JetBlue is remarkably consistent in offering a comfortable seat, delicious food and drink, and kind service. My quick JetBlue flight across the pond from London Gatwick to Boston onboard the A321neo in Mint business class was (almost) perfect. JetBlue...
What Is The Value Of A Lounge That Is So Crowded You Cannot Enter It?
A couple of observations from my time in London Gatwick. We may rue crowded lounges in the USA, but at least we can generally squeeze into them…or at least stand in line outside. But the lounge crowding at London...
Pakistan International Airlines Warns Crews…Over Their Underwear
As street protests erupt in Iran over the Islamic Republic’s treatment of a woman who was accused of wearing a head covering inappropriately and then died in police custody, in neighboring Pakistan the flag carrier PIA is warning flight...
Norse Atlantic Cancels Longhaul Service From Los Angeles
Norweigan start-up Norse Atlantic Airways is abruptly canceling service from Los Angeles to both Oslo and Berlin, suggesting the new longhaul budget carrier is facing deeper turmoil than a winter lull in demand. Norse Atlantic Ends Both Los Angeles...
Confirmed: United Airlines Suspends JFK Service (Again)
Following through on its threat, United Airlines will “temporarily” suspend service to New York JFK after failing to secure more slots. United claims it wants to return to JFK, but called its current schedule “too small to be competitive.”...
Capital One Fails The Loyalty Test With Ongoing Point Transfer Problem
It’s more than just the inability to transfer Capital One points to airline and hotel partners over the last week that is the problem…it’s Capital One’s utter failure to communicate what is going on to the consumers it says...
Irony: Spirit Airlines Attacks JetBlue-American Partnership
Even as Spirit Airlines prepares to be acquired by JetBlue Airways, it is insisting that the alliance between JetBlue and American Airlines undermines competition and is bad for consumers. Spirit Airlines Executive Says JetBlue-American Partnership Adversely Impacts Competition Testifying...
Review: EasyJet Gateway Lounge London Gatwick (LGW)
Wait, easyJet has a lounge? Yes, indeed. I waited for my flight from Gatwick North Terminal in the Gateway Lounge LGW, a collaboration between easyJet and No1 Lounges. My verdict? Not bad for a budget carrier! EasyJet Gateway Lounge...
Review: Virgin Atlantic 787-9 Economy Class
Virgin Atlantic offers a very respectable long haul economy class product with great service, edible meals, and a wide library of in-flight-entertainment. Virgin Atlantic 787-9 Economy Class Review I flew from Los Angeles to London on Virgin Atlantic because...
Is JetBlue Really Surprised No One Loves Its Loyalty Program?
If JetBlue CEO Robin Hayes really wonders why engagement and profitability in his TrueBlue loyalty program seem to lag behind others, let me spell it out: it’s a lousy program overall. JetBlue TrueBlue Loyalty Program: The Problem Is Not...
Bhutan Reopens…To The Wealthy
High on my travel bucket list is a visit to the Kingdom of Bhutan. The country has now reopened, but a new fee assures that all but the most wealthy will be deterred from visiting. Bhutan Reopens With A...
Introduction: London Bridge Is Down, A 19-Hour UK Jaunt
Welcome to my next trip report, a recap of my journey to London earlier this month to bid farewell to Queen Elizabeth II. London Bridge Is Down, A Trip Report – The Queen Is Dead, Long Live The King...
An Odd Tale Of Violence On Southwest Airlines
A woman claims a man assaulted her while she was sleeping on a Southwest Airlines flight. However, in trying to analyze the claims, I’m failing to see a clear motive. Tray Table Violence On Southwest Airlines Saarah Sareshwala was...
Virgin Atlantic Jettisons Uniform Rules In Latest Gender Identity Policy
Flight attendants, pilots, and other customer-facing staff at Virgin Atlantic no longer must wear gendered uniforms that match their biological sex. The move is the latest update to Virgin Atlantic’s gender identity policy. Virgin Atlantic Eliminates Gendered Uniforms Under...
Thousands Of Flights Cancelled As Hurricane Ian Approaches Florida
As Hurricane Ian approaches landfall in Florida, airlines have canceled thousands of flights ahead of the storm and many Florida airports have shut down. Hurricane Ian Flight Cancellations Since Tuesday, airlines have canceled over 2,000 flights. This has impacted...
Best Credit Card For Amazon Purchases
I don’t know about you, but at my house, we seem to have a new box from Amazon arriving almost every day. Which credit card should you use for Amazon purchases? Best Credit Card For Amazon Purchases – My...
Princess Diana Of United Airlines
Yesterday I offered a review of my United Airlines flight from Honolulu to Chicago in business class. Today, I want to focus on the amazing flight attendant, Diana Kaina, who took such great care of me on the flight....
New Airline Consumer Protections Proposed By DOT – Helpful Or Harmful?
The U.S. Department of Transportation (DOT) has proposed new consumer protections for airline customers that seek to encourage transparency in terms of pricing. Are such protections necessary or a step too far? DOT Proposes Additional Airline Consumer Protections Under...
United Airlines Swaps Ice Cream For Milk Bar Birthday Truffle Cake
If you’re flying longhaul in economy or premium economy class on United Airlines next month, expect a birthday truffle cake from Milk Bar in place of ice cream or gelato for dessert. Milk Bar Birthday Truffle Cake Coming To...
Review: United Airlines 777-300ER Business Class Honolulu – Chicago
After a lovely flight to Honolulu, it was time to head back…this time on a United Airlines 777-300ER in business class. The flight was even lovelier due to one amazing flight attendant and I slept soundly for six hours...
