If you think I only fly business or first class, think again. I’m currently on a 14-hour fight in economy class from Hong Kong to Chicago on United. In fact, I’m wedged into the back of the plane. In all...
German Court Rules Kuwait Airways Can Deny Boarding to Israelis
A German court has ruled that Kuwait Airways can refuse to transport Israeli citizens without running afoul of German anti-discrimination law. The case involved a man who had purchased a ticket from Frankfurt to Bangkok via Kuwait City on...
United Airlines Promises Improved Wi-Fi Experience
If you’ve ever used wi-fi internet onboard a United flight, you know that it often is frustratingly slow. Thankfully, United has noticed as well and promised swift improvements in the months to come. In a letter to employees, Chief...
Insider Knowledge: Secret Perks in United Polaris Business Class
Much like the secret menu at In-N-Out Burger, there is a secret menu in United Polaris Business Class that requires a bit of inside knowledge or careful reading to take advantage of. As you board, you’ll find a plush...
Aeroplan Change Fee: Unethical or Fair?
Aeroplan charged me a change fee that I believe was unconscionable. I am heading to Germany for Christmas this year with my family. We booked tickets via Aeroplan on Turkish Airlines months before the diplomatic spat that has effectively...
Attend Frequent Traveler University in Chicago this Weekend for FREE!
If you have not made weekend plans, it is still not too late to take part in Frequent Traveler University Expo and Signature events in Chicago this weekend. Read below for how you can score a free ticket to...
Air France, Argentina, and a Steakhouse in Hong Kong
Air France and Argentina are in the news this week after an Air France crew was allegedly detained for failing to upgrade an Argentinian politician’s daughter. Yes, that’s right…you can read the details here. The issue fascinates me. I cannot...
Review: SilverKris Business Class Lounge (SIN T2)
Just a few paces from the underwhelming KrisFlyer Gold Lounge is a very nice SilverKris Lounge in Singapore Changi Terminal 2. Here’s my SilverKris Business Class Lounge review. Entrance is reserved for business class passengers on Singapore Airlines or other...
Alaska Airlines, Sun Country Cancel Cuba Service
When commercial airline service resumed between the United States and Cuba last year, many carriers saw gold in this untapped market. But a year later, many carriers have discovered that Cuba is more fool’s gold than a lucrative new...
Review: KrisFlyer Gold Lounge (SIN)
The KrisFlyer Gold Lounge in Terminal 2 at Singapore’s Changi International Airport offers Star Alliance Gold passengers traveling in economy class access to free food, drink, and wi-fi. But it’s not a great lounge. Although Singapore Airlines has a...
My First Impressions of United 777-300ER Polaris Business Class
Good day from Hong Kong! I’ve made it to HKG after a 15-hour flight from San Francisco on United’s new 777-3ooER in Polaris Business Class. The flight was good, for me at least. My friend John got sick just...
Review: Marina Bay Sands Singapore
Here’s a brief review of the Marina Bay Sands…where I spent almost my entire stay laying in bed. I’m disappointed I cannot provide a more comprehensive review, for it is rare I stray from a Hyatt property, but hopefully...
United FA Sues Her Employer Over Footwear
A United Airlines flight attendant is suing her employer, claiming United violated federal disability laws in refusing to allow her to wear doctor-recommended footwear to ease chronic pain. United claims she has been given permission to wear the footwear....
Finally, a Trip in “Real” United Polaris Class!
United now calls its international business class product “Polaris” but not all seats are created equal. Only the 777-300ER and one 767-300ER currently have the new Polaris seat installed, a beautiful product that makes United’s longhaul business class much...
Review: Historic Final 747 Flight on United Airlines from the Upper Deck
There’s so much to say about United’s final 747 flight, but I’ll do my best to keep it concise. It was one of the greatest flights of my life and one that I will never forget. When I learned...
Stunning New First Class Suites on Emirates
Emirates officially unveiled its new 777 first class suites yesterday in Dubai and they look even better than the the teaser. Suite Features The new Suites will feature: 1-1-1 seating (versus the current 1-2-1) Floor-to-cieling sliding doors Virtual windows...
United’s Own Trip Report from Last 747 Flight
Later today I’ll publish my trip report from United’s final 747 flight, the last chapter in my multi-part series on the retirement of this great aircraft. In the meantime, United published its own trip report of the final flight...
Live and Let’s Fly Weekend Digest: November 12, 2017
After a quick trip to Honolulu to commemorate the final United Airlines 747 flight, I’m back in LA…for tonight anyway. Tomorrow my next trip begins: a business trip that I’ll detail tomorrow that will take me on a product...
Exquisite Meal on a Short Malaysia Airlines Flight
Malaysia Airlines is in the midst of a renaissance, desperately trying to stay competitive and return to profit in a market crowded with competition. Wisely, it seems to me, Malaysia is not just cutting but adding: we’ve even heard...
Armistice Day 2017 Reflections
99 years ago, World War I ended on the eleventh hour, of the eleventh day, of the eleventh month. We live in a world far removed from the Great War, the war that was to end all wars, but...
