It may be my first and only trip on Alitalia, but I’m ecstatic it will be from Rome to Los Angeles instead of Rome to Mexico City. Who would have thought that Alitalia would open up an award seat...
A 20-Minute Flight from Amman to Tel Aviv on Royal Jordanian
I recently flew from Amman to Tel Aviv on Royal Jordanian, a 69-mile flight. Is business class worthwhile on such a short hop? The uniqueness of such a flight did not go unnoticed: Jordan is one of two Arab...
Review: Uzbekistan Airways Business Lounge Tashkent (TAS)
While not Lufthansa’s First Class Terminal in Frankfurt, the CIP Hall at Tashkent Airport offers an impressive lounge service for premium class passengers and those willing to pay for it. This service is free for business class passengers on...
Five Things You Cannot Miss in Tashkent, Uzbekistan
Tashkent is a fascinating city in the heart of Asia. It was the fourth most populous city in the Soviet Union and a hub of research and learning. But the ancient Silk Road city has an oddly modern look....
Aerolineas Argentinas Club Condor Class: To Call A Spade A Spade
Warning: this post is facetious. By the time you read this I’ll be onboard my Aerolineas Argentinas flight in Club Condor (business) class. I’m absolutely excited to try this airline, especially after reading the description of business class on...
Airline Call Center Agents Mobilize to Keep Jobs in the USA
I spent 90 minutes on the phone with United’s overseas call center in the Philippines yesterday…to make an award ticket change that should have taken two minutes. It underscores the importance of airline call center agents joining forces in...
Tashkent Metro: A Soviet Relic
One of my favorite activities when visiting a large city in the former Soviet Union is checking out the Metro system. The well-preserved Metro system in Tashkent, Uzbekistan did not disappoint. I have visited Soviet Metro systems around the...
I Made My Connection in Cancun…in 12 Minutes
I appreciate that many of you chimed in with helpful advice in my recent post on making a short connection in Cancun. After weighing the risks of a tight connection versus the ease of a non-stop flight and spending...
The Surprisingly Efficient High Speed Train System in Uzbekistan
Ben and I spent a day in historic Samarkand, located 344km (214 miles) from Tashkent. We used Uzbekstian’s high speed Afrosiyob train to reach there, a 2hr journey that could not have been smoother. I outlined the headache of buying...
Smart or Stupid? KLM 747 Lands in Hong Kong in Midst of Typhoon
Early yesterday morning a KLM 747-400 touched down at Hong Kong International Airport in the midst of a fierce typhoon. It would turn out to be the only plane that landed during the storm. Typhoon Hato tore through Hong Kong...
Great Deal: Upgrade Your Turkish Airlines Flight for 7,500 Miles
Turkish Airlines has a great business class product on most flights within Europe. Unlike most European carriers, you can expect a “real” business class seat on all flights as well as good service and a tasty hot meal. Through...
“Old, Fat and Ugly” Aeroflot FAs Sue Airline for Discrimination
A pair of Aeroflot FAs who proudly call themselves “old, fat and ugly” are suing their employer for discrimination, claiming they were sidelined by a new effort to use younger, prettier, slimmer FAs. Aeroflot defends its actions on safety grounds....
Review: Hyatt Regency Tashkent (Suite)
Tashkent has a (relatively) new Hyatt Regency that opened in 2016, now the city’s finest hotel. I was impressed by the property overall and appreciated the great value. The paid rate was $235, but since the hotel is a...
Next Trip: Aerolineas Argentinas, Air Europa, and Alitalia!
Some trips I book months in advance, some trips I book the day before. This is one of those trips that I have been looking forward to for months. While it may not be reasonably possible to review every...
Watch the Five-Part Star Alliance Miniseries
Star Alliance is celebrating its 20th anniversary this year. To commemorate this emerald occasion, it created a five-part miniseries to showcase unique culture from the countries of its five founding members. The miniseries stars travel writer Robert Reid, who travels...
Review: Uzbekistan Airways 787 Business Class New York to Tashkent
Uzbekistan Airways began flying non-stop (once per week) on its new 787-8 Dreamliner between New York JFK and Tashkent earlier this summer. What is the seat, food and service like onboard in business class? Here’s my spoiler: I flew...
Introduction: A Trip to -Stans with One Mile at a Time
Few things excite me more than visiting a new country and this trip would introduce me to two new exotic nations: Uzbekistan and Tajikistan. For years, I’ve toyed with booking a trip on Uzbekistan Airways, which until this summer...
Leadership Shakeup At Hilton Honors Program
I previously interviewed Aaron Glick, at the time he was VP for Hilton Honors. I received word that he is moving on to another position at a different company on the west coast outside of the industry. If you are...
Stupid Connection? 1hr45min in Cancun with Terminal Change
I’m embarking on a new trip this week, this one just for three days to review three new airline products. The trip itself will start in Cancun and I’m reaching out to anyone who has transited in Cancun before...
United’s Secret New Invite-Only Restaurant at Newark Airport
United may not have a Polaris Lounge yet at Newark’s Liberty International Airport, but it now has an invitation-only restaurant called Classified. Do you have access? I don’t. You can input your MileagePlus number and last name at the...
