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Home » Reviews » Hotel Reviews » Review: Four Seasons Dallas (Now Ritz-Carlton Dallas, Las Colinas)
Four SeasonsHotel ReviewsRitz-Carlton

Review: Four Seasons Dallas (Now Ritz-Carlton Dallas, Las Colinas)

Matthew Klint Posted onDecember 15, 2022November 13, 2023 8 Comments

a sign on a brick wall

I spent one night at the Four Seasons Dallas, officially called the Four Seasons Resort and Club Dallas at Las Colinas. Effective today, it has left the Four Seasons family and is now part of the Marriott portfolio. Currently, it is operating as The Las Colinas Resort but will undergo renovation and re-brand as a Ritz-Carlton in 2024. There’s a lot to like about this hotel and overall I had a very pleasant stay. But is it worth the money? No way – the switch to Ritz-Carlton is very appropriate.

In This Post:

Toggle
  • Four Seasons Dallas Review
    • Location
    • Check-In
    • Room
    • Fitness Center
    • Squash + Tennis
    • Spa
    • Pools
    • Dining
      • Outlaw Taproom
      • Room Service
      • Law Restaurant
    • CONCLUSION

Four Seasons Dallas Review

Room rates ran $450-800/night at this hotel. At over $600/night, I was reluctant to stay here, but my friend talked me into it. And while I booked with American Express Fine Hotels & Resorts such that I received early check-in, late check-out, a room upgrade, and free breakfast, I really had trouble reconciling the high price with Dallas, especially considering the age of the hotel.

While the Thompson Dallas the night before felt brand new (in a good way, not a cheap tawdry way), this felt like a lavish country club about 10 years past its prime. I’m not really one for making things new when they do not need to be made new (the property is exceptionally well maintained), yet I cannot help to note (as you will see in the pictures below) that this hotel just felt dated.

Thus, it comes as no surprise that the investors who owned this property decided to unload it and as of today, it no longer operates under the Four Seasons brand.

Location

Far from the heart of the city, the Four Seasons Dallas is located in Irving, Texas a northwest suburb of Dallas. Conveniently, it was located quite close to DFW Airport.

When you are here, you really do not want to leave the resort…which includes a golf course, gym, spa, multiple swimming pools, and multiple bars and restaurants.

a sign on a brick wall with flags on the side

a tree in a flower bed

a sign on a wall

a large building with a lawn and a car parked in front of it

a building with glass doors and a glass roof

Check-In

When I arrived about 1:00 pm, the lobby was packed with men in sports coats and dungarees. Ah yes, the business conference had returned. It took about 10 minutes in line to check-in (setting the tone for what would be a very non-Four Seasons-like stay), though the check-in staff seemed to be working efficiently.

Just as the facade of the hotel is dated, the lobby too felt like a beautiful hotel…circa 2002. I mention that not to poke fun or to complain (after all, the very-dated Park Hyatt Tokyo is one of my favorite hotels in the world), but merely to be descriptive.

a large room with a large chandelier and a plant in a pot

a large hall with chandeliers and chairs

Room

I was assigned room 962, an upgrade to a “deluxe” room on the top floor. The room was very spacious and included a king-size bed, sitting area, work area, and a balcony. Because I was on the top floor, my ceiling was much taller and the windows had an extra half-moon window above them.

a room with two chairs and a mirror

a hallway with a patterned floor

a door with a number on it

a sign with a number on it

a room with a couch and a table

a room with a bed and a couch

a bed with white sheets and lamps in a room

a room with a bed and a couch

a room with a chair and a dresser

a balcony with a view of a city and a road

a aerial view of a neighborhood

In terms of amenities, the minibar was empty but there was a Nespresso machine.

a small refrigerator in a cabinet

a coffee machine and coffee cups on a table

The bathroom was also large, with a big bathtub, large shower, and bath products from L’Occitane.

a bathroom with a sink and a mirror

a bathroom with a bathtub and shower

a bathtub in a bathroom

a bathroom sink with a white rug

a toilet in a bathroom

a group of shampoo bottles on a shelf

The closet included slippers and robes.

a iron and towels on a shelf

Note the alarm clock: it had the old Apple 30-pin port for phone charging…doesn’t that say it all?

a silver radio with a clock and speakers

I did appreciate that there were several power ports.

a black electrical outlet with multiple ports

Fitness Center

The advantage of essentially being a country club with hotel rooms was that the hotel had a superb gym. It was packed in the morning like a commercial gym, yet had everything you could want…hundreds of machines for a full-body workout. I loved this feature of the hotel and generally speaking always prefer hotels that grant gym access versus having a small gym area of their own.

a brick building with a clock tower with Bodie in the background

a row of golf carts parked in a line

a sign on a brick wall

a hallway with benches and a window

a reception desk in a building

a gym with weights and equipment

a gym with exercise equipment

a group of exercise machines in a gym

a gym with exercise equipment

a group of exercise machines in a gym

a gym with several machines

a machine with a screen on it

Squash + Tennis

Squash and tennis courts were available for guest use.

a row of seats in a room

a tennis court with net

Spa

The clubhouse also featured a full-service spa. While I was not about to pay hundreds of dollars for a massage, the wellness area included an (old…) but well-functioning sauna, steam room, and soak pool. I came here three times during my stay as part of my daily sauna regimen and greatly appreciated this (and the fact that there was no nickel and diming for access, unlike at the Thompson Dallas the night before).

a table and chairs in a room

a room with a pool and chairs

a row of chairs in a room

a room with a hot tub and chairs

a indoor hot tub with a stone ball and plants

a sign on a door

a wooden sauna with a wood bench and trash can

a door with a sign on it

a locker room with a bench and many lockers

a bathroom with a row of shelves and towels

a bathroom with a large mirror and sinks

Pools

Both an indoor and outdoor pool are available. The outdoor pool is huge, spanning the length of the building and located between the rear of the hotel and golf course.

a pool in front of a building

a pool with chairs and a building

a pool with chairs around it

a pool with a small waterfall and a chair

a water fountain over a bridge

a pool with chairs and tables

a fire pit with chairs around it

The indoor pool is Olympic-sized and was quite busy throughout the day every time I walked by (I had to show up at 6:00 am for the pictures below).

a swimming pool with flags in the background

a swimming pool with flags

Dining

I enjoyed a late lunch, dinner, and breakfast onsite.

Outlaw Taproom

The hotel bar and cigar lounge, called the Outlaw Taproom, offers drinks, snacks, and both an indoor and outdoor dining area. The patio outside includes a fireplace and fire pit, which was quite nice considering it was a nippy February day.

a glass window with a logo on it

a room with a bar and chairs

a room with leather furniture and a tv

a wooden cabinet with a glass top

a pool table in a room with a picture on the wall

a patio with a fire pit and chairs

a fire pit with chairs around it

a building with stairs and tables

I had an agave drink, served with large bowls of wasabi peanuts and mixed nuts, followed by a chicken sandwich with bacon and avocado on a pretzel roll. It was excellent. However, my friend ordered a hamburger with sautéed onions and cheese and it arrived without either onions or cheese.

a leather book with a star on it

a menu in a leather cover

a menu open in a book

a book with text on it

a menu with qr code

a bowl of nuts and a glass of liquid on a table

a plate of food on a table

a sandwich on a plate

The waitress failed to write down the order and as usually happens, the order got messed up. To make matters worse, she disappeared, never checking back to ensure the order was correct. Finally, over 10 minutes later, I got up and took the burger to the bar and asked that it be fixed.

Room Service

My friend was not all that hungry for dinner so I ended up ordering room service: a ribeye steak ($64) and beet and arugula salad ($17). It was fabulous… the meat was cooked medium rare as specified and very flavorful without having too much fat.

a table with food on it

a plate of food with a fork and knife

a piece of meat on a plate

a bowl of salad with nuts and cheese

Law Restaurant

The hotel’s main restaurant and steakhouse (where my steak came from the previous night) is called Law and will survive (in some form) during the rebrand from Four Seasons to Ritz-Carlton. I enjoyed my complimentary breakfast here and want to give a special shoutout to Marcus and Lucy for their excellent service.

a hallway with chairs and plants

a hallway with a black chandelier and wood paneled walls

a long table with chairs and a lamp from the ceiling

a room with tables and chairs

a room with tables and chairs

a room with a checkered floor and a large arched window

a room with tables and chairs

a room with a table and chairs

I ordered a bowl of berries to start as well as a cappuccino and glass of cold-pressed green juice. The coffee, provisioned by La Colombe, was very good. The highlight of the meal, however, was the huevos rancheros. Normally I would order shakshuka or perhaps steak and eggs, but since I was about to embark on a trip to the Middle East for a week, I thought I’d get my Tex Mex fill while I still could.

a hand holding a menu

a cup of coffee and a glass of juice

a plate of food on a table

a bowl of berries on a plate

Breakfast was excellent.

a receipt on a table

CONCLUSION

I guess this will be the last review ever of the Four Seasons Dallas…at least at this location. I appreciated the hotel, but I think you understand now why it has left the Four Seasons family. As Marriott now assumes ownership and operates it as an independent resort ahead of the Ritz-Carlon conversion, I was happy to try it, but probably would not stay here again…I liked the Thompson Dallas much better.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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8 Comments

  1. Joe Reply
    December 15, 2022 at 11:36 am

    Are you comfortable spending that much money for a hotel room… unless you biz activities are bringing in millions, these room rates are outrageous

    • Jay B Reply
      December 15, 2022 at 10:27 pm

      These prices are what many luxury hotel rooms cost these days

  2. Jason Reply
    December 15, 2022 at 1:18 pm

    I stayed there several years ago for a wedding and I think I spent around $300. That was enough for that place, though the grounds were beautiful and the wedding delightful. By the time you’re spending $600+ for a room it better be a really special place. Not sure a hotel in suburban Dallas, Texas qualifies as such.

  3. Jerry Reply
    December 15, 2022 at 2:34 pm

    I really don’t understand the point or market for this hotel. It must be entirely convention based.

    Also, I can’t help but laugh at a place playing up its “faux Texan-ness” to such a degree that they lampoon a skinny margarita (a VERY popular drink in Texas) all while unironically offering up duck taquitos on the very next page.

    • KFSV Reply
      December 17, 2022 at 5:50 am

      @Jerry — “I really don’t understand the point or market for this hotel. It must be entirely convention based.”

      The (now former) Four Seasons also used to host what is now the annual AT&T Byron Nelson Golf Tournament, which had since relocated to TPC Craig Ranch in McKinney, TX (northeast of Dallas).

  4. Aaron Reply
    December 16, 2022 at 7:22 am

    So, a nice nostalgia review more than a useful one, I guess? Maybe good to compare if someone is staying there once they redo the hotel.

    Also, the whole point of the ribeye is for people to enjoy the fat lol

  5. Sexy_kitten7 Reply
    January 11, 2023 at 9:10 pm

    So did your special friend join you???

    • Matthew Klint Reply
      January 11, 2023 at 9:15 pm

      For sure. I would not stay in this place alone (friend had a nice suite, though).

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