Southwest Airlines has been held in contempt of court by a federal judge for flouting his instructions over how to address the intersection between the freedom of speech and the religious practices of its employees. The case centers on...
Booked: Air Malta, Lufthansa, SAS…In ECONOMY Class
I want to thank each and every one of you who left such thoughtful feedback on my question last week about where we should travel to next. Doors opened and doors shut for us…but our plans our now set...
I’m In Awe: Bhutan Is A Magical Kingdom
My five days in Bhutan were magical…and far too short. Bhutan was one of the most delightfully unexpected and beautiful countries I have ever visited. I Love Bhutan, A Beautiful Country In (Almost) Every Way From the moment I...
Mysterious Woman On American Airlines IDed As Texas Marketing Executive
The mysterious woman who claimed that her seatmate was not real and demanded to be let off an American Airlines flight has been identified as a Texas marketing executive. How was she able to keep her identity a secret...
Parents Claim United Airlines Flight Attendant Berated Them On Longhaul Flight Over Crying Special Needs Child In Business Class
I’m suspicious of a claim from parents that a United Airlines flight attendant berated their parenting and forced them to walk up and down the aisles when their child began screaming nine hours into a longhaul flight from New...
Chocolate Quinoa Crisps On United…Best Airline Snack Ever
I’m so thankful US airlines have graduated from the days of peanuts or pretzels in economy class and now make a more conscientious effort when it comes to in-flight snacks. United Airlines now offers chocolate quinoa crisps onboard which...
LOT Polish Business Class Breakfast: Simple Yet Satisfying
My Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. I enjoyed a simple...
Help Me Get Home From Europe!
I have a rare opportunity to spend some extra time in Europe (or beyond) and am thinking about both where to go and then how to get home. I would welcome your advice. Summer Europe Travel: Where Should I...
United Airlines Frequent Flyer Threatened With “No Fly List” For Requesting Leftover First Class Meal
As someone who has requested his fair share of leftover first class meals over the years on United Airlines, this incident strikes very close to home. A flight attendant rudely threatened a frequent flyer, even hinting he would be...
United Airlines Bans Woman After She Causes Flight Diversion Over Alcohol Demand
A woman has been banned from United Airlines while it investigates what caused a flight diversion to Phoenix. Passenger video suggests the woman went ballistic after being denied alcohol when a flight attendant judged she was already intoxicated. No...
How United Airlines Uses “Accelerate” To Train, Retain Employees
It may strike many as common sense, but training new hires in a thoughtful way with helpful feedback and the ability to ask questions is a great way to create and retain great employees. United Airlines is seeing the...
United Airlines Flight Delayed After Cleveland Browns “Trash” Plane (Update)
UPDATE: United Airlines reached out to Live And Let’s Fly concerning the Cleveland Browns charter and strongly refuted the assertion that the NFL team trashed the Boeing 757-300. On Sunday, United flight 1893 took a brief delay after our...
Americans Choosing European Travel Over Domestic Trips
It has been a busy summer both domestically in the USA and around the world, but as we approach the end of the summer travel seasons it appears that more Americans are choosing to travel to Europe than in...
Delta Air Lines 767-300 Diverts To Amsterdam After Emergency Squawk
A Delta Air Lines 767-300 traveling from Berlin to New York diverted to Amsterdam after a mechanical delay onboard forced the flight crew to declare an emergency. These old birds are really starting to show their age. Delta 767-300...
Southwest Airlines Captain Puts Witless Comedian In His Place
While I do think commercial airlines pilots should be polite rather than patronizing, sometimes a stinging rebuke is necessary. That was the case when a witless comedian made a stupid alcohol joke in front of a Southwest Airlines captain....
Why Was A United Airlines Flight Attendant Dressed Like This?
A United Airlines flight attendant served the cabin in khaki pants and an untucked blue shirt. Is there something I am missing like United adapting Southwest Airlines uniforms? Odd Flight Attendant Uniform On United Airlines A reader asked me,...
Man Puts Delta Flight Attendant In Chokehold, Holds Shard Of Broken Glass To Her Neck, Threatens To Cut Off Her Head
A bloody passenger was finally subdued after grabbing a Delta Air Lines flight attendant, holding a shard of broken glass against her neck, and threatening to kill her if anyone came close. Bloody Incident On Delta Air Lines Flight...
Frontier Airlines Check-In Cutoff Will Not End Well…
Cutting off flight check-in at 60 minutes prior to departure is punitive and will lead to airport chaos, harm against employees, and many angry passengers. On the other hand, it might be that Frontier Airlines has valid grounds for...
Amazing British Airways Billboard In London
How have I possibly missed this over the last decade during my several visits to London? British Airways has an amazing interactive billboard that shows what flight is overhead. British Airways Interactive Billboard We began our summer holiday with...
United Airlines 767-300 Suffers Likely Hull Loss After Rough Landing
A United Airlines 767-300 will likely never fly again after a rough landing in Houston that caused structural damage. What happened and who is to blame? Rough Landing Of United Airlines 767-300 In Houston Removes Aircraft From Service The...