I just had the Lufthansa flight of my life.
Over the years, I have had many excellent experiences in Lufthansa First Class. But yesterday’s flight from Frankfurt to Los Angeles on LH456 represented the pinnacle of my dozens of flights on Lufthansa.
All the usual elements of a great flight were present. A superior lounge experience and chauffeured Porsche service to the aircraft.
An immaculate cabin and comfortable seat.
A great rest.
Tasty food and drink.
But what truly made the flight great was the service onboard, particularly by first class flight attendant Marcel. The precision, professionalism, and scrupulous attention-to-detail was nothing short of spectacular. And as an airline critic who has flown most first-class products around the world, I’ve rarely (if ever) seen someone so committed to excellence. Every interaction left me smiling…not so because of humor, but because he loved his job. And I loved that it showed.
Why wasn’t the flight perfect? Well, you’ll have to read the full trip report to find out. But the issue was minor yet still noteworthy.
I’m going to dedicate a separate post to Marcel’s service and also provide a full review of the flight. But this flight reminded me of why Lufthansa still remains a top-tier first class product and the absolute best value proposition when redeeming your miles.