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Home » Reviews » Hotel Reviews » Review: Hyatt Regency Zurich Airport The Circle
Hotel ReviewsHyatt

Review: Hyatt Regency Zurich Airport The Circle

Matthew Klint Posted onJuly 8, 2021November 14, 2023 18 Comments

a sign on a wall

Hyatt’s newest property in Switzerland is a beautiful and comfortable hotel just steps from Zurich Airport. The Hyatt Regency Zurich Airport The Circle is not just a hotel, but part of a new district that epitomizes the creative use of space, beautifully juxtaposing natural beauty with ingenuity.

Hyatt Regency Zurich Airport The Circle Review

Rather proceed directly to my in-laws, after landing in Zurich from San Francisco, we opted to spend our first night acclimating at the new hotel, which opened earlier this year. Our rate was 169CHF and booked a few weeks in advance.

Location

The hotel is located in “The Circle” a new “district” across the street from Zurich Airport. It’s really a mini-city and an incredible use of space that includes a new circle convention center, two Hyatt hotels (the Regency plus a Hyatt Place), restaurants, stores, and a park.

From the airport, follow signs for “The Circle.” From baggage claim in Terminal 1, we took an elevator downstairs, walked through the concourse, then entered a tunnel surrounded by lights which connected the airport to The Circle.

a sign in a mall

a tunnel with lights in the middle

a room with a wall painted with people on it

a poster on a wall

a glass door with an arrow sign on the wall

a sign on a concrete surface

an escalators in a building

a white board with a drawing of a woman's face

a sign on a wall

You can also enter across the street from the airport without going underground.

a train on the street

a building with windows

a large building with a large screen

Inside, we found restaurants and shops and followed signs to the Hyatt Regency, which led to a lower entrance to the hotel.

a sign in a building

a glass entrance to a building

a room with chairs and a black ceiling

a staircase with lights from the ceiling

Upstairs was a beautiful lobby with check-in desks:

a group of chairs in a room

a room with chairs and tables

a room with a couch and chairs

a room with a red couch and a table

a room with red couches and chairs

a lobby with a circular seating area

a room with a fireplace and a large round table

a room with a fireplace and couches

a sculpture in a glass case

a glass wall with a door open

a building with a tree in front of it

But before I get back to the hotel, let me encourage you to walk outside the front entrance if you stay here. Outside is a beautiful park overlooking the airport. Take the funicular up and enjoy a bit of nature right in the heart of a new city. It’s an amazing feature of this property and a testament to how future development in cities around the world can effectively incorporate green space.

a grass field with buildings and a walkway

a close up of a metal panel

a tall grass and trees with a clock on the side of a building

a path through a grassy field

a pond with trees and plants

a gravel path between trees

a sign on a post

a circular pool with white chairs in it

Check-In

We were checked in by Lea, who was kind and professional. She welcomed us to the new hotel and apologized that there were no suites available, mentioning not all the floors were open yet and consequently the hotel currently has only four suites available.

a hand holding a piece of paper

Room

Our room, 926 on the ninth floor, was small (and appeared to be the smallest room type at the hotel), but just fine for our one-night stay.

a long hallway with doors and a light on the ceiling

a door in a hallway

a wood box with numbers on it

The Swiss-inspired room smelled new and featured light wood accents and an eye-catching green velvet couch at the foot of the bed with a green rug underneath. Power outlets were strategically placed, though I think the hotel will regret not placing USB C outlets (in addition to the USB A outlets present).

a room with a mirror and a table

a desk with a tv on it

a bed with a green couch and a round table

a bed with a green couch and a table

a room with a bed and a table

a room with a bed and a television

a room with a desk and a green couch

A coffee machine, bottled water (still and sparkling) and (empty) refrigerator were present next to the desk, as well as a narrow closet with ironing board and iron.

a coffee machine and bottles on a table

a closet with a shelf and a iron

The crib fit neatly in the corner:

a crib with a white sheet on it

Our bathroom was small and square-shaped featuring a stone vanity with sink and shower, but no bathtub. The water closet was in a separate room to the side.

a bathroom with a round mirror

a sink with a round mirror above it

a shower with a glass door

a toilet in a bathroom

The view from the room made us feel like we were in prison, the one downside to the room. Some rooms do offer park views.

a looking up at a building

A note was present on our coffee table welcoming us to the hotel along with a box of chocolate-dipped Basler Läckerli (how did the hotel know how much I love this?!).

a box and envelope on a table

a letter from a man

We thought Augustine would just sleep with us in the bed, but he chose to sleep on the couch. High marks for the bedding, though. It was soft and light.

a child wrapped in a blanket lying on a couch

a white board with a map on it

Regency Club Lounge

The Regency Club was open and right down the hall from our room, but service was limited due to the pandemic. Indeed, the lounge was unmanned and offered only self-service coffee, tea, water, and soft drinks as well as delicious Swiss chocolate.

a hallway with doors and a green sign

a sign on a glass door

a desk with a dog on it

a room with couches and chairs

a room with a couch and tables

a couches and chairs in a room

a room with couches and chairs

a room with a coffee table and chairs

a table with chairs and a chandelier

a room with a large window and a table and chairs

a room with a large window

a room with tables and chairs

a room with a table and chairs

a white counter in a room with a chandelier

a bowl of candy wrapped in different colors

two doors in a room

Eventually, evening hors d’oeuvres and breakfast will be served here.

The space is beautiful, featuring contemporary furniture and a lovely terrace that was closed due to the rainy weather.

a table and chairs on a deck

Happy Hour + Breakfast In Restaurant Babel

The biggest surprise of our stay was the delicious food in Restaurant Babel, the hotel’s Lebanese restaurant.

Since the Regency Club was not offering evening cocktails, we were invited to enjoy appetizers and drinks in Babel. My wife and kids were very tired and went to bed at 7:00pm, so I went down myself and enjoyed a wonderful treat. Globalists and other guests with lounge access received a three-tiered plate with Lebanese mezze, including the best falafel I’ve ever had. Paired with a glass of Riesling, it made for a perfect light meal. Had I actually been hungry, I would have eaten dinner here…the food was so tasty.

a double doors with glass panels

a room with a plant and a screen

a room with tables and chairs

a large kitchen with large appliances

a tablet with a picture of wine bottles on it

a tablet with a picture of wine bottles on the screen

a tablet with a picture of wine bottles on it

a three tiered tray with bowls of food on it

a bowl of food on a white plate

a plate of food on a table

a cup of liquid on a saucer

a bowl of food on a plate

a bowl of food on a plate

a bowl of chips and dip

a glass of white wine on a table

We returned to Babel for breakfast in the morning. Orange juice was freshly squeezed and the coffee was machine-dispensed. As a Globalist, we could order whatever we wanted from the menu and were not presented a bill. We tried several dishes and appreciated the fresh fruit and salmon.

a white cup with foam and brown powder on top

a white mug with yellow liquid in it

a plate of fruit on a table

a plate of food with a lemon wedge and sauce

a glass of pink liquid

a cup of coffee on a saucer

a plate of food on a table

a plate of waffles and sauces

a boy pointing at a plate of food

Sure, the omelet and waffles were tasty for breakfast, but the best part of breakfast was fattet hummus (pita, chickpeas, tahina yogurt, pine nuts, and brown butter) and shakshuka (eggs, tomatoes, peppers, spices).

a bowl of soup with white sauce and spices

a plate of food on a table

Breakfast is truly a treat at Restaurant Babel and the evening mezze was also fabulous.

Market

Directly adjacent to Babel is a take-away market with sandwiches, drinks, coffee, and other snacks.

a store with a glass door

Bar Iris

The hotel bar, called Bar Iris, is beautiful…I love the blue stone-style bar. It features a large seating area with couches and chairs on either side of the bar as well as an outdoor terrace overlooking The Circle. Smoking is only permitted outdoors.

a hallway with a wood floor and a wood floor and a wood floor

a room with blue chairs and a marble table

a room with blue couches and tables

a bar with bottles on shelves

a bar with a counter and shelves of liquor

a room with blue chairs and a marble table

a room with blue chairs and a marble coffee table

a food machine in a room

a patio with chairs and tables

a building with many windows

Coffee

On the subject of coffee, I highly recommend you head to Bar Iris if you appreciate well-made, high-quality coffee. Ask for Anne-Charlotte. While the cappuccino is 7CHF (oh Switzerland…), it is simply delicious. The bar features a beautiful La Marzocco coffee machine and I loved the blue and white checkered cups. Most importantly, through, the coffee is delicious.

a bar with a counter and shelves of liquor

a counter with wine bottles and glasses

a cup of coffee with a heart on top of the foam

That’s not to say the coffee in the market, restaurant, or lounge are bad…but automatic machines simply cannot produce coffee of the same caliber.

Service

I mentioned Lea, but also want to mention Derya and Anne-Charlotte in Bar Iris. Derya is the bar manager and was tending the bar when I went in to take pictures. When I noticed the coffee machine, I asked for a cappuccino and he very humbly told me that he would be delighted to make me coffee, but that if possible, I should wait until his colleague Anne-Charlotte arrived, who was a maestro at making great coffee. Indeed, it was wroth the wait, but I appreciated that he recognized my love for coffee and gave me the option to wait a bit for even better coffee (though I am sure Derya would have made a delicious cappuccino as well).

Staff in the restaurant were also fabulous.

Fitness Center + Pool + Sauna

The hotel has no pool. The fitness center is located on the eighth floor and is quite large, with an excellent selection of Italian-made Technogym equipment as well as kettlebells, medicine balls, and a room for yoga or dance.

a wood room with a chair and a table

a group of chairs and a table

a sign on a wood surface

a long hallway with wooden walls and signs

a gym with exercise equipment

a group of treadmills in a gym

a shelf with a ball and yoga mat on it

a row of exercise machines in a gym

a gym with exercise equipment

a row of exercise equipment in a gym

a room with weights and exercise equipment

There’s even a terrace if you prefer to workout or stretch outdoors.

a garden with a fence and trees

Inside the locker room is a lovely Finnish sauna, which I used in 15-minute increments at three different points during our stay.

a black lockers in a room

a long hallway with art on the wall

a room with a bed and chairs

a sign on a tile wall

a wooden bench in a sauna

a wall with a thermometer and a thermostat

a long hallway with white curtains

a bathroom with double doors and sink

Reservations were required to use the gym and sauna, though I once went down to the gym and sauna late and it was empty. In fact, we saw very few other guests at the hotel and did not run into any other guests on our floor or in the Regency Club.

CONCLUSION

Other than our lack of suite upgrade or view from the room, the 24 hour stay was flawless. I love this airport hotel and will make it a point to acclimate here for one night after arriving in Zurich on future trips. While I also look forward to the opening of the Hyatt Place just a few paces away, it would be tough to choose that over a hotel with such great food, amenities, and service.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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18 Comments

  1. Andre Reply
    July 8, 2021 at 11:24 am

    Fantastic review, looking forward to get rid of Marriott and use Hyatt more on my next trip to Zurich.

  2. Jonathan Reply
    July 8, 2021 at 12:21 pm

    I stayed here in early April for an overnight and had a similarly fantastic stay! I believe they have some staff from the Park Hyatt if I understood correctly. Although I didn’t try out the coffee at the bar, you hit the nail on the head with the hotel’s X-Factor: truly great staff. The front desk, restaurant servers, and housekeeping were all the embodiment of hospitality, sincere but not over the top.

    Great location and the park outside reminded me of Singapore in terms of urban-garden integration. It’s a model I hope other locations follow.

  3. Gravelly Point Guy Reply
    July 8, 2021 at 12:32 pm

    Man!! You do travel in style!!

  4. Josh Reply
    July 8, 2021 at 1:46 pm

    Just booked for next month on a layover on my way to Montenegro — looking forward to it!

  5. Nancy Reply
    July 8, 2021 at 2:08 pm

    Thanks for the review. The hotel looks fantastic. My family is hoping to fly out of Zurich next summer, so this might be a good option for us.

  6. Mike Reply
    July 8, 2021 at 4:23 pm

    Simply stunning. Your ability to capture wonderful pics at just the right angles is really something you should be proud of. And your hotel reviews are very complete and focused.

    One of the major brands should grab you!

    Thanks for what you do.

  7. Bubba Reply
    July 8, 2021 at 5:30 pm

    I’m betting the wood-grain acrylic aesthetic becomes passé before USB A. And you should know that the integration of wilderness and civilization is part of what makes Switzerland special, more than just this hotel. I mean, if you stay at the GVA Ibis, you can take the shuttle to the airport. Or you can drag your bags through the forest and over the freeway to the terminal, in about eight minutes. City-country-transit, it’s all that close.
    That said, cool hotel. I’ll have to check it out next time I have an early check-in. The Circle logo, alas screams “CONSUME”

  8. Paolo Reply
    July 9, 2021 at 9:42 am

    Looks like a soulless hipster joint that’s been furnished from an IKEA clearance sale…

    • cargocult Reply
      July 10, 2021 at 5:19 am

      Do any of these remote, airport-adjacent developments succeed? This is nothing like the Jewel and ZRH is is no SIN. The DS-600 sectional sofa you see in the lobby costs tens of thousands of dollars. I challenge you to find it at any sort of clearance sale. That being said, the style of the decor is very “on trend,” or even past trend. It probably won’t age well. Why is it that I don’t mind the decor at the Park Hyatt Tokyo? I feel like a renovation would ruin its feel.

      • Matthew Klint Reply
        July 10, 2021 at 7:12 am

        Agreed, Park Hyatt Tokyo is dated but somehow untouchable. I love it.

        • cargocult Reply
          July 10, 2021 at 7:30 am

          It’s a shame that we can’t visit it. I’ve also been itching to try the new ANA first and business class products.

          • Matthew Klint
            July 10, 2021 at 7:32 am

            I’m holding out hope I’ll still be able to do so in November.

          • cargocult
            July 10, 2021 at 8:15 am

            Inshallah!

      • Paolo Reply
        July 10, 2021 at 9:44 am

        It’s all made in Thailand rubbish, badged as Scandinavian or Italian. Hipsters love it. Yes, 1/2 price sales all the time. Personally I prefer nice, traditional library chairs, like wingbacks, rather than this trendy stuff. I don’t like those ice-cold, sterile marble interiors . It’s typical Hyatt style.
        Park Hyatt Tokyo a case in point. It amazes me that people pay a huge premium there when the Regency ( if Hyatt is desired) is 3 miles down the road, far better located, rooms 50% larger, at 1/2 the price ( and without all the hipster palaver)

        • cargocult Reply
          July 10, 2021 at 11:10 am

          The DS-600 is made in Switzerland. It’s been around since you were still young, Boomer.

          https://www.desede.ch/en/ds-600

          Wingback chairs? You want to stay in an old school gentlemen’s club? That’s fine. If you don’t like Hyatt’s typical style, you don’t have to patronize it. The Regency is perfectly nice, but it’s hardly as nice as the Park Hyatt. The Park Hyatt is hipster? I don’t think you understand the term.

          https://static.wikia.nocookie.net/memepediadankmemes/images/0/01/297.jpg/revision/latest?cb=20180908193511

          • Paolo
            July 10, 2021 at 7:57 pm

            I don’t mind the sofa: it has a bit of style. The rest of it? Of course it’s hipster ( at the safe and dull end of the range, but hipster nonetheless, at least in my definition. ( as is the tediously safe, sterile and boring PH Tokyo…as opposed to the wonderful PHs in Milan and Vienna)
            No, I don’t want a club for old geezers: but rather something with a bit of style, colour, warmth, atmosphere, art, eg the Istanbul property recently reviewed by Matthew.

          • cargocult
            July 11, 2021 at 8:36 am

            I stated earlier that I didn’t care for the decor and thought it wouldn’t age well. I disagree with calling the Park Hyatt Tokyo “hipster,” however. There is nothing hip about it. I do love the Park Hyatt Vienna. It and Tokyo are probably my favorite properties in the system. The Four Seasons Istanbul is too traditional for my taste. I prefer more contemporary and minimalist decor. Park Hyatt generally has a much more minimalist aesthetic than other luxury brands at Hilton and Marriott.

  9. Pingback: Hyatt Regency Zürich Airport The Circle - No Miles, No Points

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