Hey, it’s time for another Lufthansa Economy Class trip report from Los Angeles to Frankfurt. It just gets worse and worse…
I flew from LAX-FRA aboard the A380 last Friday and did economy class again because…well, we’re tightening our belts and my miles are not unlimited.
So let’s go.
Los Angeles (LAX) – Frankfurt (FRA)
Friday, January 31st
Depart: 03:30 PM
Arrive: 11:30 AM+1
Duration: 11hr, 00min
Seat: 72H (Economy Class)
In one sense, this flight was better than last time. Instead of a middle seat in the last row, I had an aisle seat toward the front of the economy class cabin. That aisle seat truly makes all the difference.
Since Lufthansa’s A380s do not have in-seat power beyond a USB plug, I came prepared with a power bank. That does not mitigate the fact that Lufthansa still does not (and probably never will) put power ports on its A380s in economy class.
I also brought along a wi-fi pass from first class, which saved me 29.00EUR. Lufthansa has jettisoned wi-fi without data caps and now offers three sized-based data packages. 1GB will set you back 29.00EUR:
I find it pathetic that while many carriers who once capped data are moving to an unlimited model, Lufthansa has introduced data caps.
Then again, the internet was so busy there were not enough IP addresses on the router for everyone to connect. I encountered this error message for over two hours:
(Once others went to sleep, I was finally able to get online, but the internet was so slow it wasn’t useable). “High-speed” internet? Don’t make me laugh…
Lufthansa has eliminated re-usable headphones in favor of single-use disposable ones. These simply don’t work well (sound quality horrible), so bring your own.
And those IFE screens….they are so overdue for a refresh. They lag and do not offer a crisp picture. So sad that this is Lufthansa’s flagship product. I passed the time by playing games…
According to the purser, the crew was “short-staffed” so we were warned meal service would be delayed. I wasn’t too concerned, since I had enjoyed a nice Persian lunch before the flight in Glendale.
But it took three hours to complete the meal service. That’s pretty sad. The meal choices are always the same, including chicken strips in teriyaki sauce or penne pasta with marinara.
For a change of pace, I chose the chicken strips, which would have been better had I actually been hungry.
If you are hungry betweenen meals, pretzels and Kit Kat bars are available.
But here’s where Lufthansa has really hit rock bottom.
Oddly, according to the flight menu posted online (Lufthansa posts menus for each flight in all classes), breakfast still appeared to be eggs:
Alas, we received the most disgusting sandwiches I have seen on an airplane. Seriously, Lufthansa? Seriously?
The sandwich smelled so bad (the cheap bread, the cheap cheese, the cheap egg salad) I did not even take a bite. Neither did my seatmates, or the seatmates across the aisle from me.
Lufthansa should not even waste time with this horrible offering. This is not a breakfast but an insult to passengers, especially considering United serves a full breakfast on a similar routes.
But we’re not done yet.
The flight attendants. Oh, the flight attendants.
I know they were short-staffed, but they were also short-tempered. They were just going through the motions and clearly unhappy. I asked for water with dinner and I was told that there was just coffee and tea available (even though there was water bottles on the cart!).
Lufthansa ran out of of breakfasts (lucky people) and the flight attendants starting arguing with one another in front of passengers over what to do.
It wasn’t even a full flight…
While this was a better flight for me, since I didn’t wind up in a middle seat in the last row, I’d say it was a worse flight for everyone else onboard. Lufthansa service, IFE, and especially catering has taken a dive.
I’m so sad that one of my favorite airlines in the world offers such an inferior product in economy and business class.
This was the nail in the coffin for me. Going forward, it’s first class or nothing on Lufthansa.