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Home » United Airlines » United No Longer Publishes Star Alliance Award Chart
Award BookingsUnited Airlines

United No Longer Publishes Star Alliance Award Chart

Matthew Klint Posted onApril 29, 2020November 14, 2023 8 Comments

a plane on the runway

United Airlines has removed its Star Alliance award chart from its website. Are prices on partner awards about to go up further?

While chatting with a United spokesperson about the changes to earning on partner flights, she volunteered that Star Alliance award charts would also be removed.

“Starting today, we no longer have an award chart for Star Alliance partners displayed on United.com showing the lowest price points for award flights. We announced in April of last year that all award pricing will be dynamic beginning November 2019. This change is consistent with other major carriers and allows us to align information regarding all MileagePlus award flights, whether it is for travel on United or one of our partner airlines.”

So what does this mean? Will prices start to shoot up for partner awards, especially those booked at the last minute, like on Delta?

Across the board, that already began occurring last November. I detailed the changes here, but essentially last minutes tickets began pricing 3,000 to 3,500 miles higher across the board.

This was despite assurances from Luc Bondar, head of MileagePlus, that partner awards would not go up in price.

Bondar stressed the “simplifying” goal once again and told me that partner awards, at least for the foreseeable future, would remain at a fixed level. Furthermore, he assured me there were “no plans” to increase pricing on these awards in November.


> Read More: Broken Promise: United Partner Awards Already Pricing Higher


Well, that was in November and we are now in late April. I’d say the “foreseeable future” is over, especially with the pandemic, so I’m going to go out on a limb and predict the following:

  • Partner awards will not be tied to revenue-prices, but will fluctuate in price
  • Awards booked closer-in will go up in price and in some cases skyrocket in price
  • Partner awards will price slightly cheaper on some routes when booked in advance

My greatest concern is that a last-minute ticket to Europe in business or first class will go up by 40-50%.

Do I hope I am wrong? Absolutely. Am I preparing myself for the worst? Yes.

CONCLUSION

I’ve long linked the removal of award charts to the removal of accountability. Award tickets, especially on partner awards, should have upper limits or else it simply does not make sense to stockpile United miles. Devaluations are one thing; a lack of transparency is quite another. United hurts the strongest part of its business, MileagePlus, by removing award charts.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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8 Comments

  1. SamFromQueens Reply
    April 29, 2020 at 10:47 am

    Hey Matthew, so I have about 1,200,000 miles with UA. Also holding 1K currently, should I simply burn everything and say good to UA by switching to TK instead? It is sad to see where we were with MileagePlus and where we are now.

    • Matthew Reply
      April 29, 2020 at 10:54 am

      There’s always a balance so I would not necessarily burn everything now. But thus far, partner award prices have not gone up (beyond the 3.5K surcharge for close-in bookings). If there is some space that you will book anyway in the fall, winter, or even early next spring, I would do so now, especially because you can refund at anytime as a 1K member.

      • Rob Reply
        April 29, 2020 at 12:18 pm

        Seeing some Copa flights to South America in 2021 at 66k today (60k yesterday).

        • Matthew Reply
          April 29, 2020 at 12:25 pm

          Yes, I’m charting this now. Very sad. Stay tuned for an update this afternoon.

    • Gene Reply
      April 29, 2020 at 11:39 am

      It doesn’t make a whole lot of sense to keep 7-figure balances anyway, unless you have an insane earn rate. I would have given that same advice in 2008, 2012, 2017 and today.

      As I enter my 4th decade in the miles/points game, I have found to be true just two constants. There will always be devaluations, but with each change, there are new opportunities. Embrace it!

  2. Paolo Reply
    April 29, 2020 at 11:03 am

    Star Alliance was the weakest of the three before the current crisis. United seems determined to destroy it completely. It’s impossible to imagine the ‘alliance’ will survive in its current form.

  3. Mimi LeRoux Reply
    April 29, 2020 at 11:11 am

    All good things come to an end so remember to earn and burn …

    I just booked some business class tickets to Europe, for the winter time, out of fear that the price will go up. No idea if I’ll be able to use them, but at least I have a chance.

  4. Mike Reply
    April 29, 2020 at 11:43 am

    Pricing up 3.5K on ECON and 8K on Business TPAC

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