• Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
Live and Let's Fly
  • Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
Home » United Airlines » United Airlines Adds Pronoun Option To Employee Name Tags
NewsUnited Airlines

United Airlines Adds Pronoun Option To Employee Name Tags

Matthew Klint Posted onMay 19, 2023November 13, 2023 70 Comments

a silver and blue badge with wings

As United Airlines rolls out new uniforms for front-line employees, it will also issue new name tags and wings. The new larger name tags will include service milestones and also the option of adding personal pronouns to identify gender.

New Name Tags At United Airlines Will Include Personal Pronoun Option

In a memo to employees written by Jessica Muench, United’s Chief Diversity Equity and Inclusion Officer, and shared with Live and Let’s Fly, Muench makes the business case for helping employees be “true to themselves” through the use of personal pronouns:

Creating a place where our team members feel included and proud to work makes good business sense because our team members create that same feeling for our customers.

This week, we took another step to build upon our inclusive culture. As part of our new uniform program for flight attendants and customer service representatives, we’re producing new wings and name bars that incorporate our updated United branding along with personalized features like milestone anniversaries and the option to add pronouns.

These new features give our employees the option to celebrate their years of service with our airline while also identifying in the way that feels most true to themselves — you’ll start to see these new wings and name bars in our airports and on board our aircraft later this year.

The memo includes pictures of the new name tags and wings, which will be consolidated for flight attendants and pilots into a single uniform accoutrement.

Our goal is for every employee to feel included and empowered to make a measurable difference in our success, and we will continue to cultivate a workplace and airline where each of us and all of us feel seen.

United already allows employees to include preferred pronouns in email signatures “to create space for employees of all gender identities to be seen and referred to in the manner that is most affirming, respectful and courteous.”

The new name tags will roll out later this year. The new flight attendant badge is pictured above. Here is what the new nametags will look like for gate agents and lounge staff:

a white rectangular sign with a blue and black logo

images: United Airlines

CONCLUSION

As part of its continuing DEI (diversity, equity, and inclusion) goals, United will add the option of including personal pronouns on employee name tags starting later this year. This will be optional and the rollout with coincide with new uniforms that will also debut in the months ahead.

Get Daily Updates

Join our mailing list for a daily summary of posts! We never sell your info.

You have Successfully Subscribed!

Previous Article So Odd: Woman Insulates Her Row With Plastic Wrap Before Flight Attendant Dismantles It
Next Article When Magoo Flew: My Favorite Airplane-Themed Cartoon

About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

Related Posts

  • Jon Gooda United Airlines Newark

    United Airlines Promises Smoother Summer Travel At Newark After Weeks of Delays

    May 23, 2025
  • a woman walking in an airplane with a luggage

    United Airlines Eliminates Instant Upgrades, Excursionist Perk, MileagePlus Upgrade Award Chart

    May 22, 2025
  • United Airlines Domestic Check-In Cutoff

    United Airlines Adjusts Check-In Window For Domestic Flights

    May 22, 2025

70 Comments

  1. Brutus Reply
    May 19, 2023 at 12:55 pm

    Whenever I address a flight attendant, I use the pronoun “you.”

  2. Jan Reply
    May 19, 2023 at 12:58 pm

    UA FA’s should also have counts of how many pax they’ve thrown off the plane on the badge, like the marks on the side of WWII fighters on how many they’ve shot down.

    • Mr. Marcus Reply
      May 19, 2023 at 7:21 pm

      I love this idea of signaling how many folks an FA has kicked off of planes, but I’d prefer something like shoulder bars so that I can tell from a distance whether or not the FA really has the stones.

      I can’t wait to see videos of some fool getting kicked off a flight, and I can see from the first view: “Oh no, look, that passenger is talking to an FA who has already thrown 3 people off, we know what’s coming next!”

    • Exit Row Seat Reply
      May 20, 2023 at 7:30 am

      @Jan

      I see multi-colored stones on the name tag.
      Each dark stone represents 10 economy PAXs ejected from the jet and a 10 position jump in the FA seniority list.
      Identifying 5 fathers with their daughters as human traffickers also earns a dark stone.
      Each FA with 3 dark stones is entitled to 40 position jump in the seniority list.
      Won’t be any PAX left to eject when 30% of the FA have 3 dark stones.
      Those FA without any dark stones in a rolling 2 year cycle are ejected from the airline.
      Mr Kirby can boast how he has controlled costs and difficult PAX.
      The above is to be taught in Harvard MBA classes.

    • whocares Reply
      May 23, 2023 at 9:22 am

      you should be the next CEO

  3. Jason Reply
    May 19, 2023 at 12:58 pm

    I never use pronouns when addressing people directly and in conversation directly with them. Not sure how this will change my interactions with anybody. Just as long as they are doing their jobs I’m good.

    • Greg Reply
      May 19, 2023 at 1:44 pm

      Yeah, seems more applicable to email where you’re addressing groups of people and referring to some in the third person.

      One on one customer service…the whole ‘affirmation’ thing is unnecessary – who doesn’t use ‘you’ when speaking to crew

    • Eliyahu Reply
      May 19, 2023 at 5:29 pm

      I find it hard to believe that you don’t use the words “I” and “you” when talking to a flight attendant

  4. Gene Reply
    May 19, 2023 at 1:00 pm

    @ Matthew — Are they trying to piss people off?

    • MikeL Reply
      May 19, 2023 at 1:37 pm

      @Gene

      No, I don’t think they are trying to… But they are trying to pander to their woke staff.

      • Andrew Reply
        May 19, 2023 at 2:12 pm

        Or… like… affirm people’s identities.

        • Chi Hsuan Reply
          May 19, 2023 at 3:41 pm

          Their identities are tied to a pronoun? How sad.

          • Billy Bob
            May 19, 2023 at 3:56 pm

            Almost as sad as those whose identity is tied to a political party

  5. Grumpy1K Reply
    May 19, 2023 at 1:14 pm

    I want my pronouns instead of my name on my boarding pass.

    Your highness/His Majesty

    Jan,

    Your suggestion rocks!

    • Jan Reply
      May 19, 2023 at 4:04 pm

      TY, anyone who gets 5 “kills” gets the David Dao award and gets retired early as an ace FA

    • travelGirl Reply
      May 22, 2023 at 5:09 pm

      My preferred pronoun is Exalted One

    • whocares Reply
      May 23, 2023 at 9:24 am

      almost as sad as those whose identity is tied to using some electronic gadget. Hey look — I’m wearing SICKpods or using my SICKphone.

      By myself at a restaurant — no, I’m not, I’m talking to someone!

  6. Troy Reply
    May 19, 2023 at 1:27 pm

    … and meanwhile, domestic premium cabin and Polaris cabin catering (soft product) still sucks.
    Simply only virtue signaling by UA. How about something that shows you care about paying passengers?

    • Jan Reply
      May 19, 2023 at 3:36 pm

      You get MP devaluations instead.

    • Timothy Reply
      May 19, 2023 at 4:39 pm

      Exactly!

  7. Santastico Reply
    May 19, 2023 at 1:42 pm

    Another Kirby BS. Who uses pronouns to talk to FAs or gate agents? Nobody. It is “you”. People that need to show their pronouns are weak. That’s all it shows when they need to share that.

    • Billy Bob Reply
      May 19, 2023 at 2:30 pm

      If it makes them happy why do you care? Does this make your life worse? I know… they didn’t do this 20 years ago

      • Chi Hsuan Reply
        May 19, 2023 at 3:24 pm

        Because its moronic, and the stupidity of it annoys me. Not to the point where it ruins my day, but rather makes me reflect for a moment on the absurdity of corporate America, woke cultists, and humanity in general.

        • Ken Reply
          May 19, 2023 at 5:46 pm

          Secure and successful people have no issue with things that have literally nothing to do with them. You, on the other hand, are annoyed, feel the need to make a political statement or personal observation about literally everything you don’t like, AND share it with a bunch of strangers online who don’t know you and literally DGAF.

          What is TRULY absurd is the extent to which you do this on someone’s personal travel blog, as if you’re part of a community or something. This is why people laugh at you, charging “wokeness” with everything you don’t like, support, or understand. But go ahead and stomp your feet and whine to help you get through your day. It’s just so predictable, boring, and juvenile. Thanks for the laugh!

          • Aaron
            May 19, 2023 at 7:06 pm

            @Ken

            Exactly.

          • Chi Hsuan
            May 19, 2023 at 7:10 pm

            I think you took longer to write that screed than I did with my one liners. So in reality, you’re likely a whiny woke wanker offended by everything.

          • John
            May 19, 2023 at 7:46 pm

            Because UA has more important issues to address…catering to a small deranged portion of the population is low on the list of priorities.

      • Santastico Reply
        May 19, 2023 at 3:46 pm

        Because it is a regression from 20 years ago. I am all in for positive changes but not for moronic ones. You embrace change no matter what, that’s what brainless people like you do. I embrace positive changes. Your pronoun is loser.

        • Billy Bob Reply
          May 19, 2023 at 3:47 pm

          Your pronoun is dinosaur. Step aside gramps, your time is through

          • Chi Hsuan
            May 19, 2023 at 4:28 pm

            I think we’re getting under this wokey’s skin.

          • Billy Bob
            May 19, 2023 at 4:33 pm

            Yea I’m real bothered that a couple whiners are upset that things aren’t changing the way they want them to.

          • Santastico
            May 19, 2023 at 6:45 pm

            Hope to meet you one day. I will drop a quarter on your hat.

          • Billy Bob
            May 19, 2023 at 11:03 pm

            You’re too afraid to enter the city I live in so I doubt we’ll meet

  8. John Dogas Reply
    May 19, 2023 at 2:26 pm

    As long as it’s optional and employees are not pressured to include pronouns which are unnecessary for 99.7% of the population, it’s not that bad of a policy. For the souls who are troubled and are transgendered, it really doesn’t hurt us for that option to be there or have passenger tickets having a 3rd gender option. Things like this, though, are a slippery slope. We went from civil unions to men competing with women in female high school and college sports in about 15 years. We shouldn’t normalize pronouns for the 99.7% for which it is unnecessary.

    I am concerned about certain groups being denied the ability to wear pins like White Lives Matter, Straight Pride, and etc despite some airlines allowing employees to wear BLM or rainbow pins. It’s only fair if all sides can express themselves and have pride.

    • thies Reply
      May 21, 2023 at 3:30 pm

      100% spot on John. Thank you for not being bullied by the deviants and woke and speaking the truth.

    • Cp Reply
      May 21, 2023 at 4:17 pm

      Awhile back we were told not to wear lapel pins that signified or promoted religious affiliation, ie cross or dove signifying the Holy Spirit. I am certain that has now been rescinded and titles such as pastor (if you have a degree in theology, evangelist, etc are now permitted.

  9. Chi Hsuan Reply
    May 19, 2023 at 3:20 pm

    Good. Now we will know immediately if we are dealing with a woke weirdo or not.

    • Santastico Reply
      May 19, 2023 at 3:47 pm

      You hit the nail in the head. These idiots don’t know that this will only make smart people know they are morons. Some can hide but putting your pronouns on a name tag it shows how dumb you are.

      • Billy Bob Reply
        May 19, 2023 at 3:50 pm

        Kind of like when someone wears a Maga hat… then you know there is a high likelihood they are on their way to shoot a bunch of kids at a mall

        • John Reply
          May 19, 2023 at 7:51 pm

          I’m sure that trans who killed those kids in Tennessee was a huge Trump supporter.

          • Billy Bob
            May 19, 2023 at 11:09 pm

            I see your one example and raise you the mall shooter in Texas last week that shot a 5 year olds face off, the Buffalo supermarket shooter, the 4th of July parade shooter, the Las Vegas shooter that KILLED 58 PEOPLE… need I go on?

        • John Dogas Reply
          May 19, 2023 at 11:44 pm

          All those proved to be leftists with socialist views. The Texas illegal immigrant said he didn’t like White People. Just because a mongrelized whatever had some tattoos does not mean anything. In fact every single school shooter in the history of the world has turned out to be a radical leftist.

          People like you always fixate on these events which are terribly small in number compared to the yearly violence committed by Blacks based on crime statistics and the national crime victimization survey.

      • Ken Reply
        May 19, 2023 at 5:55 pm

        Your never-ending parade of sharing political views on a travel blog when literally ZERO of the readers here know you or care is the height of idiocy. The fact that a name tag would trigger you signals something serious unstable on your part. Nobody cares and nobody is offended by your perspective, but the compulsion to continue drooling over everything you don’t like sounds like an issue for a mental health professional.

        • Chi Hsuan Reply
          May 19, 2023 at 9:33 pm

          Clearly you care and are offended because you took the time to respond nastily to all my comments. It amuses me to know I triggered you :).

          • Ken
            May 21, 2023 at 3:05 pm

            Why do unstable people always call someone “triggered” when they’re being laughed at? That’s something a child would say. Patiently waiting for “I know you are, but what am I?”

        • John Dogas Reply
          May 19, 2023 at 11:50 pm

          People choosing to put pronouns on their name tag is proof of mental illness which all leftists suffer from.

          Political issues being discussed or reported on a blog pertaining to travel is very popular with readership. We could look at the BA sites based on views and those that allow comments and discuss political issues tend to have the highest numbers.

      • Aaron Reply
        May 19, 2023 at 7:09 pm

        Being anti-woke is like saying you are proud of your racism/homophobia/xenophobia/sexism/etc.

        • John Dogas Reply
          May 19, 2023 at 11:47 pm

          All those words were literally invented by communists to get White people and Christians to act against our self interest and normalize evil. Being anti woke is the litmus test of if someone is a human or a zombie for leftist propaganda.

          • Aaron
            May 20, 2023 at 8:58 am

            Wrong. They were invented by people who are anti-hate and for diversity. Being anti-woke means you are pro-hate and against diversity. Which isn’t too shocking…

  10. CHRIS Reply
    May 19, 2023 at 5:59 pm

    I supports this. It’s kind of like masks…..it serves as a warning sign to the rest of us to avoid any interaction with this mentality unstable person. Have you heard about these people who think that they’re cats? They “meow”, wear tails and even demand litter boxes. It’s only getting started folks!

    • Jared Houser Reply
      May 19, 2023 at 11:46 pm

      Lol the sad part is this is actually true. I saw on the news a few big public school districts throughout the country propose adding litter boxes. Who knows if they’ll actually get added but the fact people in positions of power are even discussing that is insanity.

      What is happening to our society?

      • Brutus Reply
        May 20, 2023 at 6:57 am

        The litter box in schools story was a hoax. Maybe find a reputable news source.

        • UA-NYC Reply
          May 20, 2023 at 9:17 am

          Yeah not gonna happen, remember the RIght’s base is heavily low information less educated voters…they believe just about any stupid thing MTG or Newsmax or My Pillow Guy serves up.

          • Mikwalen
            May 21, 2023 at 2:44 pm

            Not unlike the libs who take everything this administration or MSNBC says as indisputable truth.

  11. Bandmeeting Reply
    May 19, 2023 at 6:01 pm

    So basically they are informing the public if they are mentally ill.

    • Goforride Reply
      May 20, 2023 at 1:50 pm

      Bingo.

  12. Intelligent Voter Reply
    May 19, 2023 at 6:49 pm

    Wonder if DeSantis will allow those nametags in Florida.

  13. Christian Reply
    May 19, 2023 at 7:33 pm

    A tempest in a teapot. When was the last time any of us had to use a pronoun in a conversation with a flight attendant or gate agent? This is a non-issue except for old-man-shakes-fist-at-clouds types that need something to gripe about. I have bigger concerns than correctly addressing the person I’m conversing with in the third person.

  14. JH Reply
    May 19, 2023 at 8:04 pm

    It’s now clear who the narcissists are.

  15. Andrew Reply
    May 20, 2023 at 9:13 am

    I’ll just address them as waitress / waiter in the future until they figure this mess out.

  16. Goforride Reply
    May 20, 2023 at 1:50 pm

    The proper terminology for a creature that is neither male nor female is “it.”

    Moreover, “she” and “her” are term to refer to someone in the third person, when speaking to a third party.

    I am certainly not going to be told what to say in a conversation by someone who isn’t in the room.

  17. Tony N Reply
    May 20, 2023 at 8:48 pm

    Maybe we’ll soon be artificial intelligence beings…

  18. Mark Reply
    May 21, 2023 at 2:09 pm

    Oh FFS
    What is wrong with the world?

  19. Singblow Reply
    May 21, 2023 at 3:45 pm

    I’m not addressing them in the 3rd person….if you really wanted to make sense of this and for this to be of any value you would put the gendered “ma’am” or “sir” so I know how to appropriately address YOU. But this is not meant to be functional, it’s to affirm people’s feelings and to keep others on notice that they are a special case and the world should revolve around them. And I’m speaking as a member of the LGBTQ community.

  20. CMorgan Reply
    May 21, 2023 at 3:53 pm

    UA -NYC once again showing his ignorance. But then again this is a person who idolizes Main stream media and believes the DNC is above reproach. Liberal, Progressive policies are failing this country on a wide array of issues, such as crime, race relations, immigration and the economy. This once proud nation is faltering badly.

  21. James Reply
    May 21, 2023 at 4:50 pm

    So STUPID.

    DIE is nothing but horses***.

    And corporate America has fallen for this nonsense.

    I’m glad I’m retired…

  22. Flounder Reply
    May 22, 2023 at 8:06 am

    My pronouns are fat/drunk/stupid, please use the appropriately or I will be mortally offended.

  23. Jack Reply
    May 22, 2023 at 3:46 pm

    The only thing that should be under employee’s name should be there position at the airline not pronouns this is getting ridiculous!!!! They can use the pronouns on there on time not during work hours

  24. dboyo Reply
    May 23, 2023 at 2:27 am

    ummmm. No real need for this.

  25. whocares Reply
    May 23, 2023 at 9:26 am

    the effects of microplastics, atrazine, wi-fi, bluetooth, cellular radiation marches on.

    “I just love those plastic pyramid shaped tea bags….some hot water please.”

Leave a Reply to John Dogas Cancel reply

Search

Hot Deals for May

Note: Please see my Advertiser Disclosure

Capital One Venture X Business Card
Earn 150,000 Miles Sign Up Bonus
Chase Sapphire Preferred® Card
Earn 100,000 Points
Capital One Venture X Rewards Credit Card
Capital One Venture X Rewards Credit Card
Earn 75,000 Miles!
Capital One Venture Rewards Credit Card
Capital One Venture Rewards Credit Card
Earn 75,000 Miles
Chase Ink Business Unlimited® Credit Card
Earn $750 Cash Back
The Business Platinum Card® from American Express
The Business Platinum Card® from American Express
Earn 120,000 Membership Reward® Points

Recent Posts

  • Jon Gooda United Airlines Newark
    United Airlines Promises Smoother Summer Travel At Newark After Weeks of Delays May 23, 2025
  • Delta Sky Club ATL F Review
    Review: Delta Sky Club Atlanta (ATL) – Concourse F May 23, 2025
  • a woman walking in an airplane with a luggage
    United Airlines Eliminates Instant Upgrades, Excursionist Perk, MileagePlus Upgrade Award Chart May 22, 2025
  • Flight Coffee Allergy
    Passenger Claims She’s Allergic To Coffee Smell, Demands Airline Ban It May 22, 2025

Categories

Popular Posts

  • a room with a table and benches
    Where To Smoke At Paris Charles De Gaulle Airport (CDG) April 26, 2025
  • United Airlines Polaris Lounge Chicago Review
    Review: United Polaris Lounge Chicago (ORD) May 1, 2025
  • United Airlines Refresh Polaris Lounge Chicago
    First Look: United Airlines Reopens Renovated Polaris Lounge In Chicago (ORD) April 29, 2025
  • a hand holding a blue card
    Chase Sapphire Preferred 100K Bonus Offer Ending Soon May 2, 2025

Archives

May 2025
M T W T F S S
 1234
567891011
12131415161718
19202122232425
262728293031  
« Apr    

As seen on:

facebook twitter instagram rss
Privacy Policy © Live and Let's Fly All Rights Reserved. Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Live and Let's Fly with appropriate and specific directions to the original content.