United Airlines has officially retired its international first class product, most recently known as United Polaris First. This post serves as a eulogy for first class on United. When I first started flying United in 2004, the carrier offered...
Special Nonstop San Francisco – Barcelona Service On United Airlines
United Airlines will offer nonstop service between San Francisco and Barcelona next February…but only for two days. Barcelona is hosting the 2019 Mobile World Congress and United will offer these special nonstop flights to cater to the Silicon Valley crowd...
United Considers A321LR To Replace 757-200
United is reportedly considering the Airbus A321LR to replace its Boeing 757-200s currently operating a handful of transatlantic routes. Last week I asked if United will remove seats from business class. Most commenters felt I misread comments from United’s Executive...
United Airlines Launches Impressive New Ad Campaign
United Airlines has debuted an impressive new ad campaign that stays close to the carrier’s roots. A commercial entitled “World Orchestra” juxtaposes musical instruments with unlikely geographic locations, stringing together an impressive rendering of Rhapsody in Blue. For example, an...
United Flight From LaGuardia Diverts To Newark After Compressor Stall
Scary moments onboard a United Airlines flight bound from New York LaGuardia to Houston this morning after a compressor stall forced a diversion to Newark. Flyertalk member anandrag was onboard the flight and shared his experience: Anyone else on that flight?...
United Changes Fare Class Codes For Premium Cabins And Upgrades
United Airlines quietly updated its fare codes for some premium cabin tickets and upgrades over the weekend. With Polaris First class now just a memory, United has pulled A and F fare classes traditionally used to designate first class....
United Has Every Right To Demand Customers Pay For Hidden-City Tickets
I previously wrote the counter-position to this post which states that United has no right to come after customers for buying hidden-city tickets. In this post, it’s clear that United has every right to pursue customers who abuse the...
United: Hidden-City Customers Don’t Owe You A Dime
Last week No Mas Coach reported that a reader received a letter instructing them that they had performed 38 Hidden-City journeys (getting off before the last stop) and owe United Airlines more than $3,000. No, they don’t. In this...
Will United Remove Seats From Business Class?
Is United planning to remove some business class seats from its longhaul fleet? Yesterday I wrote about United’s healthy third quarter earnings and rosy outlook for the remainder of the year. I finally had a chance to read over...
Oscar Munoz Offers Insight On United’s 30% Profit Surge
After reporting a 30% increase in profit even with a higher fuel bill, United Airlines finds itself in a strong position. United’s stock is up 24% this year. Meanwhile, Delta has dropped 5% and American has dropped 36%. Although...
United Airlines Adds 22 New Routes, Cuts Three Of My Favorites
United Airlines is adding 22 new domestic routes in 2019 as it continues its robust domestic expansion. At the same time, it is retreating from a pair of routes from Los Angeles that face fierce competition plus a surprising...
What’s A Longhaul Economy Class Meal Like On United Airlines?
I wound up in economy class on a recent flight from Los Angeles to London on United…by choice…and want to report back on the latest meal service. Meal service began shortly after takeoff. Rather than start with drinks and...
Scary: United Seriously Threatening Passengers Who Skip Flights
I wish this was a joke, but it appears that United Airlines is harshly cracking down on those who exploit so-called “hidden city” ticketing to save on ticket prices. Let’s understand how realistic the threat is. Briefly, United (and...
Wow, United Airlines’ CEO Actually Gets It…
United’s Chief Executive Officer Oscar Munoz wants you to love flying United Airlines again. So does every airline CEO, of course, when it comes to their own airline. But Munoz’s new focus on customer service is a step in...
Business Class To Germany: Lufthansa Or United?
Who offers a better business class product between the USA and Germany, Lufthansa or United? I have recently flown both carriers in business class and will do a side-by-side comparison using the following 10 metrics: Ground Services Lounge Seating...
Review: United 777-200 Polaris Business Class Chicago To Frankfurt
I’ve written this review in a more casual way than my usual trip reports. Hopefully it will be helpful to some of you. Flying United is like driving my car…I do it so often it just become second nature....
Flying United’s Retrofitted 777-200 In Polaris Business Class
Over the weekend I had the chance to fly United’s recently renovated 777-200 featuring new Polaris business class seats. This is the same aircraft that featured United’s new premium economy seating. I used a Global Premier Upgrade to confirm...
Pictures: Testing Out United’s New Premium Economy
On Sunday evening I flew from Chicago to Frankfurt on United. I happened to fly on a 777-200 that has already been retrofitted to include premium economy seating. On the 777-200, United will add three rows of premium economy...
Air Canada + United Airlines Eye Closer Relationship
With Delta and WestJet forming closer ties, including a transborder joint venture, Air Canada is looking to strengthen its relationship with United Airlines. Earlier this year, Delta and WestJet agreed to seek antitrust immunity from regulators, with the goal of...
United Wants Fewer 1Ks, I’ll Oblige
United announced on Friday afternoon that they would increase the spending requirement for their 1K (100,000-mile elite) members from $12,000 per year to $15,000. This is an effort to thin the herd as they have too many top-tier elite...
