Bulk toiletry dispensers at hotels are catching on fast. But would you use them? Yesterday I posted a review of the beautiful new Andaz Munich, a five-star property. But despite its luxury status, toiletries in both the sink and shower...
A (Near) Perfect Flight On Lufthansa
I just had the Lufthansa flight of my life. Over the years, I have had many excellent experiences in Lufthansa First Class. But yesterday’s flight from Frankfurt to Los Angeles on LH456 represented the pinnacle of my dozens of flights...
United Airlines Faces New Racism Controversy
A passenger has accused a United employee of calling her a monkey. There were witnesses. Now the passenger is suing, creating a monumental headache for United. There are certain code words that are so deeply linked to race that...
Woman Kicked Off Frontier Flight After Complaining About Vomit On Seat
A woman was forcibly removed from a Frontier Airlines flight after voicing her disgust over vomit found on her daughter’s seat. Imagine you step onto your flight, sit down, and find your daughter’s seat is wet. You hold your...
Southwest Airlines Looks Beyond Boeing, Quietly Meets With Airbus Operator
The model is simple: one aircraft and one aircraft only. But after 47 years, Southwest may finally be looking beyond the Boeing 737. When Southwest Airlines began operations in June 1971, it chose the Boeing 737 for its fleet....
