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Home » Southwest Airlines » Southwest Airlines Employee Hospitalized After Passenger Strikes Her With Closed Fist On Head
Southwest Airlines

Southwest Airlines Employee Hospitalized After Passenger Strikes Her With Closed Fist On Head

Matthew Klint Posted onNovember 15, 2021November 14, 2023 37 Comments

a woman with red hair

An irate passenger got into an argument with a Southwest Airlines flight attendant then struck a member of ground staff on the head. That sent the employee to the hospital and the passenger to jail in another incident of violence at Southwest.

Passenger Strikes Southwest Airlines Employee At Dallas Love Field

32-year-old Arielle Jean Jackson was traveling from Dallas Love (DAL) to New York LaGuardia (LGA) on Saturday. After boarding her flight, she proceeded to the back of the plane. An argument broke out between her and a flight attendant: it is not clear whether the argument was related to mask or what prompted it.

The flight attendant then asked Jackson to leave the plane. Ground staff were brought on to assist. After gathering her belongings, Jackson got into another verbal argument with a ground staff employees and struck her on the head with a closed fist.

The impact was so severe the employee was hospitalized. Dallas Police arrested Jackson and charged her with aggravated assault. She is being held in jail on a $10,000 bond. She faces over $50,000 in fines plus up to four years in jail for her conduct onboard.

Speaking of the injured employee, a Southwest Airlines spokesperson noted:

“Our entire Southwest Family is wishing her a speedy and full recovery as we send our thoughts, prayers, and love to her. Southwest Airlines maintains a zero-tolerance policy regarding any type of harassment or assault and fully supports our Employee as we cooperate with local authorities regarding this unacceptable incident.”

What do we make of this incident? Why do so many incidents seem to happen on Southwest Airlines? I’m not going to speculate about what the flight attendant may or may not have said that triggered the passenger, because the physical aggression is not acceptable under any circumstance.

CONCLUSION

Another day, another horrific incident on Southwest Airlines. Whatever occurred onboard, the passenger now faces a very different life ahead due to her poor choices.

image: Dallas Police Department

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Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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37 Comments

  1. Acura Reply
    November 15, 2021 at 12:00 pm

    Any idea when the mask mandate might end? 2055? 2095? 3015?

    • Santastico Reply
      November 15, 2021 at 12:01 pm

      Never. Brandon wants that as part of our lives.

      • Dee Reply
        November 15, 2021 at 6:18 pm

        Sounds like never but wish it would go away ASAP. Not soon enough.

    • Vicente Reply
      November 15, 2021 at 1:23 pm

      There is nothing in this case to indicate it was about masks. Those who can’t stand wearing a piece of cloth for a few hours, are so fixated they will try to make it about that.

      Perhaps Santastico and Acura would enjoy it if I sit next to you on a flight and PHBBBTHT all over you faces? No? Maybe there is something to mask requirements, besides flushing out the most uncivil and uncooperative elements of our society.

      • Santastico Reply
        November 15, 2021 at 1:36 pm

        @Vicente: Dear brainwahed!! I am fully vaccinated so is my entire family. We will have an international travel coming up that from the time we enter our first airport to the time we leave the last one will be 19 hours wearing this piece of cloth that you described on our faces. This piece of cloth that is never an N95 mask does nothing to contain a virus. Or do you think a piece of cloth sold on Etsy has that power? Also, for anyone to enter the plane, they have to provide a PCR negative test for Covid. Thus, the entire plane will be Covid free as per Brandon’s standards. So yes, I have an issue in wearing a piece of cloth on my face for 19 hours. Let’s Go Brandon!!!

        • Dan Reply
          November 15, 2021 at 1:53 pm

          It’s been 2 years and you still don’t get it. This isn’t about preventing you from getting the virus, this is about limiting the spread of aerosolized virus particles that you might be unknowingly spreading.

          Jesus, man. Read something that wasn’t forwarded from facebook or reddit for once.

          • Santastico
            November 15, 2021 at 1:59 pm

            It’s been 2 years and you still don’t get it. There is a vaccine out there. I got it. If people don’t want to get it, it is THEIR problem, not mine. If I spread aerosolized virus particles it is for unvaccinated people to be concerned and not me. BTW, did you miss the part that the entire plane has to show to be Covid free to be able to board? So, what aerosolized virus particles will be spread? Wake up!!! Brandon asked me to take the vaccine. I did. So leave me alone!!! You have no idea how many people I heard saying they won’t get the vaccine or give the vaccine to their kids because NOTHING changes. They still need to wear masks. They still need to social distance so they see no reason to get the vaccine. Stupid? Ys. But more stupid is a Government that punishes the ones that follow their directions to protect the ones that didn’t.

          • Dan
            November 15, 2021 at 2:33 pm

            The vaccine is not perfect and fixing this problem is going to require multiple levels of protection. Stop thinking like a five year old and understand this is a complicated situation that will require numerous solutions.

            And if you’re hopping on a contained, pressurized tube with recycled air I don’t think it’s that unreasonable for people to expect you to take additional precautions to prevent the spread of a very contagious disease. Here’s a simple concept: if you want to live in a civilized society, sometimes you have to follow rules that are meant for the common good and aren’t exclusively for your benefit. Crazy idea, I know.

          • Santastico
            November 15, 2021 at 2:41 pm

            Yes, brainwashing is another consequence of this pandemic.

          • Acura
            November 15, 2021 at 3:29 pm

            Yes, Santastico. More brains have been washed than hands. The biggest cult KNOWN TO MAN – EVER.

            https://i.postimg.cc/DyF8v0KZ/unnamed-2.jpg

          • Acura
            November 15, 2021 at 3:32 pm

            Should be able to enlarge this one more: https://disturbeddeputy.files.wordpress.com/2021/04/image-2.png

          • Acura
            November 15, 2021 at 3:33 pm

            or not, at least when on Chrome on macOS on iMac… smh. Matthew, please, for the love of God would you please consider upgrading the comment system? 🙂

          • cargocult
            November 15, 2021 at 8:54 pm

            The only two RCTs studying mask effectiveness against COVID-19 show that they don’t do much at all. See below for links. Airplanes are already “safe spaces.” I was exposed to the UK variant on a BA flight earlier this year. I tested negative. Show me a superspreader event besides that alleged one on a Vietnam Airlines flight.

          • Derek
            November 16, 2021 at 2:31 pm

            On a flight where everyone is confirmed to be virus free, how is one spreading the virus by not wearing a mask?

        • Concerned4US Reply
          November 15, 2021 at 6:23 pm

          Your defense of not wearing a mask because the whole plane will be tested is only accurate in your (international travel) scenario. Domestic flights aren’t subject to pre testing. So the vast majority of travelers are still at a greater risk. And even more concerning is your assumption that the vaccine is a cure-all. I’m sure you’ve heard that breakthrough cases are happening. Wearing a mask helps, period. I don’t like wearing one either, but in certain places it’s more important. And there are plenty of studies before and since Covid that prove masks help stop TRANSMISSION of airborne diseases, mainly because it stops the germs from being ejected far from the infected person, not because they are filtering (even though they do) what someone breathes in.

          I would like to see everyone vaccinated and mask free, but as long as wevgo without mandatory vaccination, other preventative measures need to be in place.

      • Acura Reply
        November 15, 2021 at 3:21 pm

        When you put it like that, I can understand your point. Perhaps they make most sense on planes only. However, it should be a choice.

        PERIOD.

      • Acura Reply
        November 15, 2021 at 3:45 pm

        And as far as “”There is nothing in this case to indicate it was about masks. Those who can’t stand wearing a piece of cloth for a few hours, are so fixated they will try to make it about that.”

        Of course there is, FFS. People can’t smile.

        Where is the humanity? All human interactions are diminished.

        Everyone is distracted about their face diaper falling off instead of being human together. Everyone in their ego instead of in their spirit.

        Communists love that.

        Y’all are freaking crazy AF about masks. It’s truly unbelievable when you think about it.

        The issues they causes for childhood development alone are insane.

        China loves that.

        • Concerned4US Reply
          November 15, 2021 at 6:10 pm

          Actually China has stricter rules than the US, so if it causes development issues with children (haven’t seen that evidence myself) and China is doing it, why would they love that? Neither of your arguments make any sense. Grammatically or logically.

          • Acura
            November 15, 2021 at 8:13 pm

            Study communism, the bolshevik revolution, and how to destabilize a country from within, and get back to me.

    • Dan Reply
      November 15, 2021 at 1:51 pm

      It probably would’ve ended a year ago if people weren’t being such idiots about the vaccine. But whatever.

      • Acura Reply
        November 15, 2021 at 3:14 pm

        or it would have ended a year ago if you didn’t believe the propaganda that you are fed second by second, minute by minute, from Big Media, Big Tech, and Big Pharma. perhaps you and many others are blinded due to Big Agriculture aka Big Chemical. once you understand the lockstep, you hold the key. Knowledge is power. Unity is strength. Attitude is everything.

      • cargocult Reply
        November 15, 2021 at 8:50 pm

        You mean the vaccines that the media said were wishful thinking and that Joe and Kamala said they wouldn’t trust?

  2. Batchcaloupe Reply
    November 15, 2021 at 2:31 pm

    Too bad she didn’t commit this act of savagery in New York. Werner Wilhelms crew would have let this cretin walk. Bail?? What’s that?? Think this mamaluke will be able to come up with the 10% cash for her bail??

    At the end of the day, there will be excuses and a defense for this miscreant. I can only imagine what it might be……..

  3. Hadassah Ashkenazi Weinreb Reply
    November 15, 2021 at 3:59 pm

    Because Southwest gets the white trash & ghetto garbage too bougie to fly Spirit. Not that you would know, Matthew, with your ultra privileged flight-style. Oh my how you delight in “reporting “ about yr First Class experiences. Bless.

    • Matthew Klint Reply
      November 15, 2021 at 4:11 pm

      But this was Southwest.

  4. Larry Reply
    November 15, 2021 at 5:19 pm

    Oh, goodie! People have opinions about masks and vaccines.

    I love that the comments of a travel blog about a post that may have nothing to do with either of these things has become the go-to place for people with no lives to discuss their opinions on an issue on which exactly zero point zero percent of the population is going to be convinced.

    The funny part is that the comments of many of the boarding area blogs used to be a real strength and great place for those of us who love this hobby and game. Often it was a better place for information and discussion than the posts. Now, they are just a cesspool.

    • Acura Reply
      November 15, 2021 at 5:42 pm

      I understand your point, and do feel bad for Matthew and Kyle. But like it or not masks and vaccines are a part of travel, and more than fair game. Seeing that 99.9% of recent behavior on airlines is mask related, it’s not a stretch to link this behavior with masks.

      As far as the loss of your comfort and enjoyment on this site:

      We know you are really behind and don’t have a clue what’s going on.

      but still: WAKE UP. We’re fighting for YOU, FFS.

      and you’re worried about a damn hobby! FOH.

      Long story short: the powers that be want this country destroyed. They are using COVID to do that.

      Rome fell.
      Venezuela fell.

      the United States can, too.

      In fact, they want it to. They are intentionally bringing down America from the inside out. Yes, it’s massive coordination and massive lockstep. A freaking war that so many of you don’t even know that you are in!

      That’s what we are up against. so please, for the love of god, WAKE UP!

      https://www.realclearpolitics.com/video/2021/11/14/treasury_secretary_janet_yellen_the_cause_of_this_inflation_is_the_pandemic.html

      Might want to research the Venezuelan timeline, as well.

      https://twitter.com/cestmoiz/status/1318731304989466624

    • UA-NYC Reply
      November 15, 2021 at 6:45 pm

      Because you have people, like this misinformation-spouting troll who directly replied to you, who don’t actually seem to, you know, *travel*, but just come here to post anti-vax garbage.

      Why Mathew and Kyle let this filth continue on LALF, I have no idea, it’s sad.

      • Acura Reply
        November 15, 2021 at 8:18 pm

        Kyle seems to know what’s up. I suspect that Matthew is a quick learner, as well, despite him needing to stay in good graces with United.

        Re: “MISINFORMATION”:

        RFK Jr. Completely DISMANTLES the “Covid Misinformation” Narrative – “It’s a Euphemism For Any Statement That Departs From Official Government Policy” – “They Are Engineering Destruction of Democracy Worldwide”

        https://www.thegatewaypundit.com/2021/11/rfk-jr-completely-dismantles-covid-misinformation-narrative-euphemism-statement-departs-official-government-policy-engineering-destruction-demo/

        To think how the left has disowned even the Kennedy’s. And I’m the troll? FOH.

        You should watch ‘Uncle Tom’. Bye:)

        • Acura Reply
          November 16, 2021 at 12:06 am

          RFK video, two minutes: https://twitter.com/Kukicat7/status/1459563355803377667

          Uncle Tom preview: https://www.youtube.com/watch?v=QVLj-zARCv8

      • Acura Reply
        November 15, 2021 at 10:23 pm

        Oh, and here’s the latest:

        Fauci, Gates Admit COVID Vaccines Don’t Work as Advertised

        In interviews just days apart, Bill Gates and Dr. Anthony Fauci admitted COVID vaccines aren’t effective, but both suggested the solution is to give more boosters to more people.

        https://childrenshealthdefense.org/defender/jeremy-hunt-fauci-gates-covid-vaccines-boosters

      • Larry Reply
        November 16, 2021 at 9:25 am

        I don’t get it either. I suppose the clicks they get by allowing it are more significant than the clicks they lose from those of us who are sick of it. I’m still here, right? But things like this can hit a critical mass. There are a few blogs left with respectful and helpful comment but other where it has turned into a sh$tshow. This blog in particular seems to be high on the hit parade for the trolls and it is dropping in my daily rotation fast. Same with VFTW. I have dropped that one completely. It is too bad. Jerks are ruining everything.

        • Acura Reply
          November 16, 2021 at 12:55 pm

          If Matthew and Kyle feel the same as you and their numbers are down then they should let us (and me) know. I’m not trying to ruin their income. Otherwise, I’m not empathetic to your comments.

  5. JoEllen Reply
    November 15, 2021 at 7:58 pm

    This is a person that probably has reacted with violence her whole life – every time there was a “no” answer or a request to obey rules, or just about anything that she felt she didn’t need to agree with. More than likely the parents or boyfriend just smacked her around just because they could. The result is complete anger, hate, reaction and violence – no self control. It will happen again, jail or no jail.

  6. cargocult Reply
    November 15, 2021 at 8:48 pm

    For all the folx who think that wearing a mask is a crucial weapon in fighting COVID-19, I point you to the Danish RCT that showed masks do not work and the Bangladeshi RCT that, if you believe it, showed that surgical masks might reduce risk by a whole 11%. The mandates themselves are ridiculous as they allow for skimpy masks to be worn shoddily, diminishing any minimal effectiveness they might have.

    https://hitchensblog.mailonsunday.co.uk/2021/08/if-the-danish-mask-study-supported-compulsory-mask-wearing-why-did-the-pro-mask-media-ignore-its-res.html
    https://boriquagato.substack.com/p/bangladesh-mask-study-do-not-believe
    https://www.legis.nd.gov/assembly/67-2021/testimony/HPOLSUB-1323-20210204-5275-F-SEELY_BRADLEY.pdf
    https://www.cato.org/blog/dont-confuse-mandates-changing-behavior

    I have never flown Southwest and rarely fly Spirit dba American Airlines. I assume the (U)LCCs have passengers weighted towards the left side of the curve. There is a significant segment of the population with poor impulse control and the indignities of pandemic theater have only exacerbated their anti-sociability.

  7. cargocult Reply
    November 15, 2021 at 9:03 pm

    Note the color of Ms. Jackson’s hair.

    https://www.thesun.co.uk/fabulous/7764341/man-outrage-women-dye-hair-bright-colours-toxic-lethal/

    Note the color of Ms. Hannah-Jones’s hair.

    https://thehill.com/sites/default/files/hannahjonesnikole_112119getty_1.jpg

    https://en.wikipedia.org/wiki/Aposematism

  8. Jonathan Reply
    November 15, 2021 at 11:30 pm

    OMG, this thread is frightening.

    Nobody cares why you don’t want to wear a mask . . . STOP HITTING PEOPLE!

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