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Home » Reviews » Lounge Reviews » Review: Star Alliance Lounge Amsterdam (AMS)
Lounge ReviewsThe Netherlands

Review: Star Alliance Lounge Amsterdam (AMS)

Matthew Klint Posted onJune 5, 2021November 14, 2023 4 Comments

a sign on the wall of a building

I realized when publishing my review of the Aspire Lounge Amsterdam yesterday that I had a Star Alliance Lounge review from AMS that I had not previously published. This is from a pre-pandemic visit and do note the lounge is currently closed, but hopefully it will re-open soon.

In This Post:

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  • Star Alliance Lounge Amsterdam Review
    • Location + Hours + Access
    • Seating
    • Food + Drink
    • Restrooms
  • CONCLUSION

Star Alliance Lounge Amsterdam Review

Location + Hours + Access

This airport lounge is located in Terminal 2 in the Schengen departures area. Follow the signs to “Airline Lounge 27” (no idea why Amsterdam Schiphol does it this way…), take the escalators or elevator upstairs to Level 2 (you’ll go through a shopping area), then take the stairs or elevator up to Level 3.

You’ll find the lounge is adjacent to the Aspire Lounge. Daily hours of operation are from 5:30am to 9:00pm. Again, note the lounge is closed temporarily due to the pandemic.

a group of people standing in a building

a large glass door with a screen in front of it

In order to enter, you will need a boarding pass for a Star Alliance flight departing AMS as well as a Star Alliance Gold card or a business/first class ticket. United Club or Air Canada Maple Leaf Club members may also use their membership to access this lounge. This is not a Priority Pass lounge.


Tip: If you are flying to a non-Schengen country, like the United States, use this lounge before entering passport control and stamping out of the Netherlands. Give yourself 10-15 minutes to clear immigration, just in case. While Amsterdam Schiphol Airport is generally a great airport in terms of ease of transit, lines occasionally do back up.


Seating

The lounge includes a seating area on the left side running the length of the lounge, featuring clusters of chairs facing one another. In the rear of the lounge is a large dining room table with several chairs and booths intended for solo travelers or couples. There is also plenty of seating around the buffet in the eating area.

a group of people sitting at a table in a restaurant

a group of people sitting in a lounge area

a room with tables and chairs

a room with yellow chairs and a blue table

a reception desk with chairs and a table

a group of chairs in a room

a room with a table and chairs

a table with chairs and a vase of flowers a table and chair in a room

a room with a bar and chairs

a man standing in a restaurant

a table and chairs in a room

a shelf with a white object on it

a wall with clocks on it

Food + Drink

The self-service buffet may be a casualty of the pandemic, but I tend to think it will return. Breakfast selection included:

  • pancakes
  • pastries
  • cereals
  • porridge
  • biscuits + gravy
  • sliced meats
  • sliced cheeses
  • cucumbers + tomatoes
  • yogurt
  • fruit

a buffet with food on it

a pancake with sauce on a black plate

food on a pan next to a red pot

food on a counter top

a pot of soup with a ladle

a tray of bread and a bowl of bread on a cutting board

a large counter with a yellow object on top

a group of bowls of food

a tray of food on a table

a group of bowls of fruit and yogurt

a group of jars of cereal and cereal on plates

There was also a junk food in a separate area with:

  • potato chips
  • cookies
  • muffins

a table with food on it

A wide variety of self-service hard liquor was available as well as a Heineken beer tap and four types of wine (two red, two white). Coffee, tea, juice, and water rounded out the beverage selection. It does appear the self-serve bar area becomes a serviced bar later in the day.

a rack of wine bottles

a bar with a bar counter and a bucket of beer and glasses

a group of bottles on a shelf

a machine with a screen and cups on a counter

a group of condiments in a container

Restrooms

While restrooms are spacious and clean, no showers are available.

a bathroom with a mirror and sink

a urinals in a bathroom

CONCLUSION

I found this lounge very comfortable and more stylish than the Aspire Lounge next-door or the KLM Lounge nearby. Some eggs would have been nice, but overall this was a lounge that I look forward to visiting again. If you are a business class passenger on a Star Alliance airline or Star Alliance Gold member, take advantage of great lounge at Schiphol.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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4 Comments

  1. S Reply
    June 5, 2021 at 1:30 pm

    Just not a fan of using a lounge before security/passport control/immigration/whatever. When I fly, I only want to be airside.

  2. PM Reply
    June 5, 2021 at 3:23 pm

    @S, this very much is an airside lounge. A half-decent contract lounge (probably also Aspire) is available for non-Schengen pax, I was given access to it flying TK last year.

  3. PM Reply
    June 5, 2021 at 3:41 pm

    I just saw the other post and realised Matthew’s recent review was of the non-Schengen Aspire lounge!

    In any event, if you are flying the likes of TK and are entitled to lounge access, you may use either, or both, the *A and Aspire lounges.

  4. Judy Kinder Reply
    September 7, 2024 at 6:55 am

    Worst lounge I have ever had the misfortune to visit! Food choices are terrible,seats are uncomfortable & very few amenities available! Will avoid flying into AMS on United in the future!

Leave a Reply to S Cancel reply

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