The downside to buying a fancy carry-on bag is that you may one day have to gate-check it. When you do, you can expect scratches and scruffs. Is that damage? How much can that word be stretched? A man is angry that Delta “damaged” his Louis Vuitton carry-on bag, but does he have a right to be angry?
Louis Vuitton Bag “Damaged” By Delta – Not A Surprise, Still Sad
A traveler was flying from Las Vegas (LAS) to Atlanta (ATL) onboard DL941 and connecting to DL2133 to West Palm Beach (PBI). He was either late to boarding or in a late boarding group and was informed by a gate agent that his Louis Vuitton carry-on would not fit onboard and would have to be checked.
The passenger was afraid of damage, but the Delta gate agent assured him there would be no damage and that if his bag did somehow get damaged, Delta would compensate him.
The bag arrived…with scuff marks. The man was (understandably) devastated.
Buying designer luggage is kinda wild 😭. You really thought it wasn’t gonna have a scuff or anything when you got it back? Bffr. pic.twitter.com/6u06DP0jdr
— Alien’s GROOVE. (@arguewitchamama) February 4, 2023
View From The Wing wondered, “If you’re low enough in the boarding order that you’re being forced to gate check a bag, perhaps pay for better boarding or extra legroom seats rather than for LVMH luggage?” That’s a fair question, considering these run $4,000 each.
Then again, I view purchasing good baggage like buying a good mattress. We balk at the high upfront price tag, but end up getting our money’s worth many times over. It’s worthwhile to have a great carry-on bag, even if you only take 1-2 trips a year or fly basic economy. A good bag can last you for decades.
Some people swear by TravelPro, insisting that the practicality of those bags more than compensate for their drab appearance. While I will stipulate those bags are highly versatile and practical, I prefer Rimowa…and yes of course, the look of these bags enters the equation (and I’ve been a Rimowa fan and customer long before LVMH took the German company over). It’s not wrong to like or purchase attractive bags.
Furthermore, I don’t even like the “patina” that develops when the bag is used, especially on an aluminum bag: I prefer the bag to look new. I’m also horrified by stickers on bags. But while I may not like it, it happens. In fact, there’s no way around it.
I would classify what happened to his bag as damage (which doesn’t mean I disagree that it is also properly classified as “wear and tear” and no compensation is due). But that’s just what happens when your bag goes through the system: I don’t think any Delta baggage handler took a box cutter to it.
When shopping for a carry-on bag, you can certainly weigh the looks of the bag (I certainly do), but you must also realize the purpose of a bag is to transport your personal belongings, not to be placed on a pedestal (perhaps some would disagree…). I actually feel bad for this guy, but the scuff makes on his bag are hardly a surprise.