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Home » Reviews » Flight Reviews » Review: Singapore Airlines A380 Suites Class Frankfurt – Singapore
Flight ReviewsSingapore Airlines

Review: Singapore Airlines A380 Suites Class Frankfurt – Singapore

Matthew Klint Posted onFebruary 2, 2024February 2, 2024 21 Comments

an airplane at an airport

The 12-hour journey in Singapore Airlines Suites Class onboard the A380 from Frankfurt to Singapore was a lovely flight with enough time to fully enjoy the first class product.

Singapore Airlines A380 Suites Class Review (FRA-SIN)

I will structure this review a bit different than the first sector of SQ25, avoiding some repetition about the features of the cabin. I invite you to check out my review of the first leg of SQ25, from JFK-FRA, for more info.


> Read More: Singapore Airlines A380 Suites Class JFK-FRA Review


After stepping off the aircraft in Frankfurt, I had about an hour before the flight re-boarded. I spent the time in the Lufthansa Senator Lounge nearby, since Lufthansa does not allow Singapore Suites or First Class passengers to access its First Class Lounge in the B Gates area.

Boarding began 45 minutes before departure, with Suites Class passengers and those needing extra time to board invited to board first.

a group of people in an airport

a screen with a sign on it

a sign above a ceiling

a hand holding a ticket

a white airplane at an airport

Singapore 025
Frankfurt (FRA) – Singapore (SIN)
Sunday, March 5
Depart: 11:40 AM
Arrive: 6:55 AM+1
Duration: 12hr, 15min
Aircraft: Airbus A380
Distance: 6,389 miles
Seat: 3A (Suites Class)

Onboard, I was again warmly welcomed (by name, even though it was a new crew) and escorted back to my seat.

Seat

Briefly, the first class cabin, located on the upper deck, features six suites designed by Zodiac in a 1-1 configuration. Suites 1A and 2A as well as 1F and 2F have a partition between seats that can be lowered for couples traveling together, creating a double bed and plenty of space to move around.

Each suite is includes a separate full-flat bed with adjustable recline and plush leather chair, enabling guests to lounge or rest without the need to convert the bed.

a row of lockers in a plane

an airplane with a door open

an airplane with a seat and a desk

a chair in a plane

a chair in a plane

a man sitting in a chair in an airplane

a chair in a plane

a flower in a vase on a table

I found the cabin finishes on the doors, walls, and ceilings to be very beautiful.

a staircase leading to a person in an airplane

a hallway with stairs and a light on the ceiling

a person standing in a row of lockers

a group of men in suits standing in a hallway

There was also great attention to detail, like the “door” which slid over the power outlets to maximize aesthetic beauty:

a close up of a device

a close up of a device

Headphone jacks and power outlets were located next to the bed, on the main console, and on the chair, so you never had to go far to find a plug.

a seat with a touch screen

a close up of a cord

a close up of a power outlet

I spent a good portion of this flight in bed and managed to sleep better on this flight. While I do find the bed not as well-padded as I would like, the cabin was cool, pillows plush, and the blanket quite cozy without being heavy. There are no individual air vents in Suites Class, but the cabin never got too warm. In fact, I was asked if the cabin temperature was comfortable for me before I went to sleep.

a bed with a seat belt on it

a man lying in a bed

a tv on a bed

Food + Drink

I was still rather satisfied from my meals on the first leg of SQ25 and considered going right to sleep after takeoff, but decided to have lunch first…and what a feast awaited.

a brochure with a picture of vegetables

a menu with text on it

a menu of a restaurant

a menu of a restaurant

a menu of a restaurant

a menu with text on it

After takeoff, chicken satay was presented to each passenger an an appetizer, served with cucumbers, onion, and spicy peanut sauce.

a plate of food on a table with a television on the wall

a plate of food on a table

This could have been a meal in itself, but I quite enjoyed it and although catered in Frankfurt, it tasted like satay out of Singapore.

My friend had the roasted spring chicken supreme with Brussel Sprouts (mixed with thyme and pomegranates).

a plate of food on a table

Next, the table was set for lunch and a selection of warm bread rolls offered, including laugenbrötchen (a German pretzel roll) and warm garlic bread.

a table with plates and a glass of water

a plate of food on a table

I did have another round of malossol caviar…Kaluga Queen brand (Chinese) served with all the accompaniments. That was paired with Champagne: on this flight I again stuck to Tattinger, but Krug was also free-flowing.

a table with plates of food and a television in the background

a small jar of food

a plate of food on a table

a woman pouring wine into a glass

two bottles of wine on a table

I used Book The Cook to pre-order my main course…a roasted herb-crusted prime beef tenderloin that was far, far better than the steak on my first leg. It was served with a side of potato gratin, yams, asparagus, and cooked cherry tomatoes. A delicious main course and the highlight meal of the flight.

a table with plates of food and glasses on it

a plate of food on a table

a plate of food on a table

Per request, it was not overcooked and was served a very respectable medium.

a steak cut in half on a plate

a plate of food with meat and vegetables

Next, a cheese course with crackers, grapes, walnuts, and a fig chutney. 

a table with food on it and a television in the background

a plate of cheese and grapes on a table

a plate of cheese and fruit

Finally, chocolate mousse cake and a lemon tart with vanilla ice cream.

a plate of desserts on a table

a plate of dessert with a scoop of ice cream and a spoon

a plate of dessert on a table

You will never go hungry on Singapore Airlines…

I managed to get a few hours of sleep (I would have slept more but I was binge watching White Lotus) and took part in breakfast about 90 minutes outside of Singapore.

I skipped the cappuccino and tried some of the excellent single-origin espresso from illy, with my preference being the blend from Guatemala.

a cup of coffee and a vase with flowers

Breakfast began with sliced fruit and breakfast bread, followed by a choice of cereal and/or yogurt.

a tray of food on a table

a tray of food on a white towel

a table with plates of food and a television on it

a table with plates of food and a croissant

a plate of fruit on a table

a croissant on a plate

a bowl of fruit and seeds

For my main course, I chose baked eggs with tomatoes, potatoes rösti, sautéed mushrooms, and pork sausage.

a plate of food on a table with a television on the wall

a plate of food on a table

a plate of breakfast food

I concluded the meal with more fruit and an espresso macchiato.

a plate of fruit and a cup of coffee

a cup of coffee on a saucer

Amenity Kit

A second amenity kit, identical to the first leg, was offered.

Singapore partners with Lalique to offer an attractive leather amenity kit filled with Lalique products (body lotion, lip balm, soap, and room spray).

a white and black square box

a black leather label on a black bag

a group of cosmetics on a table

a box and a box on a table

a group of black and white tubes next to a white bag

Separately, flight attendants offered more traditional things you find in an amenity kit, like slippers, socks, and eyeshades.

Pajamas

On this flight, I changed into pajamas (also Lalique branded) before we even took off. The pajamas were quite comfortable and the medium size fit me well (compared that to Japan Air Lines, where I need XL in order to fit).

a man sitting in a chair

a man sitting in a chair

Lavatory

While there may be no shower like the Emirates or Etihad A380 first class lavatory, I loved the spacious lavatory, especially on the starboard side of the aircraft. You can really stretch out here and the lavatory was well-stocked with amenities including:

  • razors
  • shaving creme
  • re-usable detal kits
  • moist towelettes

a drawer with items in it

Larger lavatory on starboard side:

a mirror on a desk

a desk with a mirror and a stool

a man taking a selfie in a bathroom

Smaller lavatory on port side:

a room with a sink and a bench

a shelf with items inside

Every time I went into a lavatory it was perfectly clean and even the toilet tissue was neatly folded:

a toilet paper rolls in a holder

IFE + Wi-FI

Singapore’s KrisWorld entertainment system offers hundreds of movies and TV shows to choose from, along with live TV, games and an extensive audio library.

a tv on a wall

a screen shot of a television

a screen with a picture of a man and a woman

a screen shot of a computer

a screen with an airplane on it

For better or for worse, I spent more than half the flight watching White Lotus…my first time watching it (and now I’ve watched it all and found season two even better than season one, though I need Tanya back for season three…).

a tv on a wall

a table with plates of food on it and a television on the wall

IFE could be controlled by via remote on the 32-inch monitor on a handheld tablet.

a small device on a table with a magazine and a bottle of water

a small device with a screen on it

a hand holding a tablet

Noise-cancelling headphones were from Bang & Olufsen.

a black headphones and a small tablet on a table

Internet was complimentary for first class passengers.

a screenshot of a weather forecast

Service

A huge shoutout to Emily, David, and Shawn who took wonderful care of me and all six passengers in the cabin. Their service was professional, conscientious, warm, and could not have been better.

a group of people standing in a plane

Furthermore, the entire flight was on-demand. While I did choose to eat after takeoff and before landing (i.e. traditional service flow), my friend had a single meal in the middle of the flight. The crew was quite flexible and happy to accommodate requests.

CONCLUSION

Even this 12-hour flight ended too soon…I would have loved to make a direct turn back for Frankfurt to enjoy another 12 hours onboard. Singapore Airlines Suites Class is a very special product and sat at the top of my travel bucket list for years. I am so thankful I got to experience not just one, but two legs on this aircraft and I hope it will not be my last time.

While the service could not have been better and the food was quite delicious on this sector, I will say that Air France, ANA, Lufthansa, Emirates, JAL, SWISS, and even British Airways or American Airlines have a more comfortable bed in first class (more padding). But that was a rather small negative greatly overwhelmed by many, many positives.

Truly, this first class product competes among the best.

a group of people standing on an airplane stairs

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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21 Comments

  1. Conway Reply
    February 2, 2024 at 2:26 pm

    “Their service was professional, contentious, warm, and could not have been better.”

    Contentious? Let me guess….they made the mistake of expressing concern for all the dead children in Gaza?

    • Matthew Klint Reply
      February 2, 2024 at 2:45 pm

      Conscientious, my dear. Far more conscientious than barbarous Hamas.

      • Aaron Reply
        February 3, 2024 at 8:33 am

        And the barbarous IDF too.

  2. JoeMart Reply
    February 2, 2024 at 4:54 pm

    How does the Chinese caviar served by Singapore Airlines compare to Iranian,Russian or American sourced ones?

    • Alert Reply
      February 2, 2024 at 5:23 pm

      @JoeMart … Likely tasted Chinese .

  3. cairns Reply
    February 2, 2024 at 6:17 pm

    I love your reports and admire you greatly but for God’s sake you should smile when you’re experiencing something not even 1% of the World gets to dream about.

    You’re living a life most can only envy.

    • Matthew Klint Reply
      February 3, 2024 at 8:54 am

      I acknowledge I need to smile more…and I braces so my teeth are straight. And I even brush them! 😉

      I’m just self conscious about it.

      • Jerry Reply
        February 3, 2024 at 4:23 pm

        Smile away. You don’t look like Meatball Ron.

  4. dolores Reply
    February 2, 2024 at 6:40 pm

    When is this review from? I thought they took the A380 off this route in June 2023?

    • Matthew Klint Reply
      February 3, 2024 at 8:56 am

      The date is right in the review…

      https://liveandletsfly.com/first-class-bhutan-trip/

  5. Stuart Reply
    February 2, 2024 at 11:16 pm

    Look at the polish and pride that crew takes in their appearance and demeanor. Now picture three US flight attendants in the same photo. Unkempt, clog wearing, with miserable expressions and union buttons all over their wrinkled jackets. All whilst holding seatbelts at the ready to barricade the galley. They would probably be giving Matthew the finger behind his back as well and ready to handcuff him for taking a photo.

    • Chris Reply
      February 3, 2024 at 11:47 am

      Spot on.

  6. Aaron Reply
    February 3, 2024 at 8:35 am

    A feast indeed and I am sure jt was all delicious but there could have been some variation in parts of the menu. Chicken canapes and two out of the three appetizer choices being chicken?

    • Matthew Klint Reply
      February 3, 2024 at 8:56 am

      Fair point.

      And the variety on the Book the Cook menu was very small (four Asian choices in addition to the printed menu items) versus the massive section ex-SIN.

  7. Christian Reply
    February 3, 2024 at 12:23 pm

    My wife and I flew Singapore from Newark to Singapore on the nonstop flight last week. I was a little puzzled and disappointed that in a 17 hour business class flight we weren’t offered any pajamas and the amenity kit was incredibly sad. For such an outstanding airline it was a bit of a letdown.

  8. Marc D Reply
    February 3, 2024 at 1:11 pm

    I fully understand that you personally prefer beef – and detailed critiques over how airlines cook it – over just about any other option, but honestly, beef is beef. It is what it is and those of us who eat it (including me) know pretty much what it tastes like whether undercooked, overcooked or just right. In the interest of readers who might have a broader palate, wouldn’t it be an idea to mix up your ordering, so that 80%++ of reviews weren’t simply steak? Personally I was really interested in the special seafood “lasagna” listed on the front of the menu – but I knew before even scrolling down that’s you’d order the beef. Yet again, proven right.

    • Matthew Klint Reply
      February 3, 2024 at 1:18 pm

      I strongly considered ordering the lasagna. Maybe next time.

  9. Junebug Reply
    February 3, 2024 at 4:19 pm

    Love the review, and your blog one of the best out there.
    Flew Emirates first class about a year ago, looks very similiar
    Wanna try Singapore First and JAL yet when I get a chance.
    Any suggestion were the best route availibilty is to fly Singapore First for 2 people on the A380.

  10. Philip Reply
    February 3, 2024 at 7:16 pm

    The satay is actually not from Frankfurt.SQ freezes it,puts it in a box and brings it up from Singapore on the incoming flight from Singapore.The caterers will then offload it and chill it before reloading it for the flight out.
    However there is a slight mistake in the way the leading stewardess is holding the champagne bottle by its neck.Should a supervisor or a check steward who audits the flight on board see her doing this…tsk tsk.

  11. Chris Reply
    February 4, 2024 at 8:10 pm

    Any tips for finding this flight? I have looked, and looked, and looked but it’s never available – only the 777.

  12. Al Tanenbaum Reply
    February 5, 2024 at 11:40 am

    Thanks for a nice trip report.
    Singapore Air knows how to deliver.

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