I had a very nice flight from Kuala Lumpur to Bali on a brand new Malaysia Airlines A330-900neo business class, a beautiful aircraft with a posh business class cabin.
Malaysia Airlines A330-900neo Business Class – My First Impressions
The only reason I flew to Bali (and why the side trip to Timor-Leste came up) was because I wanted to review the latest addition to the Malaysia Airlines fleet: the A330-900neo. I’ve flown this aircraft on Delta and Virgin Atlantic and quite like it…
I booked my ticket using British Airways Avios at a cost of 22,000 Avios and $38 in taxes (a paid ticket was over 500 USD). After a nice breakfast in the Golden Lounge, I boarded my flight and was so impressed by the sleek cabin design and mood lighting (mood lighting can make any aircraft look sexy).
The cabin has 28 Collins Aerospace Elements seats arranged 1-2-1 in a reverse herringbone pattern with closing doors. There’s wireless charging, storage, and plenty of comfort.
While a flight attendant told me the return leg to Kuala Lumpur was 100% full in both cabins, this flight was lightly-filled, with the business class load factor at under 50%.
In the air, breakfast was served after takeoff, with a choice between:
- Nasi Lemak Chicken Rendang
- Roasted Chicken Thigh with Glass Noodle
- Poha Uppuma with Red Chutney
I had the Nasi Lemak and it was very good (though that “petai” [stink beans] served on the side are incredibly disgusting). Malaysia Airlines does not serve alcohol on domestic or regional flights, but all I wanted was water anyway. Too bad there was no satay on this flight!
Wi-Fi was fast and complimentary for business class passengers. The screen was highly reflective, but had a respectable selection of films and TV shows to choose from.
Service was very warm and attentive and I had a wonderful chat with the purser (just like last time). I’ve never experienced bad service on Malaysia Airlines…
I took a ton of additional pictures and will have more info on the food and beverage selection, amenities, lavatories, IFE, and service in my full review.
In short, this is a far better aircraft than the “flagship” A350-900 in business class.
> Read More: Malaysia Airlines A350-900 Business Class Review
> Read More: Malaysia Airlines First Class: A350 vs. A380
I’m sharing about my whirlwind trip through Asia.
Is the main photo where you are standing up a selfie or did a FA help you take the photo? If a selfie, an explanation on how would be appreciated.
No, FA took that picture.
Actually, I think they do serve alcohol in flights to Bali, you just need to ask for it and they’ll bring it out. And they should not have served petai in international flights, many international travelers can’t accept the taste.
I dont think there are any petai in any menu in MH flight. Same goes with durian. Better check again.
Of course there is – that’s on the right side of the plate. It stunk to high heaven.
Did they serve alcohol, specifically wine? I know Malaysia Airlines had removed it from some regional routes.
He said no alcohol was served, and why.
I missed it.
Malaysia Airlines now serve alcohol on all international flights (even SIN). Just that there isn’t a menu for alcohol on regional flights. You need to request for them on shorter flights (like SIN/SGN/CGK) but they usually have alcohol on the cart on longer flights e.g. to DPS. DPS always had alcohol; MH’s previous policy was no alcohol on <3 hours flights but DPS is just a bit over 3.
Are you certain about this? I didn’t see anyone drinking…
I actually disagree with you. While I find the service and food on MH great, I did find the new seats very cramped. I assume this is due to the narrowness of the A330. Also the seat did not have much storage at all. For a overnight flight it was annoying. I actually prefer their older seats for a overnight flight. For a day flight it is ok but not my favourite. I do love their satay and I enjoy their safety video.
Malaysia Airlines offer free unlimited WiFi to all passengers. No seat number or FFP required for access, just a simple registration.
On the A330-900neo.
Totally agree with Ben
No storage for anything bigger than a phone
Seat does not line up with tv or a sleeping position both are offset in different directions
Alcohol including champagne os served on the KUL-DPS route
Wasn’t on the menu or mentioned…printed menu showed soft drinks only.
This is SO CHEAP —
“Malaysia Airlines does not serve alcohol on domestic or regional flights, but all I wanted was water anyway. Too bad there was no satay on this flight!”
There’s a lot of political and social discourse going on in Malaysia as to if MH should serve alcohol at all. I’d say that not serving in on domestic and regional isn’t an attempt at a half way measure.
Alcohol IS SERVED on DPS. As it is with HKG and HAN. But sometimes they don’t wheel out the cart. Ask and you will receive. They have also recently re-instated white and red wines on BKK, DAC etc. Beers have always been available on regional runs. On the DPS run from KL, champagnes, malt whiskies, cognac, gin etc. Please…facts are good.
I’ve flown these NEOs a few times…..dreadful storage in J, The power sockets on row 1 seats are unreachable and you have to get on your knees to find it. The aisle is much narrower than the 333 and 359 and they have removed individual aircon vents to save money. On a overnight flight with the door shut, it’s claustrophobic and warm. The reviews are better for the Neo product in Y….go figure.
Oof… He’s given us quite the gun with those arms! Good Lord.