United Airlines’ warning to employees is plain and simple: be nice to others, especially on social media, or you may lose your job. But during a period of heightened awareness on issues of race, how should one avoid “racially...
Catering Changes At British Airways

British Airways has unveiled catering changes in all classes it views as an interim solution to promote social distancing onboard. First Class will see the most dramatic cutbacks, though mostly in presentation. Importantly, all food served will be served...
The Evening Cocktail: My Favorite Memory Of Balkans Trip

As a bookend to my Balkans trip report, I want to reflect upon two joys of travel: journeying with a loved one and an evening cocktail. What made the Balkans trip so fun was not just the new countries...
Dear British Airways, Can I Buy This Lamp In The Concorde Room?

British Airways is selling artwork from its lounges in London to raise money. Who knew that BA had millions of dollars hanging on its walls? In a bid to raise cash, British Airways is preparing to sell artwork from...
United Airlines Operates First-Ever UPR Flight Over Russia

United Airlines operated the first-ever user preferred route (UPR) over Russia, a breakthrough in diplomatic relations and an important step in reducing fuel burn on transpacific flights. For years, the United Airlines and Russia have been working toward an...
Alaska Airlines Prepares To Terminate Up To 3,000 Jobs

Alaska Airlines plans to cut as many as 3,000 workers from its workforce of 23,000 unless consumers return to the skies much more quickly than forecast. Speaking to The Seattle Times, Alaska Air Group President Ben Minicucci blamed COVID-19...
United Airlines Now Requires Health Self-Assessment During Flight Check-In

United Airlines is the first major U.S. airline to require all passengers to complete a health self-assessment during their check-in process. But is this anything more than another example of hygiene theatre? Health Self-Assessment Now Part of United Check-In...
How Nations Protect Their Airlines

Have you noticed something the pandemic has only highlighted more clearly? Countries have and countries will continue to protect their large airlines. We saw a number of airlines fail in 2019 including: Adria Aigle Azur Avianca Brasil Flybmi Germania...
“Personal Protection Window” Debuted As Latest Flight Safety Measure

A UK company has introduced a new “personal protection window” it claims will help mitigate safety-related fears about filling airplane middle seats. The new “personal protection window” isn’t all that revolutionary, but does create an extra layer of protection...
Will Bratislava Be A New Mecca For Cheap Airfare?

Bratislava, Slovakia is less than an hour by car and only about an hour by train from Vienna. With new taxes and a minimum airline ticket prices coming to Austria, will Bratislava soon be an even greater Mecca for...
Happy 25th Birthday Boeing 777! Read This Inaugural Trip Report

This week marks the 25th anniversary of the first commercial Boeing 777 flight, a United flight from London Heathrow to Washington Dulles and from domestically Denver to Chicago. The last quarter century has been quite a ride for the...
Hot Deal: Fly JetBlue’s Fabulous Lie-Flat Mint Product For $311 Across USA

If you’ve never had the chance to experience JetBlue Mint class, now is your chance at a very attractive price. I’ve never experienced a finer domestic product in the USA than Jet Blue Mint. This JetBlue Mint deal is...
The Real Reason United Airlines Is Limiting Standby Travel For Employees

United Airlines is currently limiting employee standby travel. Employees were told this was done to encourage social distancing onboard. The reality? Yes, but the limits are not about customer safety, only about customer comfort. A recent town hall meeting...
Wow: Austria Seeks To Regulate Away Budget Carriers To Protect Austrian Airlines

Austria and Austrian Airlines are close to finalizing a deal on state aid. Austrian will come away a big winner while budget carriers and consumers will suffer. In fact, the practical consequence of the Austrian Airlines aid package may...
Union Vows To Fight United’s Flight Attendant Base Closures

The Association of Flight Attendants (AFA) believes that United Airlines violated its contract in announcing three flight attendant base closures. Of course a flight attendant union opposing the closing of bases is hardly newsworthy. But the AFA contends 1.)...
Lufthansa Shows Us The Way Forward With Onboard Service

Lufthansa has chosen not to engage in hygiene theatre on longhaul flights and for that I think it deserves great praise. Don’t expect many changes to Lufthansa’s onboard service model. Lufthansa’s New Onboard Service Won’t Change (Much) Lufthansa is...
United Airlines Comes Full Circle On Refund Policy

Don’t expect me to praise United Airlines for what it should have done from the very start, but I am happy to see that its has come full circle concerning refunds for schedule changes and cancelled flights. United Refund...
British Airways Seeks Vengeance Against Pilots

Oh British Airways, you sure do know how to attract attention for all the wrong reasons. British Airways is now telling pilots that it will fire them all if they cannot quickly reach a new wage reduction agreement. 1,255....
British Airways, EasyJet, Ryanair Threaten To Sue UK Government Over Quarantine Rules

The three largest airlines in the United Kingdom have initiated a legal proceeding against the UK government for what they call an indefensible new quarantine policy that began earlier today. The UK Home Office has announced a new 14-day...
A Reader’s Ill-Advised Trip to COVID-19 Ravaged Europe

We love our readers and one of them, despite reaching out in advance of his trip and being advised not to proceed, chose to fly anyway. Here was his experience with COVID-19 ravaged Europe. If you are considering booking travel or signing...