United Airlines presented its first quarter results today, which are quite healthy. But do the numbers and many accomplishments tell the whole picture? I’m not going to breakdown the numbers, but it was a strong quarter. Q1 is traditionally...
United’s Diametrically Different Hawaii Strategy Than Southwest
United Airlines and Southwest could not differ more when it comes to how each approaches service to Hawaii. Southwest’s entry into the Hawaiian market has caused ripples. This has concerned some legacy airline employees who fear cutbacks. But for...
A Reasonable Airline-Backed Proposal To Modify EU261/2004 (Delay Compensation)
It is no surprise that airlines don’t like EU261/2004, which establishes a common flight compensation regulation across the European Union. But at least one airline is proposing a constructive change rather than just an attack. I’ve written about EU261/2004...
British Airways Attacked By Newspaper…For Cutting Onboard Newspaper
It’s no surprise that in an era of dwindling circulation, newspapers appreciate when airlines buy their newspapers and offer them to their captive customers. But The Financial Times is livid about the recent decision of British Airways to cut...
Why Are Garuda And Singapore Airlines Deepening Relationship?
Garuda Indonesia and Singapore Airlines are deepening their relationship. My question is, why? It’s an unlikely relationship to begin with. Two different alliances. Overlapping routes. Competition for the same connecting passengers. So why? In 2010, Singapore and Garuda began...
EasyJet Offers Me 9EUR For Six-Hour Delay!
EasyJet may be my favorite budget carrier in Europe, but its provision for delayed passengers is…lacking. I ran into long and annoying EasyJet delay last Saturday from Rome to Basel. My flight was scheduled to depart at 8:20 AM...
A Millennial Anniversary Celebration in Switzerland
As Notre Dame burned in Paris last night, another historic cathedral was basking in its 1000th birthday. When I say millennial, I am talking about a thousand years, not a recent generation… I spent the weekend with my wife...
I Hope JetBlue Is Courting Etihad…
Etihad is shrinking while JetBlue is growing. That presents a strategic business opportunity at London Heathrow. Jet Airways is on the verge of collapse, but leaves behind some incredible assets…including three that may be particularly valuable to JetBlue. I’m...
Review: United Arrivals Lounge London (LHR)
After my flight from Los Angeles to London Heathrow, I checked out United’s Arrivals Lounge in Terminal 2 for a shower and breakfast. I last reviewed this lounge back in 2014 and it really hasn’t changed. Upon entry, a...
United Airlines Returns To Africa, Announces New Service To Cape Town
United Airlines will resume service to the African continent with new seasonal service to Cape Town, South Africa. Starting on December 15, 2019, United will operate three flights weekly from Newark Liberty International Airport (EWR) to Cape Town (CPT). The...
All The Alliance Airlines I Have Not Flown
Ben recently wrote a story with a similar title, paying homage to his “fellow airline geeks” in the first line. It got me to thinking about which alliance airlines I have not yet tried. It matters because 1.) these...
I Love London City Airport!
I flew out of London City Airport for the first time last week and loved it. It will be my new go-to airport In London. Although I don’t have any hostility against London Heathrow or Gatwick itself, I don’t...
Qatar Airways Blasts U.S. Lawmakers For Air Italy Criticism
Qatar Airways is hitting back at U.S. lawmakers for the steady rain of criticisms over its investment in Air Italy. In a press release, Qatar forcefully and convincing lays out its case for why the fearing mongering from U.S....
SAS Worried As “Flying Shame” Grips Sweden
In Sweden, flying has become a social faux pas. That’s causing great concern for Swedish Airports and Scandinavian Airlines. Swedavia AB, which operates 10 airports in Sweden, noted two startling stats: In 2018, Sweden had its weakest overall growth...
Donald Trump Offers 737 MAX Advice To Boeing Via Twitter…
U.S. President Donald Trump began his Monday morning with some branding advice to Boeing. Speaking via Twitter, Trump stated: What do I know about branding, maybe nothing (but I did become President!), but if I were Boeing, I would...
Best Onboard Cookies? You’ll Never Guess The Airline…
Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. This week’s...
Review: A Bittersweet 787-9 Flight To London In United Polaris
I flew to London on United earlier this week. Here’s a brief review of the flight. There was a number of flights I was considering for this trip. One was to fly via San Francisco and Frankfurt so I...
Is Delta Hurting Us Or Helping Us By Cutting Recline?
Delta is reducing seat recline, even in first class, on all Airbus A320 jets. Is this a good or bad move? First reported by Scott Mayerowitz of The Points Guy, Delta will start dropping seat pitch today on all 62 of...
Fact Or Fiction? The Mystery Bump On American Airlines
A middle school teacher says he was involuntarily bumped off his flight and forced to leave only one chaperone with 16 students. American Airlines says the man voluntarily gave up his seat in exchange for compensation. So who is...
Menu Descriptions On United Are Now More Detailed (And Why It Matters)
Earlier this week I flew to London on United Airlines in Polaris (business) class. I noticed a small but meaningful change in the dining menu. Each course now has a more detailed description. I appreciate knowing, for example, what...
