After an emergency landing and crew timeout, a United Airlines pilot turned lemons into lemonade by treating delayed passengers to a pizza pie while they waited to depart again.
United Airlines Captian Treats Distressed Passengers To Pizza After Medical Diversion
A passenger fainted on a San Francisco (SFO) to Houston (IAH) flight, forcing a diversion to Albuquerque, New Mexico (ABQ). Onboard medical gear was used to treat the passenger who fainted and the equipment supply had to be replenished in order to legally take off again. That took time and the crew’s duty time was exceeded.
Thus, passengers thus faced an even longer delay while a new crew was flown in to continue the flight to Bush Intercontinental Airport. Although United offered meal vouchers to each passenger onboard, it was getting late and concessionaires at Albuquerque International Sunport had closed up.
But the captain came to the rescue by calling in 30 pizzas, which were delivered to the gate, much to the delight of the hungry passengers.
View From The Wing did some digging and reported the incident took place on UA2480 on September 13, 2024, traveling from and operated by a Boeing 737 MAX 9.
Many mock the “good leads the way” slogan United currently uses in its marketing campaigns, but these sorts of stories do paint a picture of employees who care, not employees who are just going through the motions. It seems to me that this act of kindness is exactly the kind of loyalty-building measure that we need to see more of if Untied is serious about its claim of eclipsing Delta and rising to #1.
Kudos to the captain for this kind gesture…it’s leadership on display and is the sort of move that is changing hearts and minds about United.
Hopefully United has already reimbursed him for that.
Passengers ought to have chipped in to Buy Him a pizza . Passengers were cheap charlies ,
What a stupid, useless comment.
STFU Aaron
Even more stupid and useless.
Shutup or I’ll tell your MAGA Daddy that you’ve been a bad boy, and he’ll punish you, anally. Though you like that don’t you Aaron?
Short-up you little troll. And stop projecting all your repressed homosexual fantasies to the world. It makes you look even more boring than you clearly are.
He is beyond pathetic.
I laugh at very time I come back to these comments, I really do
Like the loads you are always swallowing, thinking you are just like Kamala.
How could anyone take someone like you serious in a business meeting if they knew you were a tonsil jockey?
Dude, seriously, you obsession with my sex life borders on the unhealthy. How closeted are you, exactly? It’s like you and Chi are in some sort of competition…
I get it . The round Captain himself likes pizza .
Passengers ought to have chipped in to order 100 “Shake Shack” burgers and malts . Passengers were a binch of cheap charlies .
He is known at United Airlines as “Captain Round Boy – Obliterator of Pizza”
LOL
That Tim Walz. He is one heck of a guy. Running for office, a pilot, a teacher, and he knows how to hand out free Pizza. Much better than Trump of course handing out paper towels in Puerto Rico.