I really do think many travelers suffer from the “grass is always greener on the other side” syndrome when comparing U.S. airlines to those carriers outside the U.S. Sure, the Southeast Asian carriers like Singapore and Cathay Pacific offer...
A Closer Look at United Airlines’ $550MN in Onboard Product Improvements
Fozz already nicely summarized the $550MN enhancements coming to United Airlines’ onboard product, but here’s a closer look from Scott O’Leary, Managing Director of Customer Solutions at United with my commentary below: Improved long-haul comfort with more flat-bed seats....
Virgin Atlantic Introduces "Emotional Health Warnings" for In-Flight Movies
Next time you find yourself on a Virgin Atlantic flight, don’t be surprised to see a new rating system onboard warning of the emotional health risks that might result from watching a particular movie. Toy Story 3, Adam Sandler...
Sleeping Vending Machines Coming to Airports
Would you pay for a few hours of sleep on a bed inside an airport? What if your flight was delayed and you could remain on the secure side of the terminal and escape the noise and hassle of...
US Airways: We Love Fees, Charlotte, and Mergers (but not Pilots)
Ely Portillo of the Charlotte Observer covered the US Airways monthly employee meeting in Charlotte on Tuesday attended by CEO Doug Parker. Here’s a quick rundown: On Fees: Parker said he understands that fliers hate the new fees, but...
Just Another Bad Apple at the TSA
While I do not derive any sort of pleasure from blogging about Transportation Security Administration officers constantly being busted for breaking the law, there is a reason I choose to cover these sorts of stories. After blogging about the...
TSA Officer Indicted for Stealing $23,000 Worth of Watches at LAX
While the official Transportation Security Administration motto might be “not on my watch,” the more apt phrase is “that’s my watch” after another TSA Officer was indicted for stealing last week. Paul Yashou, a now disgraced ex-TSO at LAX,...
Disaster Avoided at German Airports
Disaster has been avoided, as German Air Traffic Controllers just moments ago called off a strike planned for tomorrow after a court ruled they could not strike earlier in the day. The move comes too late for some carriers,...
That’s One Way to Get to Cuba!
A United Airlines flight from Washington Dulles to Cancun was diverted to Havana on Sunday when crew members reported a “strong odor” in the cabin. Some later reported that a burning smell (Cuban cigars perhaps?) was emanating from the...
TSA Hints at New Behavior Detection Plan
Could the Transportation Security Administration be moving toward the Israelification of airport passenger screening? Currently, the TSA stations Behavior Detection Officers (BDOs) at 161 airports across the country that look for psychological or physiological signs that a passenger may be...
United Pilot Refuses to Fly until His Crew Meal is Loaded
Was it right for a United pilot to delay a three-hour domestic flight for more than 45 minutes because he did not get the crew meal he was expecting? Flyertalker CaliC shares the following story: So last week on...
Could Congressional Compromise Lead to Increased Airfare?
Just two days after blogging about how Congressional gridlock led to reduced taxes on airfare, it seems we may be getting our comeuppance: Congress is working on a deal that could more than double security fees on airlines tickets....
Analysis: TSA Diffuses Full Body Scanner Privacy Concerns
While I am no fan of the TSA, I will give them credit when credit is due. The announcement this week that the TSA will introduce new software on full body scanners that generates an image of a human...
Congressional Gridlock = Reduced Taxes on Airline Tickets
For travelers, perhaps there is one bright spot in the ongoing fight in Washington over deficit reduction and the debt celling: reduced taxes on airfares. After failing to pass legislation to keep the Federal Aviation Administration operating yesterday, a...
D.C. Circuit Rejects Claim that TSA Full Body Scanners Violate Fourth Amendment
In probing the Transportation Security Administration’s Advanced Imaging Technology program last week, the U.S. Court of Appeals for the District of Columbia Circuit squarely rejected the contention that the TSA’s use of AIT violates the Fourth Amendment. Distinguishing unlawful...
Woman Arrested for Groping TSA Agent
61-year-old Yukari Mihamae apparently wasn’t pleased with the Transporation Security Administration and took it out on a TSO at Phoenix Sky Harbor International Airport on Thursday. Entering the security checkpoint, she grabbed the left breast of the female agent,...
Women Jailed for Yelling at TSA
Should a woman have been arrested for yelling and swearing at a government employee? While I have no respect for the organization or those who work in it, I am not one who would ever cuss out a Transportation...
Tom Stuker Earns Titanium Global Services Status on United
As an aspiring million mile flyer, I find it necessary and proper to offer my congratulations to Tom Stuker, United’s most frequent flyer and a true “Up in the Air” figure. After 29 years of flying, he crossed the...
Polish Man Wanders Brazilian Airport for 18 Days
And you thought Viktor Navorski was just a fairy tale… Robert Wladyslaw Parzelski boarded a British Airways flight from London to Sao Paulo on 17 June with no return ticket and no money. His mission, which he would later...
World’s Largest Lufthansa Lounge Opens July 5th in Frankfurt
Coming soon to Terminal B at Frankfurt International Airport: a new Senator Lounge that will also become the largest Lufthansa lounge in the world. Today I received the following e-mail from Lufthansa: Dear Mr. Klint, Here is some terrific...
