First it was peanuts. Now it is ticket jackets. As of today, Southwest Airlines will no longer offer a ticket jacket with your boarding pass. Frankly, I’m surprised they’ve lasted this long!
I feel like I’ve already lost many readers by even using that term. The concept of a ticket jacket seems so antiquated in 2019. Tickets (separate from boarding passes) used to be paper. The paper ticket itself was worth the value of the ticket. It was surrendered upon boarding while a carbon copy could be kept as a receipt. From that ticket, a boarding pass was generated indicating seat assignment.
Over the last two decades, we’ve moved away from paper tickets to purely electronic ticketing…the number of airlines which still use paper tickets is very small and to even see a paper ticket is a rare event.
While other airlines have eliminated ticket jackets years ago, they have persisted at Southwest Airlines. But as paper tickets have disappeared and paper boarding passes have also largely disappeared thanks to electronic boarding passes on smart phones, Southwest is finally pulling the plug on ticket jackets.
Amazingly, Southwest uses about 22 million ticket jackets per year. Southwest claims it is eliminating ticket jackets in order to:
Reduce waste, protect our environment, use less paper and ultimately become a greener company.
And of course to save money…
It’s the end of another era on Southwest. Southwest confirmation emails still say “Ticketless Travel Passenger Itinerary” which itself is a relic of the past. I can’t say that I’ll miss the peanuts or the ticket jackets, but this is another sign of the paperless era we are in.
And goods news for this packrat, who needs no temptation!
Will you miss the Southwest Airlines ticket jacket?
> Read More: The End Of An Era At Southwest Airlines
image: Southwest Airlines (R.J. Hinkle)