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Category Archives: Tips

Tips

Matthew In The Middle: Should I Have Been More Assertive In Claiming Armrests?

Matthew Klint Posted onDecember 8, 2018November 14, 2023 8 Comments
a person wearing a watch

We know that middle seat passengers have a claim to both armrests, but would you actually fight for them? Earlier this week I booked a very last-minute ticket to fly from Los Angeles to Houston. I ended up with...

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Tips

How I Called Back An Airline Reservation Agent And Reached Her Instantly

Matthew Klint Posted onNovember 16, 2018November 14, 2023 3 Comments
United Airlines Agent Callback

Recently, I found myself speaking to one of the loveliest United reservations agents I had ever encountered. She was so cheerful and competent. I needed some help with an award ticket, and that can get very tricky when working...

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Tips

Please Don’t Exploit The California Wildfires To Save Big On Airfare

Matthew Klint Posted onNovember 13, 2018November 14, 2023 26 Comments
Airline Travel Waiver Advice

I write about this topic with a heavy heart for two reasons. First, wildfires have wrought destruction across California. The consequences are real. The damage is breathtaking. 42 people have died. Second, what I am about to cover is...

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Tips

Why You Should ALWAYS Photograph Your Rental Car Before Pick-Up And Drop-Off

Matthew Klint Posted onNovember 7, 2018November 14, 2023 33 Comments
Car Rental Self-Inspection

Always, I repeat always, take pictures of your rental car before driving it off and giving it back. I was in Holland earlier this week and so happy that I took my own advice, something I have made a...

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Tips

The Unwritten Rules Of Flying

Matthew Klint Posted onOctober 22, 2018November 14, 2023 19 Comments
Unwritten Flying Rules

What are the unwritten rules of flying on a commercial airplane? Toronto-based Global News recently discussed the issue and I actually think they got the list right…for the most part. Don’t crowd the gate Middle seat passenger receives both...

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Tips

Airplane Etiquette: Look Before You Recline

Matthew Klint Posted onOctober 3, 2018November 14, 2023 12 Comments
Seat Recline Broken Laptop

Just as we always look before making a turn while driving, we should always look before reclining our seat on an airplane. My laptop almost broke on a recent flight from Los Angels to Chicago. I purchased the ticket...

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GermanyTips

Quick And Easy: Joining German EasyPASS “Global Entry” Program

Matthew Klint Posted onSeptember 4, 2018November 14, 2023 12 Comments
German EasyPass Guide

During my transit through Frankfurt last month, I had an opportunity to join the German Trusted Traveler Program called EasyPASS. EasyPASS is the German equivalent of Global Entry and available to U.S. citizens, whether you have Global Entry in the...

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LufthansaPriority PassTipsUnited AirlinesWeekend Digest

Live and Let’s Fly Weekend Digest: July 15, 2018

Matthew Klint Posted onJuly 15, 2018November 14, 2023 Leave a Comment
Lufthansa A321 Business Class

As the weeks fly by, I hope you are having a wonderful summer. It has been a quiet week in the world of aviation. But over the last week, we’ve seen an Air China pilot endanger the lives of...

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Law In TravelTips

The Smart Way To Bequeath Your Frequent Flyer Miles

Matthew Klint Posted onJuly 12, 2018November 14, 2023 14 Comments
a close up of a pen

Many news outlets have picked up on the fact that Anthony Bourdain bequeathed his frequent flyer miles to his ex-wife in his will. Here’s how she should handle them. The will asks her to “dispose of them in accordance...

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Award BookingsTips

Bold Confidence: Waiting Till The Very Last Moment To Book Award Ticket

Matthew Klint Posted onJune 8, 2018November 14, 2023 33 Comments
a seat with headphones on it

My wife woke up this morning without a ticket to Zurich. She had told her friends and family she was leaving today and would arrive on Saturday afternoon. She even told her parents her flight number. Small problem: the...

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Award BookingsFlying BlueTips

Pros and Cons of the Illogical New Flying Blue Program

Matthew Klint Posted onJune 5, 2018November 14, 2023 13 Comments
Flying Blue Program Changes

A new pricing scheme kicked in for Air France/KLM Flying Blue award redemptions on June 1st. Figuring it out has been like trying to figure out the writing of Faulkner. But I’ve been able to make a few general...

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SafetyTips

FBI: Five Tips to Avoid Sexual Harassment Aboard Your Next Flight

Matthew Klint Posted onMay 28, 2018November 14, 2023 6 Comments
a close up of a sign

The U.S. Federal Bureau of Investigation (FBI) has issued a guideline with five tips you can use to prevent against sexual harassment aboard airplanes. The FBI reports it is receiving more reports of in-flight sexual harassment than ever before...

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QantasTips

Qantas Destroys Baggage: A Cautionary Carry-On Reminder

Matthew Klint Posted onMay 11, 2018November 14, 2023 5 Comments
a woman with long brown hair and a suitcase

Another reason you should never place valuables inside your checked bag: your luggage might fall out onto the tarmac and be run over by truck. Although that is merely an allegation by one disgruntled Qantas passenger, the proof is...

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Award BookingsTips

A Boring But Brilliant Award Redemption

Matthew Klint Posted onMay 8, 2018November 14, 2023 15 Comments
a white airplane on a runway

Sometimes the best use of your miles is not for a luxurious longhaul first class flight but a short domestic flight in economy class. An Award Expert client needed to travel from Chicago to Birmingham this weekend. Dates were...

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A318Air FranceTips

Finally, A Chance To Fly Air France!

Matthew Klint Posted onApril 12, 2018November 14, 2023 10 Comments
a large airplane on a runway

Believe it or not, I’ve never flown Air France in my life. That’s about to change. No, it won’t be a glamorous longhaul in first class. In fact, it will not even be business class. But it will be...

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British AirwaysLaw In TravelTips

Scam “British Airways” Agent Defrauds My Client

Matthew Klint Posted onApril 4, 2018November 14, 2023 19 Comments
British Airways Seat Assignment Scam

A cautionary tale: be careful when you search Google for an airline’s telephone number. One of my Award Expert clients just got ripped off, big time. We had booked a trip for her in American Airlines + British Airways...

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AlitaliaAward BookingsDelta Air LinesLufthansaTips

My Thought Process In Building A Multi-City Award Trip

Matthew Klint Posted onMarch 22, 2018November 14, 2023 9 Comments
a map of the world at night

We receive many interesting requests at Award Expert, my award booking service, including some that require a bit of creativity. Let me tell you about a recent trip. The client lived in Philadelphia. His destination: Beijing. He wanted to...

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TipsTravel

Bizarre Business Class Advice in Harper’s Bazaar

Matthew Klint Posted onMarch 1, 2018November 14, 2023 20 Comments
a row of white monitors in a plane

It’s time to start calling out the mainstream media on fake upgrade and premium cabin stories. Several days ago a friend at United Airlines forwarded me an internal communication heralding the high ranking of United Polaris from Harper’s Bazaar. I...

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Tips

Why You Should NEVER Argue with Airline Phone Agents

Matthew Klint Posted onFebruary 27, 2018November 14, 2023 11 Comments
Airline Call Center Tips

Even seasoned travelers need a reminder once in awhile that it simply does not pay to argue with an airline agent. I’ll admit it. I argued with an airline call center employee yesterday. It happens to the best of...

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TipsUnited Airlines

Why You Should Always Book Directly with the Airline

Matthew Klint Posted onJanuary 30, 2018November 14, 2023 21 Comments
a woman in a hospital bed

This week we learned about a sad case, a tragedy really, involving a woman who was denied boarding enroute to her mother’s deathbed due to a ticketing snafu. It’s a reminder to always book directly with the airline, when...

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