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Home » Delta Air Lines » Delta’s Ludicrous Contradiction On Air Travel Safety
Delta Air Lines

Delta’s Ludicrous Contradiction On Air Travel Safety

Matthew Klint Posted onApril 30, 2020November 14, 2023 7 Comments

a person holding a gun in an airplane

So Delta, is traveling with you safe or unsafe? Apparently, it depends upon the audience…

Visit delta.com and you’ll see Delta taking about how it is delivering a “safe, healthy, clean” travel experience. Delta has rolled out “Delta Clean”, a program which promises to deliver “a new standard’ of airline cleanliness. It is blocking middle seats and pausing automatic upgrades “for safer travel,” specifically to “ensure we’re keeping people safe during the COVID-19 pandemic.”

There are many more examples, but you get the picture.

This picture of safety makes all the more curious Delta’s latest filing with the U.S. Department of Transportation, which attempts to excuse Delta from service to several airports. Why? Because, according to Delta, such service is unsafe.

“During this pandemic, airport employees and crews must place themselves at risk to staff each flight and Delta seeks to reduce this risk as much as possible. One way Delta seeks to minimize health risks to its workforce is by limiting the number of airport stations that remain open for business during the COVID-19 health emergency to reduce the total number of airport staff who must report to frontline work.”

In response, Delta requests that it suspend service to nine airports, noting that other airports are within reasonable driving distance.

a table with numbers and a black background

This is only an issue because Delta chose to accept money from the CARES Act. As a condition of that bailout, Delta agreed to maintain service to all stations, reflecting a Congressional desire to keep commercial air service available to as many Americans as possible.

To be clear, some of this service makes absolutely no sense. Flights are going out nearly empty and other airports are indeed within a reasonable vicinity. While I cannot fault Delta for trying to excuse itself from low-demand air service, that was the condition of the bailout. Should the DOT cave in and grant these exceptions, it would become just another reason in the long list of reasons why I opposed a bailout in the first place.


> Read More: Why I Oppose Bailouts For Airlines, Hotels, And Especially Boeing


But again, why? Why can’t Delta just say these routes make no economic sense. Why does Delta have to frame this request in terms of safety?

“Delta recognizes that the grant of this exemption may result in inconvenience to some members of the traveling public who will need to drive further to access Delta’s air transportation network. However, that inconvenience is outweighed by the public health and safety of the employees that Delta is trying to protect.”

Because Frontier and United already tired it the honest way and were denied similar requests. Delta deliberately steers clear of the economic argument in an effort to give the DOT plausible cover that this is not just about money.

But of course it is about money. Smaller stations and emptier flights pose less of a safety risk than consolidating people at one airport and onto one flight. Don’t think for one moment this is primarily about safety.

CONCLUSION

Delta, the airline that epitomized hypocrisy in its battle against subsidies until it was on the receiving end, is just acting in character here. On the one hand, I can hardly blame for Delta for exercising self-interest in this respect. But at the same time, such hypocrisy is just so blatant. Is air travel at Delta safe or not? Again, it depends upon the audience…

(H/T: View from the Wing)


> Read More: Delta Asks For Government Aid (But This Is Different…)


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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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7 Comments

  1. Paul Dowaschinski Reply
    April 30, 2020 at 1:08 pm

    In my opinion, the main idea/underlying reason for the “bailout” is to prevent or help the airlines avoid bankruptcy. So, forcing the airlines to fly unprofitable routes at this time defeats the purpose. Granted, the CARES Act states the money is intended to keep staff on the payroll. But, if the airline goes under then the job is lost permanently rather than temporarily.

    • Chris Reply
      April 30, 2020 at 2:59 pm

      They can keep the workers at these outstations on the payroll without wasting money flying in and out of those small airports. Still saves a ton of money for the airlines versus being forced to fly empty planes into tiny airports.

      • Marshall Meador Reply
        May 1, 2020 at 1:51 pm

        The reason the airlines received govt money was not as a bailout or anti-bankruptcy per se; it was, and is, because airlines provide essential service. Just as grocery stores, gas stations and other businesses do. However, not everyone needs the air services in the same way as grocers. Just pediatric surgeons, bridge inspectors, volunteer medical personnel traveling to hot spots-going INTO the “burning buildings” while airchair quarterbacks with cushy, ‘always been a stay at home job’ (s) muse and bleat about bailouts and contradictions. Should these heroes and essential workers walk, drive or take a school bus in your utopian, virus-impacted view of reality?

  2. Sean M. Reply
    April 30, 2020 at 1:28 pm

    Let me summarize something I said in an interview earlier today in response to a question whether flying will ever be safe again.

    “Aviation in its most basic form is an unnatural phenomenon. We can never be perfectly safe while flying through the air at 500 miles per hour in a pressurised metal tube. Yet, aviation has become the safest mode of transport in human history because of the dedication of countless airline professionals the world over who spend their careers trying to understand and mitigate these risks. Whether it was Ebola a few years ago, COVID-19 today, or some other unforeseen challenge in the future, we must all strive to manage the risks as well as we practically can.”

    • Jerry Reply
      April 30, 2020 at 1:32 pm

      Nicely put. Sean. You know how much we’d all love it if you make a guest appearance on Ben’s Happy Hour

      • Matthew Reply
        April 30, 2020 at 1:41 pm

        He already did. Best hour I’ve had since COVID-19 broke! In fact, I’m going to even write a post about it.

    • Matthew Reply
      April 30, 2020 at 1:42 pm

      Well put, Sean.

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