On Monday, a passenger died on United Airlines Flight 591 from Orlando to Los Angeles. Questions as to whether he died with COVID-19 persist and remain unanswered, although it seems likely that was the case. Passenger Dies On United Airlines...
United Airlines Will Collect Contact Tracing Info During Flight Check-In
United Airlines, in consultation with the Centers for Disease Control and Prevention (CDC), has unveiled a voluntary program to collect customer contact tracing information for all international and domestic flights. United Airlines Will Facilitate Contact Tracing Months ago, I...
Parents Of Two-Year-Old Kicked Off United Airlines Blame Flight Attendants
In multiple appearances on Fox News, the mother and father of the two-year-old girl who was ejected from a United Airlines flight for failing to wear a mask placed the blame on a lack of empathy from flight attendants....
United CEO: “My Main Job Is About People And Taking Care Of People”
United CEO Scott Kirby appeared on Marketplace yesterday, one of my favorite radio programs. While the interview was fairly predictable, the final question evoked an answer I wasn’t expecting. United CEO Focuses On People Kirby was interviewed by Kai...
United Airlines Was NOT Justified In Kicking Off Two-Year-Old
I’m going to call out United Airlines on a technicality, here. United’s website is simply unclear concerning its mask policy for two-year-olds, United overreacted concerning a two-year-old girl who could not keep her mask on, and removing two-year-olds in...
United Airlines Expects No More Layoffs Despite Financial Woes
It will be a bleak winter for United Airlines, but CEO Scott Kirby does not expect any more layoffs will be necessary. United Airlines Expects No More Layoffs, Despite Massive Increase In Cash Burn Speaking on CNN, Kirby predicted...
United Flight Attendants Stir Up Controversy Over Crew Quarantine Protocols
A group of flight attendants at United Airlines has insinuated that United forces them to work even when they have been exposed to a colleague with COVID-19. But the issue is more complex and requires a closer look. What...
United Airlines Upgrades Onboard Meals…For Crew Members
United Airlines has upgraded its crew meals at downline stations where shelf-stable meals are required. The meals provide a perfect alternative to the snack boxes currently offered to passengers on the same flights. United Airlines Upgrades Crew Meals Crews...
United Airlines Embraces Direct Air Capture Technology
United Airlines pledges to go green by 2050…and it won’t be from buying carbon offsets. Instead, through investments in Direct Air Capture and sustainable aviation fuel, United Airlines pledges to actually make the air cleaner and reduce its greenhouse...
Last Call: 10% Match For Funding United Airlines TravelBank
I almost missed this…I don’t want you to miss it too. Through the end of day, United will match up to 10% of your contribution to the United TravelBank, a way to prepay for United travel. It just saved...
Official: United Airlines Will Also Permanently Eliminate Change Fee On International Flights
Well that didn’t take long…As expected, United Airlines will join American Airlines and Delta Air Lines in extending its global travel waiver and permanently eliminating change fees on most international flights originating in the United States. United Airlines Confirms...
Delta Air Lines Eliminates International Change Fees. Will United Airlines Match?
Delta is “permanently” eliminating change fees for international travel originating from North America, effective immediately. Will United Airlines soon match? Delta Permanently Eliminates International Change Fees Last month, American Airlines announced it would eliminate change fees on all international...
United Airlines Introduces “Agent On Demand” At Hub Airports
Passengers traveling through United Airlines’ hubs will soon have access to virtual, on-demand customer service via their mobile device called “Agent on Demand”. United Airlines “Agent On Demand” Hopes To Streamline Customer Service At Hub Airports Beginning later this...
United Airlines Cuts Several Surprising Domestic Routes Next Month
United Airlines will suspend 25 domestic routes next month, including several surprising routes. United Airlines Will Suspend 25 Domestic Routes In January 2021 Effective January 5, 2021, United will suspend the following domestic routes: Chicago (ORD) Lehigh County, Pennsylvania...
United Airlines Shrinks International Schedule In January 2021
With a vaccine ready for distribution, United Airlines sees light at the end of the tunnel. Nevertheless, new pandemic-related travel restrictions and more reported cases have prompted United to shrink its international schedule in January 2021. United Airlines Shrinks...
United Airlines Completes 777-200 Polaris Retrofits
Flying the 777-200 on a longhaul international United Airlines flight? You’ll no longer have to check the seat map to see which type of configuration you can expect in business class. United has completed its Polaris retrofit process and...
As More Details Emerge, United Airlines Bans Flyers Who Knowingly Flew With COVID-19
United Airlines has banned the couple who knowingly flew to Kauai with COVID-19. Key new details have also emerged about the incident. As Timeline Emerges, United Bans Couple Who Knowingly Flew With COVID-19 Wesley Moribe, 41, and Courtney Peterson,...
United Airlines Introduces Bento Tray In Economy Class
United Airlines is introducing two new items to its buy-on-board menu in economy class this month, including a bento tray. But if you are expecting Japanese food, the word “bento” is being used in its broadest sense. United Airlines...
Flying With United’s Most Loyal Customer
As he entered the United Polaris Lounge, eyes turned as staff stood. Mr. Stuker was back, United’s most loyal customer in terms of miles traveled. He sat down at the table next to mine. We started chatting. Turns out...
Review: United Airlines 787-9 Business Class Newark To Cape Town
This is a review of my March 2020 trip from Newark to Cape Town onboard a United 787-9 in business class. The trip seems so far in the past, but is a reminder of how much the world has...
