Dear Virgin Atlantic, You’ve really impressed me with your A350 in business class. Not only was the service lovely, but the new business class seat is a substantial improvement over the prior herringbone seat.
Virgin Atlantic A350 Business Class: A Huge Upgrade
I recently flew from London to Los Angeles on Virgin Atlantic aboard the A350-1000 in “Upper Class” (business class) specifically to check out the A350 business class seat.
My expectations were high, but they were quite honestly exceeded in almost every way onboard. The new business class seats feel much more spacious and comfortable than the coffin-like herringbone seat and it is lovely to be able to glance out the window without having to turn your head 180º.
Plush bedding and pillows helped me enjoy a decadent nap during the majority of the flight.
While pandemic-related precautions were in effect, both meals onboard were still delicious, including salmon with asparagus and couscous for lunch and afternoon tea service with hot scones and clotted cream prior to landing. The on-demand menu is gone and both the quantity of food has also been reduced, but I did not go hungry and self-serve snacks were available throughout the flight.
Service was simply phenomenal. The crew was charming and an absolute delight to interact with while being professional at the same time. I think this picture says it all:
I love when flight attendants are actually aware of the wine onboard and the flight attendant serving me lunch went into great detail about the two white wine selections available.
As for the new lounge, I think it is still probably wasted real estate, but more practical than the bar.
A PPE kit is presented to each passenger which includes wipes, gel, masks, and a bag to dispose them in.
Lastly, I want to give Virgin Atlantic a shoutout for a great in-flight-entertainment library. I really appreciated the deep selection of movie and watched both Mr. Jones and Escape From Pretoria during the flight, both movies I highly recommend.
With this flight, Virgin Atlantic has gone from being my least favorite option to cross the pond to possibly my favorite. The new seat is a tremendous improvement (but note – it is only available on the A350). Combine that with great service and tasty food and you have a near-perfect flight.
My full review will include additional info on the seat, amenities onboard, and more instances of great service. Stay tuned!