Stretched thin at the U.S. Southern Border, the Department of Homeland Security has shuttered the Global Entry Enrollment Center at Los Angeles International Airport. Located in the Tom Bradley International Terminal, the enrollment center offered in-person security interviews, a...
Hilarious: Air Asia Taunts Garuda Indonesia With New Onboard Photo Competition
While Garuda Indonesia and Lion Air banned onboard photography, Air Asia encouraged it via an onboard photo competition. I love it when Air Asia trolls Garuda Indonesia! In fairness (and credit) to Garuda Indonesia, it has since backed down...
CEO Doug Parker Should Fix American Airlines, Not the Market
Following yet another co-operative op-ed, CEO Doug Parker of American Airlines had time to meet with President Trump this week to discuss Middle East airlines infringing on competition. He should fix his own airline first, not the competitive market....
Disney Airline Coming, Best or Worst Idea?
***Disney has since denied any plans to start an airline, however, I am keeping this post active because the ideas explored (should they start an airline) remain valid if they were to start an airline. In the introduction, I...
Health Care Traveling Challenges Despite Insurance
Though I have full health care coverage, I had an issue while away from home and I experienced a little glimpse of the nightmare that health care can be while traveling. If you are considering booking travel or signing up for a...
First Impressions: Royal Jordanian 787-8 Business Class
Greetings from Amman. I’ve flown from Kuala Lumpur to Amman via Bangkok, all on Royal Jordanian. Here’s my first impressions of RJ’s 787-8 in “Crown” business class. First, the B/E Diamond seats are fairly common, available on airlines including...
Review: Etihad A330 Business Class Malé To Abu Dhabi
After a lovely stay at the Park Hyatt Maldives, it was time to head back home. Our first leg would be to Abu Dhabi aboard an A330-200 in business class. As a reminder, I’m in the midst of a...
Shuttle Diplomacy By Qatar Airways Impresses Trump, Roils US Airline CEOs
Qatar Airways CEO Akbar Al Baker can smile today. He won the battle at the White House. President Donald Trump sided with him…and perhaps for reasons having less to do with the issue itself than over ego. A successful...
How An Airline Shamed An Unruly Passenger
One airline made an example out of an unruly passenger it hopes will convince others to behave. In a headline that seems better suited for the Daily Mail or Sun, UK-based Jet2.com announced: Lifetime ban and £85,000 bill for...
Air New Zealand In Trouble Over Misleading Consumers
A prominent New Zealand lawyer has filed a complaint against Air New Zealand for misleading advertising, prompting a swift policy change. Barrister Michael Wigley is not new to the world of airline law. In 2015, he lodged a complaint...
My Fifth Freedom Flight On Royal Jordanian
Hello from Bangkok, where I’m sitting onboard a 787-8 as I prepare to continue my journey to Amman. Royal Jordanian offers a tag flight between Bangkok (BKK) and Kuala Lumpur (KUL) onboard its 787-8 Dreamliner to supplement its service...
Did Delta CEO Chicken Out Of White House Meeting?
A group of CEOs from major airlines in the USA…and one outside the USA, met with President Donald Trump in the White House yesterday to discuss objections over Gulf Carriers and Air Italy. But one vocal opponent was visibly...
As 737 MAX Languishes, United Pushes Boeing For 797
As the future of the 737 MAX remains shrouded in uncertainty, United Airlines is pushing Boeing for further insight on its 797 program. Asked about it during an earnings calls on Wednesday, United Chief Financial Officer Gerry Laderman said:...
Lounge Hopping In KUL
I had a long layover between flights in Kuala Lumpur (KUL) and used the time to sample a trio of lounges. I spent the bulk of my time in the Malaysia Airlines Golden Satellite Business Lounge. My last two...
Lufthansa, Our Guardian Of The Environment And Living Wage…
The magnanimous and altruistic Lufthansa CEO, Carsten Spohr, cares so much about the environment and living wages that he wants to ban cheap flights within Europe. What a saint! I’ve been traveling around the world and put this story...
What Surprised Me Most About The Park Hyatt Maldives
I recently published an extended review of the Park Hyatt Maldives, but want to focus on one aspect of my stay that was most surprising: the food. When I envisioned a private island so far secluded from even Malé...
KLM Offers Advice On Choosing The Best Seat To Survive A Crash
We can all be tone deaf…I certainly fall prey to that from time to time. But someone at KLM really needs a lesson in common sense. KLM maintains regional Twitter accounts, including one in India under @KLMIndia. Yesterday morning,...
First Impressions: SriLankan A321neo Business Class
I unexpectedly had the chance to fly SriLankan A321neo Business Class…which was both a disappointment and a pleasure. It was disappointing because my flight from Colombo to Kuala Lumpur was scheduled to be operated by an A330-300 with reverse...
Rethinking The Unruly Child On My Flight
Upon further reflection, I decided to blur the face of the child who ran wild on my recent flight. Allow me to explain why. Yesterday, I wrote about a poorly-behaved child on my SriLankan flight from Colombo to Kulala...
Amazing: Garuda Indonesia SUES Blogger For Bad Review
Garuda Indonesia just sued a video blogger for posting pictures of his business class menu. This it not a joke. Rius Vernandes is a popular YouTube and Instagram vlogger in Indonesia. Last week, he posted a video of a handwritten...
