Delta CEO Ed Basitan does not agree with United CEO Oscar Munoz’s assessment of how passengers feel by the time they step onto a plane. Last month, Munoz told ABC News that by the time passengers stepped onto any...
Ethiopian Airlines Blasts FAA For Protecting Boeing, May Never Fly 737 Again
Ethiopian Airlines is disputing statements from a Federal Aviation Administration official this week, alleging that the FAA is trying to divert blame from Boeing. Ethiopian’s CEO also suggested that his airline is in no rush to resume flying the...
The Top 10 “Undertouristed” Countries
France. Italy. Spain. We certainly know which countries are affected by overtourism. But what about “undertouristed” countries? Where can you go if you want to escape the crowds? Or is that premise totally wrong? Seeeking to answer that question,...
New Machu Picchu Airport Sparks Outrage
A new airport under construction in Peru has drawn international outrage, with charges that it will lead to the destruction of Machu Picchu, a UNESCO World Heritage Site. Cusco has outgrown Astete International Airport (CUZ). Its single runway cannot...
Why I Question The Logic Of DOT Tokyo Haneda Slot Awards
I’m eating a little humble pie today…or at least humble mochi. My aviation predictions tend to be accurate, but not on the recent slot awards for Haneda Airport in Tokyo. Still, I question the logic of the DOT. Late...
As Air Service To Venezuela Halts, Syria Sees New Flights
Venezuela and Syria are a juxtaposition of two troubled lands. One is descending into civil war while the other is emerging from it. That’s demonstrated in commercial air service schedules. Earlier this week, the Trump Administration suspended all flights...
Doug Parker Explains Why AA Hates Air Italy
American Airlines CEO Doug Parker sat down with Business Insider to discuss why Air Italy is viewed as such a threat. First, let me say that I am so tired of rehashing this issue over and over. But as...
Emirates Warns Flight Attendants: Don’t Ignore Call Button!
Flight attendants on Emirates have been ordered to stop ignoring passengers when they engage the call button. Unlike its U.S. counterparts, Emirates welcomes the uses of the flight attendant call button for both service requests and emergencies. When you...
British Airways Sells “Afternoon Tea” But Doesn’t Include Tea!
Irony of ironies, British Airways’ “afternoon tea” available for purchase in economy class does not include tea! British Airways has a new summer buy-on-board menu. Included in that menu is “afternoon tea” with the following description: AFTERNOON TEA Enjoy...
Delta CEO “Encourages” Boeing CEO
In a wide-ranging interview with Marketplace, Ed Bastian talked about Delta’s future relationship with Boeing. First, let me give a plug for the full interview. When I turned on my car yesterday, I heard Ed Bastian’s voice…he was being...
Review: SWISS Senator Lounge Zurich (A Gates)
The SWISS Senator Lounge in the A Gates (Schengen) area of Zurich is a great lounge to dine or relax in before your flight. I arrived at ZRH 30 minutes earlier than I normally would in order to try...
Learn From The Pros How To Travel Like A Pro
Frequent Traveler University is coming to Chicago the first weekend in June. Through midnight PT on Friday, you can save $30 on the price of admission. Both Kyle and I will be speaking on behalf of Live and Let’s...
Southwest Passenger Kicked Off For Making Vodka Joke
This is a really sad story and shows that even customer-friendly Southwest Airlines has power-tripping flight attendants. After a three-hour mechanical delay, a man was ejected after jokingly asking a flight attendant if the water being handed out was...
Review: British Airways A319 Business Class Basel To London
Afternoon tea on British Airways in Club Europe is always a treat. This is part of my India – Maldives trip report. You can read the intro here. Note, this is a bit of a “vintage” trip report from...
Is EL AL Spreading Rumors Of Air India’s Collapse?
Air India has a message it wants to make loud and clear: we are not on the verge of collapse. But if you’ve been reading newspapers lately in Israel, you may have been told otherwise. In an interesting story...
Fascinating: How Aerial Plane Shots Are Captured
Have you ever wondered how promotional photos and video of aircraft in-flight are made? Are they even real or produced by a computer? United Airlines not only took new in-air video and photos of its newly-revealed livery; it also...
Big Problems Booking Lufthansa First Class Awards With United Airlines
15 May 2019 UPDATE: United has resolved this issue. The United Airlines award search tool is currently broken when it comes to first class awards on Lufthansa. At the moment, there is not a fix for it. See below...
Introduction: India And Maldives In Etihad First Class
Welcome to my next trip report, this one a classic. I’m going back in time to 2016 to publish a report that I have never published before. If you’re a regular reader, you know that over the last year...
Law & Order: American Airlines Edition
In what appears to be a fit-for-TV storyline, an American Airlines pilot was arrested in Kentucky and indicted for the murder of three people. When passengers saw Christian Richard Martin, a pilot for PSA Airlines, a wholly-owned subsidiary of...
United Airlines May Acquire Avianca
Avianca finds itself in a vulnerable position thanks to a recent default by its controlling shareholder. The default gives United Airlines a chance to take majority control of the growing Colombian carrier. Avianca is majority controlled by BRW Aviation, a...
