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Home  >  Flight Reviews • Vueling  >  Review: Vueling A320 Economy Class
Flight ReviewsVueling

Review: Vueling A320 Economy Class

Matthew Klint Posted onSeptember 16, 2022September 16, 2022 7 Comments

My next stop was Barcelona and Vueling offered a conveniently-timed and cheap nonstop flight, finally giving me the chance to try out the Spanish budget carrier.

Vueling A320 Economy Class Review

I booked a few days in advance at a cost of $169, which included a carry-on and checked bag. I could have booked a cheaper ticket for $129, but it only would have included a carry-on item that fit underneath the seat.

I showed up at Dubrovnik Airport about 90 minutes before my flight and found that it was delayed about 90 minutes…which led to quite an arduous wait considering the lounge was closed, the internet worked poorly, and power plugs were few and far between.

Finally, it came time to board my flight.

Vueling 7727
Dubrovnik (DBV) – Barcelona (BCN)
Saturday, August 6
Depart: 9:00 PM
Arrive: 11:25 PM
Duration: 2hr, 25min
Distance: 838 miles
Aircraft: Airbus A320ceo (A320-200) 
Seat: 2D (Business Class)

I had rolled the dice and did not pay to assign a seat and the system assigned me seat 5D, which was an aisle seat toward the front of the plane…I could not have asked for more.

While Vueling does not offer a business class cabin, it does offer “Space Plus” seating in rows 2-4 (and “Space One” in the first row) which offers priority boarding and more legroom. Seats are distinguished from regular seats by their black seat covers.

My seat featured 29 inches of pitch, was 17.7 inches wide, and did not recline. Padding is limited and it is really not a comfortable seat, but for the two-hour flight to Barcelona, it was tolerable.

Each seat had a coat hook.

There are no power ports, but Vueling has added USB ports under the seats, which is another benefit some full-service carriers still do not offer.

IFE + Wi-Fi

As a budget carrier, there are no seatback screens or overhead monitors, but Vueling became the first budget carrier to introduce wi-fi (in 2019) and the seat covers suggested wi-fi and streaming entertainment were available.

Unfortunately, the internet did not work. The network would show up, but it would not connect. I tried both my phone and computer without success and my seatmates also were unable to connect.

While I appreciated the potential of wi-fi, it was disappointing that the system did not function.

Service

Staff was friendly onboard, though absolutely adamant about masking. Most onboard appeared Spanish and understood the drill, so to speak, but a few pulled their masks down and were promptly reprimanded.

Unfortunately, the crew was not nearly so swift in reprimanding a woman in the row in front of me across the aisle who was watching videos on her mobile phone without headphones and with the volume turned up during the flight (we will discuss this in a follow-up post).

Other than the initial buy onboard service, the crew disappeared and did not resurface until just before landing when they made a trash run through the cabin.

Food + Drink

Vueling offers a buy onboard service, with all food and drinks for purchase. I had browsed the menu prior to the flight and was looking forward to a hot serrano ham sandwich with salmorejo sauce, but was told that had sold out on the flight to Dubrovnik (do they use the same inventory on quick turns?)

I then asked for lasagna. Also out (keep in mind, I was seated in row five).

Finally, I settled on pizza…which was a mistake. The pizza (€6) was soggy and burning hot on top and cold in the middle. I added a bottle of water for €3.

Lavatory

While clean, the lavatory needed a new mirror.

Remote Stand

We landed at a remote stand in Barcelona, which still makes me feel uneasy after the Doha incident, and we were bussed into the terminal, where lines for immigration were minimal.

CONCLUSION

My first experience on Vueling was not great (late flight, soggy pizza, broken wi-fi), but the nonstop flight made so much more sense than connecting in Madrid, Amsterdam, or Frankfurt. I’d take Vueling again when schedule and price make sense, but I would never go out of my way to fly Vueling.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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7 Comments

  1. Jason Reply
    September 16, 2022 at 8:07 am

    Spot on with my experiences. They’re fine and will get you there but nothing to write home about. Most of their flights are relatively short, so it’s fine. Just like other European budget carriers.

  2. Cy Reply
    September 16, 2022 at 10:38 am

    Your header says you were in seat 2D (business class), the text says 5D economy…guessing the text is correct?

  3. JoeMart Reply
    September 16, 2022 at 11:20 am

    Vueling figured out there’s no need to spend money on Wi-Fi since pax can airdrop entertainment to each other. Your meal made me wonder how Korean Air can serve perfectly baked pizza to economy pax mid-flight on a 12 hours route on an A380.

  4. DCAWABN Reply
    September 16, 2022 at 2:37 pm

    As a Barcelona resident I’ve sworn off Vueling for good. I’ll even take a one-stop flight via AMS/FCO/CDG/FRA to avoid Vueling. Your experience was actually better than several of mine. Heck, on two separate flights I’ve had a plane wherein one of the lavatories didn’t even have a toilet seat. And yep, they were different planes and months apart. Vueling should only be used MADBCN if you simply don’t have time to take the train. Otherwise I encourage anyone I know to avoid them like the plague.

  5. Mick Reply
    September 16, 2022 at 4:12 pm

    I flew vueling in July and they lost 4 of my bags. One is still missing. No communication whatsoever. The whole plane load of passengers waited at the baggage claim for 30 mins with no announcement before we realized no bags had been loaded. Vueling doesn’t answer emails or calls eek.

    Flew transavia for the first time this week. Was way better than vueling. Nice enough seats. Good service and communication.

  6. Susan Reply
    September 17, 2022 at 6:43 pm

    I had a horrendous first involvement with Vueling, complaint lodged and no satisfactory resolution. Customer service was very poor at Birmingham at check in, especially with elderly parents, one with poor mobility.
    Poor communication and incorrect advice provided, with phone line going around in circles.
    This was honestly my most traumatic experience with an airline. Very upset with this airline 🙁
    Very unexpected, considering the over priced fare.

  7. Ian Bell Reply
    September 18, 2022 at 5:48 pm

    Be great if I could get my £600 refund from my cancelled Vuelling flight been waiting over a month.

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