Signs from United and Delta, combined with performance issues with American point to a possibility that elites are starting to leave American Airlines after the summer of discontent. If you are considering booking travel or signing up for a new credit card please...
United Battles Alaska At LAX With New Route
United Airlines is challenging Alaska Airlines in Los Angeles with new nonstop service to Anchorage, Alaska. Next summer, United Airlines will offer daily nonstop service between Los Angeles (LAX) and Anchorage (ANC). The service will be operated by a...
An Intriguing Upside To United’s Radical MileagePlus Changes
For those willing to invest the time, the changes to United MileagePlus actually may make it cheaper to qualify for top-tier status on United than it is now. But it will take some serious and creative mileage running… United...
Analysis: Fundamental Changes To United MileagePlus In 2020
Last night, United Airlines announced radical changes to the way elite status is earned in the MileagePlus program, starting in 2020. What do these changes mean for you? First, let’s review the changes. Introduction Of Premier Qualifying Flights (PQF)...
United MileagePlus Announces 2020 Qualification Requirements
United’s MileagePlus frequent flyer program is shaking up the way they track and award status in 2020 and it’s not all good news for loyalists. If you are considering booking travel or signing up for a new credit card please click here. Both support...
A Spotlight On A Great United Captain
When you love your job, others take notice. Captain Jason Lopez epitomizes the sort of professionalism and care that characterizes a great airline captain. He also provides an example for his co-workers. United Airlines spotlights Captain Lopez in a...
Why Did An Amsterdam-Bound United 787-9 Divert To Maine?
A United Airlines flight bound for Amsterdam diverted to Bangor, Maine after a cabin pressurization issue onboard. United flight 968, operated by a Boeing 787-9, took off from San Francisco on-time on Sunday with 197 passengers and 13 crewmembers...
One Last Jaunt Across The Pond In United’s “Old” Business Class
United Airlines is (finally) rather quickly retrofitting its 777-200 longhaul fleet to add new Polaris business class seats. But there are still “old” aircraft floating around and I very much enjoy them. I wrote about this older seating configuration...
United President: I Won’t Be Next CEO Of American Airlines
United Airlines President Scott Kirby has made it clear…he is not jumping ship (again) and returning to American Airlines. Rumors are abounding that American Airlines CEO Doug Parker will not survive the month at the helm of AA. With...
United Airlines Wants To Hire 10,000 Pilots
Forecasting continued growth and mass retirements over the next decade, United Airlines is proactively starting its recruiting effort for new pilots. On Thursday, United launched Aviate, new pilot recruitment website. Essentially, United is partnering with select aviation universities or...
United Airlines Restores Key Philadelphia Route
After a suspension throughout much of 2019, United has reversed course and is restoring service between Philadelphia and Washington Dulles. Back in January, United cut this longstanding route, telling me: Service between Washington Dulles and Philadelphia was primarily operated...
The Elusive Future Of Dynamic Partner Award Pricing On United
Keep calm. United Airlines is not engaging in dynamic pricing of partner awards. However, it seems all but inevitable that day will come. It’s all about the award chart… One Mile at a Time noted language on united.com yesterday...
United’s Perplexing Rollout Of Premium Plus On Transcontinental Routes (New Details)
As far as I am concerned, United botched the official rollout of its premium economy product on premium transcontinental routes. It’s all about communication… Over the weekend, United began selling Premium Plus seats on select flights between Newark and...
United’s Plus Points Makes MileagePlus Best In the US?
United Airlines has changed their Regional Premier and Global Premier upgrade system, replacing them with Plus Points instead. And now it’s not just 1K flyers that benefit. If you are considering booking travel or signing up for a new credit card please click...
United 737-800 Diverts After Passenger Gets Stuck…In Lavatory
A United flight was forced to divert after a passenger became stuck in a lavatory. Ready for a laugh? Let’s cut right to United’s statement on the incident: Flight 1554 from Washington D.C. to San Francisco diverted to Denver...
United CEO Flies Economy Class, Experiences Flight Diversion
Once in a while even the CEO of an airline has a miserable flight experience. United Airlines CEO Oscar Munoz shared of a recent flight diversion with CNBC. He did not disclose where his flight departed from, but shared...
Another Positive Upgrade Policy Change From United Airlines
Overlooked in the big announcement yesterday from United introducing PlusPoints was a re-classification of four routes, which will effectively halve the cost of an upgrade on them. Starting on December 4th, United will move from a system of Global...
United Introduces PlusPoints, A New Upgrade Currency
United Airlines is jettisoning regional and premier upgrades for a new points currency called PlusPoints. Believe it or not, the news is actually quite positive. On December 04, all your regional or global premier upgrades will vanish from your...
United Airlines’ New Focus On Quality
United Airlines President Scott Kirby has pledged a greater emphasis on the quality of the passenger experience after many years of shunning such a viewpoint. But what makes for a quality experience? Speaking at the Morgan Stanley 7th Annual...
Pain, Regret, And An 18-Mile United Flight
When I wrote about the special 18-mile United flight yesterday, I had no idea how much of an emotional roller coaster I was about to embark upon. It was a painful day. But ultimately an instructive one. United Airlines...
