Since American Airlines is still my secondary airline and I’ve never once asked for compensation, I’d love your help in determining how best to constructively approach AA and what kind of compensation to ask for after issues on my...
United Airlines Will Introduce New Dishware In Premium Cabins
United Airlines will launch new dishware in its premium cabins starting in May, first on longhaul flights and later on domestic flights. This story has been updated with new photos and a more specific timeline. United Airlines Will Update...
Spirit Airlines Reports Bleak 2024 Financial Results
As Spirit Airlines emerges from bankruptcy protection, it reported its 2024 financial results this week and the numbers are bleak, suggesting a near-insurmountable hole the budget carrier must quickly climb out of. Can the carrier find a way forward?...
Another Dubious Flagship Business Class Flight On American Airlines…
For the fourth flight in a row, my transcontinental journey in American Airlines “Flagship Business Class” on the Airbus A321T was disappointing, leaving me wondering why AA is willing to tolerate such mediocrity. American Airlines Flagship Business Class Round...
Lovely: “Service Dog” Stands On Furniture Eating Lounge Food In American Airlines Admirals Club
A mangnamamous “service dog” was so exhausted from his laborious role as caretaker and guardian that he had to rest on a couch and eat food or drink intended for human beings in an American Airlines Admirals Club. Someone give...
United Airlines Devalues Million Miler Companion Benefit
Starting in 2027, United Airlines will devalue the companion benefit for its Million Miler flyers. Rather than inherit your status, your desingated compainion will receive status comensaute with the Million Mile threshold. Devluation: United Airlines Makes Million Miler Companion...
Solid: Finnair A330 Transatlantic Business Class (HEL-JFK)
After missing my connection from Helsinki (HEL) to Los Angeles (LAX), I was rebooked home via New York (JFK). That gave me a chance to experience Finnair’s transatlantic A330 product instead of the A350. Finnair A330 Business Class HEL-JFK...
United Airlines Shares Where People Are Flocking To For Spring Break
United Airlines is expecting its busiest spring break ever, with more than 24 million passengers expected to fly on the carrier between March 10 and April 27, 2025. Spring Break Bonanza For United Airlines, With Record Traffic Expected in...
Nice: SWISS Upgrades Longhaul Economy Class Experience
SWISS is updating its soft product in longhaul premium economy and economy class, a genuine upgrade that will make for a better onboard experience, especially in the rear of the aircraft. SWISS Upgrades Economy Class + Premium Economy Soft...
Southwest Airlines Introduces Basic Economy Fares…By Another Name
Without notice, Southwest Airlines massively devalued earnings on its most reasonable Wanna Get Away fares, effectively introducing basic economy fares by another name. Southwest Airlines Guts Earnings On Wanna Get Away Fares The value proposition of Rapid Rewards, the...
Why Does Marriott Allow Its Hotels To Engage In Fraud (By Denying Breakfast Benefits)?
As far as I can see, Marriott properties that deny breakfast benefits are engaging in fraud…the short of bait-and-switch that should be intolerable to the Marriott brand. Dear Marriott, Denying Breakfast Benefits Is Engaging In Fraud The premise of...
My Dilemma In Helsinki
Yesterday I shared how my late-arriving Finnair flight from Amsterdam doomed my connecting flight to Los Angeles, handing me a dilemma in Helsinki. I decided to take a pragmatic approach to rebooking. Flight Rebooking Dilemma in Helsinki: Get Home...
Crazy Florida Couple Arrested For Trying To Force Their Way Onto American Airlines Flight
A Florida couple was arrested for trying to force their way onboard an American Airlines flight after showing up late to board and then using hot coffee as a weapon to repel gate agents from stopping them. No, the...
Ugh…I Misconnected In Helsinki
As I hinted in my earlier Finnair A350 post, our late start from Amsterdam doomed my connection to Los Angeles, though it did not have to end this way… Missed Connection In Helsinki On Finnair The pilots blamed the...
First Impressions: Finnair A350 Business Class
From Amsterdam to Helsinki I flew on a Finnair A350-900 in business class, my first time flying the Finnair A350 since the premium cabin was retrofitted with new seats….that don’t actually recline. Finnair A350 Business Class – My First...
Crazy: American Airlines Gate Agent Threatens To Eject Family Because Father Tried To Carry His Daughter’s Bag
A young family shares a very sad story that occurred on American Airlines and cries out for immediate correction: a gate agent who made up a ridiculous rule requiring carry-on items and then threatened to deny the family boarding...
Denied Access To Oneworld Lounge In Amsterdam…
A learning moment, perhaps? For the lounge agent and maybe for me too? I was denied access…at least initially…to the oneworld lounge in Amsterdam despite holding a boarding pass for a oneworld carrier (Finnair) in business class. I Was...
“Take Me To Jail!” Spirit Airlines Passenger Attacks Gate Agents And Police Officers In Florida After She Was Denied Boarding
Wild video showcases an out-of-control woman attacking gate agents and police officers in Orlando, Florida after being denied boarding on a Spirit Airlines flight. Out-Of-Control Passenger Attacks Gate Agent + Police After Spirit Airlines Denied Boarding In Orlando A...
14 Hours In Cathay Pacific A350-1000 Business Class…
After a lovely time lounge hopping in Hong Kong, I stepped onboard my 14 hour, 15 minute flight from Hong Kong to Amsterdam on Cathay Pacific in business class, operated by an Airbus A350-1000. Here are my first impressions...
My Very Odd Seat On JetBlue
To end my trip to Copenhagen and Brussels, I flew from New York to Los Angeles on JetBlue. I’m not going to review the flight beyond remarking on the very unique seat I ended up with. My Unique A321...
