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Home » Reviews » Hotel Reviews » Review: Hyatt Regency Cape Town
Hotel ReviewsHyatt

Review: Hyatt Regency Cape Town

Matthew Klint Posted onOctober 12, 2022November 13, 2023 2 Comments

a building with a sign on the front

I had a very brief but pleasant stay at the Hyatt Regency Cape Town.

In This Post:

Toggle
  • Hyatt Regency Cape Town Review
    • Check-In + Lobby
    • Room
    • Dining
      • 126 Cape Kitchen & Café
      • Signal Hill Terrace
      • The Market – Starbucks Coffee
      • Room Service
    • Regency Club
    • Pool
    • Fitness Center
    • Wellness
    • Service
    • CONCLUSION

Hyatt Regency Cape Town Review

Altering arriving from Newark on United Airlines, I hopped in an Uber for the 20-minute drive to the Hyatt Regency Cape Town, located on 126 Buitengracht Street in the Bo-Kaap neighborhood (formerly known as the Malay Quarter). It was a glorious winter evening.

a person driving a car

a building with a glass door

It was already 6:00 pm when I arrived and I had a 7:00 pm meeting on the Cape, so I simply dropped my bags off and hopped in another Uber just 30 minutes later.

Check-In + Lobby

I was warmly welcomed as a Globalist and upgraded to a room with a view of Table Mountain (I had booked a base room). The lobby is modern and well-appointed.

a table with flowers in it

a room with chairs and a table

a living room with a couch and a coffee table

a room with couches and tables

a lobby with a couch and chairs

I’ll note now that the lobby is locked from both the inside and outside after dark. I had an early flight the following morning (4:30 am departure from the hotel) and I had to wait a moment for someone to come over and unlock the door so that I could exit.

Room

I was assigned room 719, which as I mentioned offered a great view of the city and the mountains that surround it. In fact, a sitting area near the elevators offered an even more picturesque view.

a elevator with buttons and signs

a elevator in a building

a room with a large window overlooking a city

a long hallway with a carpeted rug

two doors in a room

a black light fixture with numbers on a white wall

My room was very modern and clean, with a king bed, large bathroom, couch, and desk.

a room with a bed and a desk

a room with a bed and a couch

a desk and chair in a room

a bed in a room

a bedroom with a bed and a couch

a bed with white sheets and a mirror in a room

a room with a bed and a desk

The bathroom included a bathtub, step-in shower, single sink, and water closet. Toiletries were by Pharmacopia, which is standard for Hyatt Regency properties around the world.

a bathtub in a bathroom

a shower with a shower head and a shower head

a bathroom with a phone and toilet

a bathroom with a bed and a bathtub

The hotel very nicely provided a welcome gift of fresh fruit, nuts, and biltong (a lovely beef jerky), which came in handy when I returned late from my meeting and did not feel like going out.

a group of fruit in a plastic wrap

No espresso machine in the room; just a water kettle with tea bags and powered coffee.

a coffee pot and two cups on a table

The views form the room were gorgeous, though.

a window with a view of a city and mountains

a city with many buildings and mountains in the background

a city with many buildings and mountains in the background

a city with trees and mountains in the background

Dining

The Hyatt Regency Cape Town offers a number of dining options.

126 Cape Kitchen & Café

The hotel’s signature restaurant focuses on Malay and Indian cuisine and is open for breakfast, lunch, and dinner.

a room with a round table and chairs

Due to my early departure, I, unfortunately, missed the chance to taste the breakfast here.

Signal Hill Terrace

Signal Hill Terrace is the poolside terrace offering drinks and light food. Hookah and other smoking is permitted and it was quite pungent when I walked through.

a patio with a table and chairs

a patio with furniture and table

The Market – Starbucks Coffee

A 24/7 Starbucks coffee is available in the lobby. Cape Town has many nice coffee shops, but at 4:00 am with no espresso machine in the rooms, this was better than nothing (as a rule of thumb, I avoid Starbucks and view it as inherently inferior coffee. Branded as The Market, light fare like sandwiches and pastries are also available.

a coffee shop with a counter and a door

Room Service

Room service is available 24/7 and the menu is accessible via QR code.

a qr code on a coaster

Regency Club

A Regency Club is located one level above the lobby. It offers hors d’oeuvres and alcohol in the evening and serves as a lounge and meeting place all day long.

When I got back close to 10:00 pm from my meeting, the food and liquor had been cleared away, but coffee and soft drinks were still available.

a staircase with metal railings

a room with chairs and a table

a room with a glass door

a room with chairs and tables

a room with tables and chairs

a kitchen with a refrigerator and refrigerator

a refrigerator with drinks in it

Pool

A small outdoor pool is open daily from sunrise to sunset.

a pool with a deck and a roof with a sun shade

a deck with chairs and a pool on a rooftop

a patio with a chair and table

a pool with chairs and a deck on a rooftop

Fitness Center

Adjacent to the pool is a small fitness center offering cardio and resistance machines, plus free weights and medicine balls.

a sign on a wall

a room with treadmills and exercise equipment

a room with exercise bikes and a mirror on the wall

a room with exercise machines

Wellness

Although not mentioned anywhere on the hotel website, a sauna and steam room are also available 24/7. What I did notice was that at 10:00 pm they were turned off. I fired them on (there are switches outside) and it took some time to them to heat up.

a door in a room

a hallway with a glass door and a wooden door

a wooden bench inside a wooden building

a shower with colorful tiles

a sign on a wood surface

a white towel on a bench

a bathroom with sinks and mirrors

Last time I was in Cape Town I chose the Westin specifically because I wanted a steam room and sauna, having no idea that the Hyatt had one. Now I know I can stay loyal to Hyatt while still enjoying wellness facilities that are important to me in choosing a hotel.

Service

The staff was amazing here, going out of their way to make me feel comfortable. Beyond the kind welcome gift, when I mentioned that I had to leave before dawn, the hotel proactively offered to pack me a breakfast bag to go.

Sure enough, when I checked out the following morning it was waiting for me at the front desk. It included an apple, sandwich, chips, and a water bottle. While not the breakfast of champions, I thought it was a very kind touch.

a bag with food in it

CONCLUSION

I was only at the hotel for 11 hours…such a shame. I do plan to return and hope to spend a few days here next time. I won’t tell you if I prefer this hotel or the Westin until I’ve had a full chance to properly compare the food and lounge offerings at the Hyatt Regency Cape Town.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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2 Comments

  1. Fathiss Reply
    October 12, 2022 at 6:50 am

    Westin wins if my vote counts

  2. Chris Reply
    October 12, 2022 at 7:59 am

    I stayed here when it was still the Hilton in late 2019. I enjoyed the location. Have decided to try the Westin for my visit next month.

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