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Home » Reviews » Flight Reviews » Review: United Airlines 787-10 Economy Class Newark To Los Angeles
Flight ReviewsUnited Airlines

Review: United Airlines 787-10 Economy Class Newark To Los Angeles

Matthew Klint Posted onJanuary 20, 2022November 14, 2023 11 Comments

Just for fun, I’m going to include a short review of my economy class journey across the country from Newark to Los Angeles on United Airlines onboard the 787-10.

United Airlines 787-10 Economy Class Review (EWR-LAX)

Why economy class? The answer is because I had to get home. My “one day” trip to South Africa was really a three-day trip when you factored in the flights and I wanted to get home as quickly as possible, where an eager family and a lot of work awaited me.

I was originally booked via San Francisco and then down to Los Angeles, with my business class upgrade clearing from EWR to SFO. I gave up my upgrade and wound up in “deep coach” in order to get home five hours earlier. And I didn’t regret it…in fact, I ended up sleeping for most of the flight.

After stepping off my Johannesburg flight and clearing immigration, I walked from Terminal B to Terminal C, which seemed much faster than taking the AirTrain.

a walkway with a covered walkway

a sidewalk with signs on it

a train over a bridge

Boarding was chaotic in Newark. With the flight full, 318 passengers were waiting to board. Boarding commenced on-time and passengers stepped aside to allow priority boarding.

a group of people in an airport

Although as 1K member I can pre-board, I was sitting in the gate area feverishly working prior to the flight.  Internet has been much more dependable on United lately, but I take no chances and had some essential email to send out and a blog post to finalize before stepping onboard.

As boarding neared conclusion, I joined the queue. I was not worried about overhead bin space since I was simply traveling with my small Nomad Lane Bento Bag, which can easily slide underneath my seat.

United Airlines 1499
Newark (EWR) – Los Angeles (LAX)
Thursday, December 16
Depart: 08:29 AM
Arrive: 11:39 AM
Duration: 06hr, 10min
Distance: 2,454 miles
Aircraft: Boeing 787-10
Seat: 45A (Economy Class)

Onboard, a flight attendant said hello and offered me a sanitizing wipe, then asked if I needed help finding my seat.

I found my seat and also found the middle seat still empty. I hoped for a no-show, but my seatmate finally showed up. I don’t have cabin pictures because I wanted to respect the privacy of other passengers. I’ve reviewed this aircraft before in economy class here.

The cabin is configured 3-3-3 and seats have a 31″ pitch with 3″ recline (EconomyPlus, United’s extra legroom economy section, has a 34″ pitch with 4″ recline). The seat width is 17.3” and power outlets are available, with two outlets for every section of three seats.

a screen on a plane

a screen on a device

a person's foot and a bag on a seat

What I like about United’s latest Dreamliners is the very modern screens at each seat. There is no more handheld unit, only touchscreen, but the system is highly responsive and easy to use. Complimentary headphones are provided.

a pack of hand sanitizer wipes

a screen with a map on it

a screen with information on it

We pushed back on time, though there was quite a bit of traffic and it took over an hour to get into the air (this is usually factored in the flight time, but did result in late arrival in LA).

a airport with airplanes and a tower

About 30 minutes into the flight, service began with a choice of beverage, free snack (stroopwafel, biscoff, or pretzels), and snacks or meals available for purchase. Meals for purchase included a breakfast croissant sandwich with eggs, Canadian bacon, and cheese or a Beatrix Market chia seed pudding.

a close up of food

a screenshot of a computer.

As a 1K, I was entitled to a free meal plus alcoholic beverage, but I declined during the initial service because I had just had two breakfasts onboard my Johannesburg to Newark flight. Instead, I just took a couple cookies (and placed them in my bag) to go with my cup of coffee.

a blue plastic cup on a napkin

a cup of coffee and some food on a table

United uses illy coffee onboard, which is fairly tasty for airline coffee.

I connected to wi-fi ($24.99 for a flight pass) and worked for about three hours. I had planned to have a snack box prior to landing, but ended up falling asleep (shocking after a 16-hour flight in which I spent more than half of it sleeping) and woke up during final approach to Los Angeles.

In that sense, I realize this is a pretty boring report, but helps you understand not all my flights are sexy premium cabin longhaul redemptions.

Upon landing in LA, I encountered crowds like I honestly have not seen before, even before the pandemic:

a group of people in a terminal

a group of people in a large room

CONCLUSION

United 1.) got me to LA safely 2.) hydrated and fed me, 3.) provided working internet, and 4.) entertained me with hundreds of movies and TV shows to chose from. While legroom is tight, it was more than manageable for my 6′ 1″ frame and while I will always try to avoid it, when I do get stuck in “deep coach” it is not so bad…

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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11 Comments

  1. Bob Jones Reply
    January 20, 2022 at 5:11 pm

    You mention that the seat “width” is 31” (or 34” in Economy+) but then go on to say that the seat width is 17.3”.

    Did you mean to say that the seat “pitch” is 31” (or 34” in Economy+)

  2. Bob Jones Reply
    January 20, 2022 at 5:14 pm

    Also, do you proof read your posts? This one seems to be way worse than usual:

    “ though there was quite a bit of traffic and it took over an hour minutes”
    “ United 1.) got to me LA safely”
    “ Meals for purchased included a breakfast croissant sandwich with eggs”

    • Matthew Klint Reply
      January 20, 2022 at 8:48 pm

      Sorry Bob, it has been a bit of a stressful day.

    • GSNick Reply
      January 20, 2022 at 11:33 pm

      I’ve never understood why people go out of their way to spell check blogs. Did Matthew ask you to? If so, DM him. Otherwise, why dont you comment on the merit of the post?

  3. Pete Reply
    January 20, 2022 at 5:36 pm

    Thanks for these economy reviews!
    Prepandemic two of my guilty 1k pleasures were the free burgers and Italian sausage sandwiches sold in economy. Wonder if those will ever return.

    • Corwin Low Reply
      January 21, 2022 at 1:34 am

      The burgers have returned. I had one last Saturday. They are tasty but if you don’t eat them immediately the bun turns into a rock.

  4. Stuart Reply
    January 20, 2022 at 5:40 pm

    It’s funny, and your post reminds me, the times I can tolerate economy best is when I am the most tired or jet lagged. I could sleep on a log at that point.

  5. W Ho Reply
    January 20, 2022 at 6:41 pm

    Not a flight I’d take unless I really had to.

  6. Kacee Reply
    January 20, 2022 at 8:32 pm

    Consider buying a monthly wifi subscription if you have more than three flights in a 30 day period.

    • Matthew Klint Reply
      January 20, 2022 at 8:47 pm

      Agreed. This South Africa trip was unexpected, but I certainly would have saved with a wi-fi pass in December.

  7. Corwin Low Reply
    January 21, 2022 at 1:36 am

    I transited LAX last week and saw essentially what you saw—massive crowd. It needs another renovation (and it seems like the last one wasn’t that long ago).

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