United Airlines will add four new international routes at San Francisco, double service to one Asian destination, and make two Pacific destinations year-around. In a highly-anticipated press conference, United CEO Oscar Munoz announced the following new service from SFO to:...
My Prediction For United’s “Historic” New Route Announcement
United Airlines’ CEO Oscar Munoz will make a “historic” route announcement today. I have 10 predictions for potential new routes. According to an insider on airliners.net, United will make a historic route announcement today at 11:00AM CT. United Airlines...
United Expands Basic Economy To Intercontinental Flights, But Loosens Up Rules
United Airlines is rolling out Basic Economy fares on intercontinental flights, but also loosening some restrictions. Yesterday, United introduced trans-Atlantic Basic Economy fare on select routes. These vary in three key ways from domestic and shorthaul Basic Economy tickets:...
United Airlines Will Invest Millions More At Washington Dulles
United Airlines will invest at least $34 million at Washington Dulles International Airport to expand the C-Concourse and construct a new Polaris Lounge. In a “public-private” partnership, United will front the bill to add an extension to Terminal C...
How Shall I Give Away My Last United Club Pass Without Being Creepy?
I’ve got one last United Club pass that expires later this month and I want to find the right person to give it to. No, I’m not going to have a contest or sweepstakes on the blog…at least not...
As Court Orders Airline To Surrender 20% Of Fleet, United Watches From Afar
A Brazilian court has ordered Avianca Brasil to surrender 20% of fleet to lessors. Meanwhile, the carrier downplays the ruling as unnecessary. Even so, investor United Airlines is watching carefully. BOC Aviation and Constitution Aircraft leases aircraft, mostly Airbus A320,...
A Day In The Life Of A United Flight Attendant
United Airlines has released a new video showcasing a day in the life of four flight attendants. Beyond the marketing fluff, what is this video attempting to show us? Here’s the latest video: Earlier this year, United came out...
Review: United’s “Classified” Restaurant at Newark (Breakfast)
I had a rare connection in Newark and enough time to try United’s exclusive “Classified” restaurant. Was it worth the time and money? If you are considering booking travel or signing up for a new credit card please click here. Both support LiveAndLetsFly.com. If...
United’s Hidden-City Pressure Works on Me
A few weeks ago United Airlines pursued a customer regarding hidden-city ticket offenders to recover cash and ward off future behavior. At least in my case, the tactic worked a charm. If you are considering booking travel or signing up for a...
Poor Operational Performance For United In November Raises Questions
United Airlines reported disappointing operational performance for November, leading U.S. legacy carriers in terms of flight cancellations and delayed arrivals. Can the weather explain this away or is something else at work? United has performed significantly better on the...
Why Passengers Loved United’s Boeing 737 MAX 9
We hear a lot of bad things about the Boeing 737 MAX 9, so I was surprised at what a positive reception the aircraft received by passengers around me on a recent flight. Earlier this week, I flew from...
How United Airlines Honored George H.W. Bush
In my final post on the life of George H.W. Bush, I want to highlight how United Airlines honored the late president at the airport he’s named after. For the last two days, gate C41 at Bush Intercontinental Airport...
When George H.W. Bush Flew United Airlines First Class
As the world remembers the life of former U.S. President George H.W. Bush, I was made aware of a story that took place in 2010 aboard a United Airlines flight to Beijing. Reader Ken sent me the following e-mail,...
Former NBA Player Sues United Airlines For $10MN, Claiming Racism
A former NBA player is suing United Airlines for discrimination after an exit row incident onboard a flight to Newark. Eric Murdock was a on a United flight from Las Vegas to Newark with his son. He was seated...
United’s Position In Philadelphia: Strength Or Weakness?
United Airlines is cutting service between Philadelphia and Washington Dulles in January. The carrier has also abandoned service to Philadelphia from Cleveland, Los Angeles, and Newark. But United insists it is growing, not shrinking in Philadelphia. Some background first....
When Will United’s LAX Polaris Lounge Open?
United’s Polaris Lounge at LAX has still not opened…but it won’t be long. United’s Polaris Lounge at LAX has been delayed by more than a year. Set to open late in 2017, it has yet to open. In fact,...
United CEO Gives Up His Seat In First Class For Elderly Woman
United CEO Oscar Munoz recently gave up his first class seat for a senior citizen, a wonderful gesture of kindness. Rebecca Kuchar Krutz witnessed the encounter and shared it on Facebook: I’m a pretty loyal Delta Airlines customer. But tonight I...
United’s New Service From Denver To Frankfurt Puts Spotlight On LAX
United Airlines will begin year-round service between Denver and Frankfurt next year, giving all United hubs in the Continental U.S. a nonstop flight to Germany, except for one… Let’s not turn good news into a complaint. The new service...
A $365 Upgrade From Sydney To Los Angeles On United That Wasn’t Meant To Be…
At Award Expert, we do our best to be discerning. If a client tells us they want economy class but we see a great deal for business class, we are going to alert them. A long-term client asked me...
The Totally Clueless United “Global Services” Passenger…
I spent Thanksgiving weekend in Carmel, California with my family. As always, we stayed at the Highlands Inn, a Hyatt property. During brunch on Sunday, two couples seated at the table next to us began speaking about airline travel....
