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AnalysisNews

Chris Elliott’s Response to My Post on "Mistake" Fares

Matthew Klint Posted onApril 1, 2010December 6, 2016 Leave a Comment

Last week I posted my thoughts about airline mistake fares in response to Scott McCartney’s excellent "Middle Seat" column in the Wall Street Journal on the same subject. Today, Christopher Elliott decided to chime in. While I prefer not...

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NewsUnited Airlines

More Details Emerge About the Diversion to Omaha on United 142

Matthew Klint Posted onMarch 31, 2010 2 Comments

More details have emerged about what exactly happened on my diverted United flight to Omaha: Charges filed Tuesday in federal district court in Nebraska identify the woman as Maria Rita Manzoni. Authorities seek to formally charge her with interfering...

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United Airlines

RIP Fuel Dump

Matthew Klint Posted onMarch 30, 2010 1 Comment

Thanks to the brilliant minds at airfarewatchdog.com, the fuel dump is no more. For those unaware of what a "fuel dump" is, it is removing the fuel surcharge from a fare–often more than $200-300. There were many ways to...

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United Airlines

Full Recount of my Emergency Stop in Omaha on my United Redeye from San Francisco to Dulles

Matthew Klint Posted onMarch 29, 2010December 6, 2016 29 Comments

I reported earlier today that my redeye from SFO to IAD last night, UA142, was diverted to OMA after a passenger went berserk onboard.   I have some nifty video and pictures, but out of respect for UA’s legal...

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United Airlines

My SFO-IAD United Flight Diverted to Omaha due to Unruly Passenger

Matthew Klint Posted onMarch 29, 2010 21 Comments

Currently on the ground at OMA. Details later. 

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United AirlinesUnlimited Domestic Upgrades UDUUpgrades

My First Experience with United’s Unlimited Domestic Upgrade Program

Matthew Klint Posted onMarch 27, 2010December 6, 2016 5 Comments

Yesterday, I flew from PHL-LAX via IAD and MSY. I purchased the ticket a week ago and was on an M-fare (a relatively pricey Economy fare). IAD-MSY-LAX was operated by an A319 with only eight First Class seats, making...

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American AirlinesBritish AirwaysDelta AirlinesMistake FaresNewsUnited Airlines

Bad News For Us: A Discussion on Airline Mistake Fares

Matthew Klint Posted onMarch 25, 2010 5 Comments

Nicholas Kralev’s mistake fare column was superior because it featured yours truly, but Scott McCartney’s latest column on mistake fares is well done. I particularly liked this: UAL Corp.’s United Airlines, Continental Airlines Inc., Southwest Airlines Co., JetBlue AirwaysCorp. and Singapore Airlines all say their policy is...

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American AirlinesDelta AirlinesNewsUnited Airlines

Delta to Introduce Shuttle Service Between New York (LGA) and Chicago (ORD)

Matthew Klint Posted onMarch 24, 2010 Leave a Comment

Delta announced plans to begin shuttle service this June between LaGuardia and O’Hare. Highlights: 11 r/ts daily (on the hour) Flights will depart from LGA’s Marine Air Terminal Flights will be operated by Compass Air, using two-cabin ERJ-175s (12...

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News

No More Hidden Airline Fees?

Matthew Klint Posted onMarch 24, 2010 Leave a Comment

Speaking of airlines lobbying Congress, I doubt the airlines are happy about this news: Hate those hidden airline fees? A provision was added to the Federal Aviation Administration reauthorization bill, passed by the Senate earlier this week, that would require airlines...

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Frankfurt FRALufthansa

Spanair Lounge + Madrid to Copenhagen via Frankfurt on Lufthansa

Matthew Klint Posted onMarch 24, 2010December 6, 2016 2 Comments

Day 0: Introduction: Perfecting My Trip to Europe Using United Miles Day 1: LAX-YVR on Air Canada, Vancouver, and YVR-LHR on Air Canada Day 2: BD Number One Lounge at Heathrow and London to Lisbon on TAP Portugal Day...

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NewsUnited Airlines

United Spent $600K in 4Q Government Lobbying

Matthew Klint Posted onMarch 23, 2010 Leave a Comment

The AP reports that United spent $600,000 lobbying government officials in the Fourth Quarter of 2009. Among United’s concerns: 1. DOT Tarmac Delay Guidelines United’s lobbying disclosure report doesn’t say which side it took on the legislation, but most airlines...

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United AirlinesUnlimited Domestic Upgrades UDUUpgrades

Initial Observations on United’s New Unlimited Domestic Upgrade Program

Matthew Klint Posted onMarch 22, 2010 8 Comments

I won’t get to witness UA’s new UDU program first-hand until Friday (my upgrades are waitlisted, BTW), but my brother traveled from FRA-IAD-LAX on United yesterday. He is a Premier and was traveling on an H-fare–an upper-end Economy ticket....

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AnalysisNewsTipsUnited Airlines

The Authoritative Post on Airline Fees

Matthew Klint Posted onMarch 22, 2010 Leave a Comment

Although he wrote it in January, the Philadelphia Inquirer just published a column our friend Christopher Elliott did on airline fees in this week’s Sunday travel section. Some of his analysis is spot-on, much of it is…not. First, what makes...

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American AirlinesDelta AirlinesNewsUnited Airlinesvirgin america

Virgin America to Expand Service to Orlando and Toronto from West Coast

Matthew Klint Posted onMarch 21, 2010 Leave a Comment

Good news for LAX and SFO-based flyers. With Virgin America entering the MCO and YYZ market, you may soon see some great deals to those destinations. MCO fares are usually reasonable, but YYZ fares are often over $500 r/t from...

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Hyatt

Take Advantage of Hyatt’s "Welcome Back" Promotion

Matthew Klint Posted onMarch 20, 2010 Leave a Comment

Lucky sums up Hyatt’s latest promotion very nicely: Add it all up and I’m looking at one free night at any Hyatt hotel in the world and 6,000 points for every $160 in stays. One free night at a...

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Hilton HHonorsHotelsLufthansaTrip Reports

Escape to the Madrid Airport Hilton

Matthew Klint Posted onMarch 20, 2010December 6, 2016 Leave a Comment

Day 0: Introduction: Perfecting My Trip to Europe Using United Miles Day 1: LAX-YVR on Air Canada, Vancouver, and YVR-LHR on Air Canada Day 2: BD Number One Lounge at Heathrow and London to Lisbon on TAP Portugal Day...

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Trip Reports

City Tour of Madrid on Foot

Matthew Klint Posted onMarch 18, 2010December 6, 2016 3 Comments

Day 0: Introduction: Perfecting My Trip to Europe Using United Miles Day 1: LAX-YVR on Air Canada, Vancouver, and YVR-LHR on Air Canada Day 2: BD Number One Lounge at Heathrow and London to Lisbon on TAP Portugal Day...

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British AirwaysDelta AirlinesLondon

Sun Country Airlines to start Seasonal Transatlantic Service to London Stansted

Matthew Klint Posted onMarch 17, 2010 Leave a Comment

Sun Country Airlines will begin seasonal once-weekly service from Minneapolis to London Stansted on June 11. The flights will be operated by a two-class 737-800 and require a stop in Gander, Canada for refueling. Arriving in Standsted will allow...

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News

Plane Strikes and Kills Jogger in South Carolina

Matthew Klint Posted onMarch 17, 2010 Leave a Comment

My brother always laughs at me for jogging, saying I’m wasting my time and burning out my knees. Now he has another argument against jogging: you might get hit by an airplane: HILTON HEAD ISLAND, S.C. – Robert Gary...

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Alaska AirlinesAmerican AirlinesContinental AirlinesDelta AirlinesNewsUnited Airlines

Paperless Boarding Passes now Available on United Airlines

Matthew Klint Posted onMarch 16, 2010 Leave a Comment

In a shocking move for UA’s crack IT department, you can now use your web-enabled mobile phone to check in for your flight and obtain a boarding pass. You can also check schedules, flight status, and flight availability on...

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