During my summer in Europe I had to make one trip home and decided to fly on Austrian Airlines, a business class product I have not reviewed since 2013, then on a 767. The good news: not much has changed. The bad news: not much as changed. However, it was a wonderful flight overall.
Austrian Airlines 777 Business Class – It’s All About Dining
Flying Austrian Airlines is all about the catering…I enjoyed a culinary feast onboard that was far more than the coffee menu. Austrian partners with DO & CO catering and lunch included burrata with tomatoes, delicious dark brown bread, a refreshing salad, and a tasty filet of pork in mushroom sauce with horseradish dumplings. The Austrian sparkling rosé wine was also fabulous.
Oh how I miss the bread basket on United!
That alone was a feast, but next came fruit, cheese, and a decadent almond tart.
And then the coffee…
One Austrian distinctive is the Viennese coffee menu onboard. As a coffee aficionado (self-professed at least…) this menu was a specific reason for booking this flight and a specific reason for flying Austrian out of Vienna versus from the United States to Austria.
That’s because Eiskafe (double espresso with vanilla ice cream and whipped cream) is only available on flights out of Vienna. It was delicious (I love the coffee from Julius Meinl). So was the cappuccino, melange, and even just a cup of black coffee. I was in coffee heaven on this flight.
Prior to landing another meal was served, this one including traditional meatloaf (leberkäse) with rösti, another salad, more bread, and panna cotta (followed by coffee).
Thus, the food on Austrian is some of the best in the skies and a huge upside to flying this airline, especially on daytime flights.
Service was also warm and attentive onboard. The male purser, picture below, was particularly gregarious, but the entire team was lovely. The cabin was only about 1/4 full, so that helped as well.
Now, the flight was not perfect. Austrian still has not installed wi-fi on its longhaul fleet and I was dark for over eight hours in the middle of the day on a weekday.
Second, the seat is my least-favorite lie-flat seats. Now put everything into perspective, of course: it was still a comfortable seat for lounging. But I’ve always found this seat (even the throne seat which I had) difficult to sleep in. It did not help that the cabin was very warm and there were no individual air vents. Plus, the small blankets offered are suffocatingly warm and not particularly comfortable.
Overall, I walked away very impressed with Austrian Airlines due to the catering and service onboard. While sleeping was elusive, I boarded well-rested and it was a daytime flight.
I’ll have several more details about the amenities and IFE onboard in my full report and also detail an incident of air rage that took place onboard…I’m still shaking my head over that.