American Airlines is in a never-ending war with their employees, so much so that they instructed how to apologize better while Delta gives their employees raises. A tale of two airlines. If you are considering booking travel or signing up for a...
Delta’s Tokyo Switcheroo Demonstrates Folly Of DOT Haneda Slot Awards

Delta has announced plans to suspend all service to its former hub at Tokyo Narita. The news demonstrates an inherent flaw in the the way slots are awarded at Tokyo Haneda. In February 2019, 19 additional slots to Tokyo...
Trump’s Anger Over Delta CEO Torpedoes Protectionist Cause

It’s amazing really to think that one man’s absence may have lurched a White House meeting from one outcome to another. But we live in the age of Donald Trump. That’s not mean as a compliment or an insult,...
Delta Invests In Itself By Investing In Customer

Yes, I’m here to join the bandwagon in lauding Delta for its upcoming upgrades to international economy class service. I see no downside to this customer-friendly news. I’m no Delta cheerleader. Not because I have anything against Delta, but...
Who Keeps Business Travel Booking Incentives?

Travel arrangers within a business may earn incentives similarly to frequent flyers for using a particular airline or hotel chain. But if frequent flyer miles go to the employee even when the business pays, should the booking incentives go...
Delta Pressures Workers Not To Unionize

Delta Air Lines is facing heat for encouraging its workers to buy a video game system instead of paying union dues. Delta’s baggage handlers and other ground workers are considering whether to unionize. Delta does not want this. Hoping...
Time To Buy Delta Air Lines Stock?

With a big disclaimer that I am not a financial analyst and am not offering any sort of investment advice to you, I am contemplating adding some Delta stock to my portfolio. I’ve forayed into buying airline stock twice...
Delta Air Lines Caught In Political Turmoil…Again

Delta Air Lines has rescinded its sponsorship of an event to honor the Brazilian President. Jair Bolsonaro, the bombastic newly-elected President of Brazil, has been called the “Trump of the Tropics” and was elected by a wave of populist...
Southwest: Delta “Squatting” At Dallas Love Field

Tensions are rising over the use of one gate at Dallas Love Field. Southwest claims Delta is illegally “squatting” while Delta claims it must protect Dallas from Southwest. Dallas Love (DAL) has 20 gates. Technically, 18 belong to Southwest...
Is Delta Hurting Us Or Helping Us By Cutting Recline?

Delta is reducing seat recline, even in first class, on all Airbus A320 jets. Is this a good or bad move? First reported by Scott Mayerowitz of The Points Guy, Delta will start dropping seat pitch today on all 62 of...
American Airlines Will Probably Switch to Dynamic Awards But Shouldn’t

With US flag carriers, it’s monkey see, monkey do as they tend to match dramatic moves to align with each other. While American Airlines has not yet announced a switch to a dynamic award chart it’s all but certain...
United, Delta Dynamic Awards Hurt Loyal But Infrequent Flyers Most

This week, United joined the ranks of Delta in removing their award chart and switching to dynamically (variably) priced award redemptions. While in some cases consumers may benefit from the change, infrequent but loyal flyers are hurt the most....
Warren Buffett’s Delta “Mistake”

Berkshire Hathaway Inc., Warren Buffett’s company, now owns more than 10% of Delta Air Lines. Buffett calls that an unintended mistake. Last month, independent of one another, Delta bought back more of its own stock. Meanwhile, Berkshire Hathway increased its...
Delta’s Smart Move Toward Free Wi-Fi

Delta CEO Ed Bastian is looking to make high-speed speed wi-fi internet free within two years. That’s a smart move. Speaking to Barron’s, Bastian stated: One initiative is rolling out high-speed Wi-Fi on its aircraft. A majority of Delta...
Man Finds Maggot in Delta First Class Meal, Delta Gives Him $50

What’s worse, finding a maggot in your first class salad on Delta or only being offered $50 for the inconvenience? Delta brought a whole new meaning to the word “organic” for one Washington, DC-based Delta flyer on a flight...
Book Delta Awards With Virgin Atlantic, Not Delta

It merits mentioning just what an incredible deal your Virgin Atlantic Flying Club miles are when redeeming on nonstop Delta flights, particularly in business class. We are in an odd era in which an airline charges significantly more miles...
Delta Pilot Leaves Handgun Sitting In Cockpit

I’m certainly prone to leaving mobile phones and passports behind on airplanes, but handguns? One Delta pilot went home but forgot the handgun, leaving it sitting in the cockpit for cleaning crews to find later. We don’t have the...
Delta Employees Laugh While American And United Employees Cry

Delta employees have reason to smile this week. $1.3BN in 2018 profit was distributed across the company’s 86,000 employees. For the average employee, that represented a $16,000 bounty! Delta’s profit sharing program has returned profits to employees for five...
Was The Delta Inflight Napkin Really That Creepy?

Delta and Coca-Cola have apologized for a “creepy” napkin that sparked passenger complaints. I’m failing to see the controversy… The napkin, pictured below, gave passengers the chance to record their name and phone number and encouraged them to share...
Delta Passengers Trapped On Remote Island In Alaska!

194 Delta passengers found themselves on a remote Alaskan island for more than 12 hours on Christmas Day. Delta Flight 128, a Boeing 767-300 traveling from Beijing to Seattle, encountered “potential engine trouble” ennroute to Seattle. The flight diverted...