The cliché is true. Unless we learn from the mistakes of others, we are doomed to repeat them. Southwest Airlines is making headlines for dragging a woman off a flight from Baltimore to Los Angeles. The woman complained she...
Would You Turn In Your Seatmate to the Cops?
A lady was sitting on a Southwest flight from Seattle to San Jose, CA and started looking over the shoulder of the man in front of her. What she saw on his cell phone dismayed her so much she...
50% Off Southwest Bookings With American Express Platinum
This is not clickbait–I learned something new yesterday that may help Southwest flyers save some change. The American Express Business Platinum card offers 50% points back when you use your points to book through the AMEX travel portal. Thus,...
Southwest Airlines Snacks on Longer Flights
Southwest Airlines is rather cryptic about its inflight food, providing the following info on its website– We offer a variety of inflight snacks and beverages to tempt your taste buds… Peanuts or pretzels are always complimentary as well as...
This is Why I Avoid Southwest
I was at the Kentucky Derby last weekend and needed to get home early on Sunday. From Louisville, there are typically no nonstop flights to Los Angeles (United had a special one-day-only Kentucky Derby nonstop flight to LA later...
Southwest Companion Pass – The Best Deal in Travel for Family Flights
This post was written in December 2015 but as of December 2018, it still holds true today. Southwest Airlines’ Companion Pass is the best deal for traveling families. If you are considering booking travel or signing up for a new credit card please...
Birds of a Feather Get Two Seats Together
My brother travels to the Bay Area regularly for business and buys same-day tickets which has led to frequent trips on Southwest Airlines. Burbank Airport is his preferred departure point in LA and he flies out of the “other...
iPad Recovered from Southwest Airlines Lost & Found
When I left my camera onboard on a United flight from San Francisco to Vancouver three years ago and miraculously recovered it, my family teased me for weeks about my penchant for leaving things behind on airplanes. While I...
Woman Tracks Down Laptop Stolen on Southwest Airlines Flight Using Craigslist
Sometimes, to catch a criminal you have to think like one. That is exactly what Ambre Boroughs did after finding her laptop stolen from her checked bag on a Southwest Airlines flight from Chicago to Charleston, South Carolina–and it...
This Southwest Captain Hates "Gays and Grannies and Grandes"
I would feel sorry for the Captain, if he wasn’t such an idiot. Apparently a Southwest Airlines captain didn’t know his microphone was stuck on the “on” position and broadcast to the FAA and everyone else within earshot a...
United Airlines Offers Assistance to Stranded Southwest Passengers
United has sensed a business opportunity and chance to score corporate brownie points in the aftermath of Southwest Airlines’ decision to ground 80 737-300 aircraft. With about 300 Southwest flights canceled today, stranded passengers now have another reasonable option...
Southwest Fuselage Rips Apart Mid-Flight
Imagine you just boarded a Southwest Airlines flight in Sacramento for a quick hop down to Phoenix. You listen to the safety announcements, rolling your eyes as Southwest FAs throw in a few corny puns and one-liners. The aircraft...
VIDEO: WestJet and Southwest Celebrate April Fools’ Day
Today is April Fools’ Day, a day that airlines always seem to have fun with. Check out the two videos below, the first from Southwest Airlines and the second from WestJet. And people thought the Richard Simmons Air New Zealand...
Southwest Airlines Demonstrates That Some Things Are More Important Than An On-Time Departure
Despite reading about it in The Sun, the following story really moved me: A hero pilot held up an entire flight so a devastated passenger could say goodbye to his dying grandson. The man had been rushing to visit...
Three Reasons Why Airfare Will Be Higher Next Year
David Grossman, writer of the Business Traveler column for USA Today, offers three reasons why airfare will continue to rise in the near future. Capacity cuts and rising demand Prolonged period of higher oil prices Changing business model for...
Delta Not Worried About Southwest’s Arrival in Atlanta
When news broke that Southwest and AirTran would be merging, I opined that the long-term ramifications would not be beneficial to consumers. I stand by that analysis and it seems that Delta’s CEO Richard Anderson agrees. At Delta’s third-quarter earnings...
New JetBlue TV Ad Pokes Fun at Checked Bag Fees
Southwest was on to something when it started mercilessly attacking its legacy rivals for charging for checked bags. WN’s simple message that its passengers would not be nickeled and dimed seems to have resonated with travelers, even noting that leisure and other...
Earn Double Rapid Rewards on Southwest Airlines’ Philadelphia Flights
For all the fun we have ribbing Southwest Airlines, I’m truly a WN fan. That doesn’t mean I’d ever choose them over any of the other airlines that serve Philadelphia (especially when their leisure fares are often the most expensive),...
Southwest Slips to Cellar in On-Time Arrival Performance
United has again captured the on-time arrival award for the month of September (88.9% of flights arrived on time), with US Airways (86.6%) and Continental (85.6%) close behind. Surprisingly, at least on first glance, Southwest Airlines finished last (75.8%) among major...
JetBlue Joins Southwest at Newark, Will Offer Daily Boston Flights
In a move aimed to draw some of the limelight away from Southwest, JetBlue has announced plans to serve Boston next year from Newark’s Liberty International Airport. Right now, only Continental flies nonstop between Newark and Boston and commands a...
