing anywhere and everywhere to meet that goal. The latest casualty is the United Airlines’ employees in Vancouver, Calgary, and Toronto. CHICAGO...
Breaking: Hijacking on Ethiopian Airlines Flight 702
No media has picked up this story yet, but after a failed hijack attempt earlier today, it appears Ethiopian Airlines Flight 702 from Addis Ababa to Rome was successfully hijacked and after circling Geneva for two hours, has landed. Geneva...
How NOT to Deal with a Flight Attendant who Tells You to Extinguish Your Cigarette
It’s bad enough to smoke on an airplane, but the truth is you can usually get away with a few puffs if you play dumb and extinguish the cigarette immediately when instructed to do so. What you cannot get...
Air India Again Positions Itself for Star Alliance Membership
When I worked for Star Alliance in 2011, the politics surrounding Air India’s failed bid to join the Alliance were fascinating. I am bound from disclosing the nitty gritty details, but the situation opened my eyes to how much...
Delta Actually Improves Skymiles Program with Attractive Upgrade Options
Delta Air Lines has led the U.S. airline loyalty industry in duplicity and penny-pinching for several years running (even with a commendable challenge from United last month) so a day in which positive news is announced is quite rare....
Higher Airline Fees in Congressional Budget Compromise
Rep. Paul Ryan (R-Wisconsin), Chairman of the House Budget Committee, and Sen. Patty Murray (D-Washington), Chairwoman of the Senate Budget Committee, have unveiled a compromise plan to fund the U.S. federal government for the next two years, eliminating the spectre of...
Frequently Asked Questions About the American Airlines – US Airways Merger
American Airlines and US Airways have officially merged, but for practical purposes, the airlines remain separate entities and will maintain separate operations for several months. Business will continue as usual, with separate check-in, gates, loyalty programs, and policies: like...
Man Wakes Up Onboard Dark, Empty, United Express Plane in Houston
A man buys a United Airlines ticket from Louisiana to California via Houston on United. He boards the first leg and being an extraordinary sleeper, falls into a deep slumber on an Embrarer regional jet, one of the most...
United’s IDB Nightmare: 90-Year-Old Pearl Harbor Veteran Among 41 Bumped Off Flight to Honolulu
United Airlines is facing another firestorm over news that a 90-year-old Pearl Harbor veteran bound for Honolulu was among 41 passengers bumped when bad weather necessitated severally weight restricting a 737-800 aircraft at Los Angeles International Airport. Ewalt Shatz travels...
Delta Cancels Flight to Charter Basketball Team Instead
Whatever the going rate is for a chartered jet on Delta Air Lines, it must be better than the revenue from a scheduled flight, because when a Delta charter went mechanical on Saturday in Tampa, Delta promptly cancelled a...
TSA-Approved "Detention Pods" at Syracuse Airport
As part of its $60mn renovation, Syracuse International Airport has installed new exit portals that it says will replace the need for security guards or TSA agents to be stationed at exits to the secure part of the airport....
The Real Reason Behind United’s New Service to Atlantic City
United Airlines announced new service from Houston Bush Intercontinental and Chicago O’Hare to beleaguered Atlantic City, New Jersey this week in a deal that brought NJ Governor Chris Christie and United CEO Jeff Smisek together for a special ceremony...
Merger! US DOJ Settles Lawsuit Against US Airways and American Airlines
US Airways and American Airlines have reached a preliminary deal with the U.S. Department of Justice concerning their planned merger. Details are still emerging. Under the proposal, American and US Airways would sell 104 takeoff and landing slots at...
Delta Skymiles Logic: A Devaluation Before the Devaluation
You have to wonder what is going through the minds of the decision makers at Delta Air Lines when they announce a devaluation of their Skymiles award chart effecting all travel on or after 01 June 2014 then decide...
Clarification from United Airlines on Award Chart Changes
United has addressed some initial confusion stemming from its announcement yesterday that on 01 February 2014 the award chart chart will be massacred. 1. United claims the cost of premium seats on partner carriers is “out of sync” with...
New United Airlines Transpac Route from SFO: Chengdu
United Airlines will announce a new transpacific longhaul route from San Francisco tomorrow and an insider tells me the new destination will be to Chengdu (CTU). Chengdu is the capital of Sichuan province in Southwest China and home to more than 14,000,000 people....
False Alarm: Still No Fuel Surcharges on Most AA Awards
I awoke to news this morning that American Airlines would begin imposing fuel surcharges on all award travel, including flights on its own metal, and my heart sank. Currently fuel surcharges are imposed on British Airways flights and a...
