United Airlines has a new television ad out for their Premium Service (p.s.) flights between New York JFK and Los Angeles/San Francisco. Narrated by Matt Damon and showcasing United’s new BusinessFirst® lie-flat seats on the route, the ad compares...
Video: Drunk Passenger Attacks United Pilot at Washington Dulles
I’m not the type that hangs around bars, but in my travels around the world I’ve run into a lot of drunk people and must admit that there are a few things I enjoy more than observing disorderly conduct...
United Raises Award Change and Cancellation Fees for Non-Premiers
As if yesterday’s move of adding minimum-spend requirements to attain elite status was not bad enough, United today (with no advance notice) has updated its award fee chart and General Members will be hit hard. No more free routing...
United Airlines Undermines Star Alliance
United Airlines’ decision to count spending on partner flights only on tickets issued by United for purposes of earning elite status marks a fundamental blow to the concept of airline alliances, undermining its Star Alliance partners and begging the question, will...
Minimum Spend Requirements for Elite Status Coming to United in 2014
United Airlines has announced minimum spend requirements in order to achieve elite status starting in the 2014 program year. Similar to Delta, there will be a waiver from this requirement for those who place at least $25,000 on a MileagePlus...
Photo Finish Averts Singapore Airlines Suites Disaster
There was no photo incident on this outbound trip, but a photo finish at San Francisco International Airport rescued my Singapore Airlines trip from the jaws of destruction. In July 2012, almost 11 months ago, Singapore Airlines updated their...
New Thai Airways Flight – Los Angeles to Osaka
Thai Airways no longer flies to Bangkok non-stop from Los Angeles, its only U.S. destination, but does provide service via Seoul and starting next year, via Osaka as well. With the new flights just loaded into the schedule, Thai...
Aeromar Award Space Now Bookable with MileagePlus at united.com
Transportes Aeromar, a Mexico City-based carrier that serves various cities in Mexico as well as McAllen, Texas, formed a partnership with Continental Airlines in 2010 and uses MileagePlus as its loyalty program. With about 100 flights a day within...
United Airlines Unveils New Uniforms at Newark Airport
As part of its commemoration of 25 years in Terminal C at Newark Liberty International Airport, United Airlines set up a catwalk this morning in order showcase new uniforms for pilots, FAs, and ground staff. With CEO Jeff Smisek on-hand,...
5 Reasons to Purchase a United Club One-Time Pass
United Airlines offers one-time passes to its United Club for $50, available online or at the club check-in counter ($45 if purchased on the United mobile app). Is it worth it? With clubs in 38 airports around the world...
United Airlines Shines in Transatlantic Business Class
I returned home from Europe yesterday and would be remiss if I did not mention what superb flights I had on United for both the outbound and inbound journey. You’ll have to wait on the trip reports—Afghanistan and the...
New Seats, Wi-Fi, Streaming IFE Coming to United Airlines Airbus Fleet
United Airlines is refreshing its Airbus fleet and UAInsider has provided a bit more insight into the pending changes. New RECARO seats in United Economy and Economy Plus, which will result in an additional half-inch of headroom an almost...
Captain Weighs In on My Removal from United Airlines Flight for Taking Seat Photo
James Fallows offers a piece in The Atlantic today following up on the family who was removed from a United flight for complaining about the in-flight movie and also following up on my own expulsion from United flight a...
10 Days in Europe
The last few days have been hectic—travel from coast to coast, the Freddies, final exams, and a term paper. Thankfully, that is all behind me now and I will be taking a breather for the next week and a...
San Diego – Atlanta Mileage Run on United – 6798 miles for $180
For the seasoned mileage runner or leisure traveler, United has had some killer deals out of San Diego this year and today’s Atlanta – San Diego r/t for $169+ takes the cake. Heck, even business travelers may wish to...
United Airlines Raises Change Fees – Will Others Follow?
Without warning, United Airlines raised change fees on tickets yesterday by $50, pushing fees on a restricted domestic ticket from $150 to $200 and from $250 to $300 on an international ticket. After many expressed indignation on Flyertalk, UA...
Amtrak ClubAcela Lounge Access for United Club Members + Premium Passengers
I live just a flew blocks from Philadelphia’s 30th Street Station when I am in Philadelphia and conveniently for me, United Airlines has codeshare service with Amtrak out of ZVF to Newark Airport, allowing me to easily make my...
Tip: Avoid San Francisco International Airport on Weekends
My trip to Philadelphia last night was not as smooth as I had hoped it would be: San Francisco International is a great airport and I enjoy connecting through it, but when the fog and wind roll in, expect...
Pay-to-Play VIP Treatment on Delta and American, but not United
Scott Mayerowitz has a piece out today on how three of the legacies are offering extra special VIP treatment for select guests, namely “true” VIPs and those willing to slap down some cash. American Airlines built a private check-in lobby in Los Angeles...
Los Angeles/San Francisco – New York (Newark) for $198 r/t on Virgin or United
Virgin America recently launched non-stop service between Los Angeles/San Francisco and Newark and is offering some very attractive promotional fares, with round-trip travel starting at $198. Travel from 3 September – 30 October on Tuesday, Wednesday or Saturday at this low...