I loved the Thompson Dallas and found the service and amenities to be top-notch at this Hyatt-affiliated hotel in the heart of the Big D.
Thompson Dallas Review
I booked this hotel for $320/night, which is on the lower side of $300-600/night range this hotel typically fetches. As a Category 6 hotel, free nights run from 21,000 (low) to 25,000 (standard) to 29,000 (peak) points per night. The property offers 219 guest rooms.
After arriving via Dallas DART (mistake), I checked in at the front desk and was informed I had been upgraded to a suite by Kyle, who warmly welcomed me to the hotel. If you’re traveling via car, valet parking is available (and although downtown Dallas has a number of parking structures within walking distance, I felt I was not in the best area of town).
The hotel is located inside The National, a multi-use building in a Midcentury modern style that also includes restaurants and apartments. I loved the opulent lobby.
Guest Room (National Suite)
My suite, 2011, was also in the mid-century modern style and included a king-size bed, walk-in closet, large bathroom, separate parlor area with a large dining table (seating for six), a living room, a mini bar, and a half bath (796 square feet in total).
I loved the crisp bedding, modern decor, floor-to-ceiling windows, and quality of the furniture (leather, marble) in the room. If I had a city apartment, this is exactly how I would to decorate it.
The bathroom included a huge walk-in shower, but no bathtub.
Speaking of the minibar, it really was not all that mini…the bottles were large and priced accordingly.
The room also had an illy espresso machine as well as tea bags.
I re-shot some of the pictures in daylight and have to say this was one of my favorite hotel rooms of all time in terms of style (and like night and day compared to the tired Four Seasons Dallas where I would move the next day).
On the ninth floor rooftop is a large swimming pool with cabanas. It was cold during my visit and I did not swim. The pool is open till 10:00 pm.
One of the great features of this hotel is the massive fitness center, which makes sense when you consider it is a shared facility (along with the pool) with the residents of the National Building. The gym features a wide assortment of equipment (though curiously no machines which specifically target the torso or abs) including cardio, machines, and free weights.
I showed up at the ninth floor gym about 8:00 am to workout before breakfast and it was packed…I was not the only one who wanted to start his day off with a workout. Nevertheless, the gym was so big I was able to get a workout in and returned later to take the pictures above.
Right around the corner from the pool and fitness center is a full-service spa, offering treatments ranging from massages to nails to haircuts. Of interest to me, the facilities included an infrared sauna, steam room, and traditional barrel sauna on the sun deck. Complimentary access is not included for hotel guests and ran $65 for a day pass (or was included if booking a treatment).
The Thompson Dallas has several dining options.
A friend told me that the Monarch is a must-try. I arrived just as it was closing at 10:00 pm and was told I was too late for dinner, which was disappointing. The wood-fired Italian restaurant was inspired by two Michelin Star chef, Danny Grant. I’m not a gourmet foodie, but I will will say that the food I saw in the dining room looked and smelled wonderful. The restaurant is located on the 49th floor and opens at 5:00 pm.
Nine at The National
I took breakfast at Nine at The National, ordering two cortados, a smoothie, a glass of orange juice, a vanilla bean yogurt parfait, and a smoked brisket Benedict. The parfait was a total disaster – it had carrot jelly sauce and meringue on it. Nasty. However, the beef brisket topped in eggs Benedict was a great treat and delicious.
Service was not all that attentive…I was left alone for far too long and when I ordered a second coffee after finishing my breakfast, the dishes were not cleared away.
Nine at The National services breakfast and lunch (7:00 am – 11:00 am and 11:00 am – 4:00 pm).
Catbird is located on the 10th floor and is another bar offering drinks and dinner (small plates). It is open from 4:00 pm to 11:00 pm during the week and until 12:30 am on weekends. Outdoor seating is available.
Kessaku is a sake lounge also offering fresh seafood. It is located on the 50th floor of the hotel and opens nightly at 6:00 pm.
I did not partake in any room service, but there was a breakfast card sitting on my bed (Globalists, however, must take their breakfast benefit in the Nine at The National only).
The Thompson Brand
This was my first time at a Thompson hotel, which joined the Hyatt family in 2019. I think this video best sums up what Hyatt is trying to achieve with brand:
I really enjoyed the hotel, particularly the style of my suite and the expansive fitness center. Breakfast was also a treat and I can see the appeal of his place if you’re out with friends. With so many restaurants and bars, you do not even have to leave the building. I would certainly return to this hotel.