Singapore Changi International Airport is not only home to a number of superb Singapore Airlines lounges, but also five different oneworld lounges, all worth visiting (though some more than others). I enjoyed many delicious meals during my 18-hour layover...
Spirit Airlines Passenger Charged With Attempted Murder After Placing Police Officer In Chokehold At Ticket Counter In Orlando
When you do not get the answer you want from a Spirit Airlines check-in agent, the answer is not to attack the agent and then to attack the police officer who is called in to break up the fight....
Time for Video Surveillance Onboard Planes?
Six years after I first wrote about the idea of airline video surveillance systems onboard, I find my opinion has changed very little. I’m still rather agnostic about the presence of cameras onboard, though I find many benefits that...
United Airlines CEO Offers Detailed Explanation Of What Led To Operational Meltdown This Week
Another story on United Airlines today thanks to a long note to staff that CEO Scott Kirby just sent out. Kirby has put together a timeline seeking to explain what happened and exactly why United suffered an operational meltdown...
United Airlines Offers Massive Mileage Compensation To Atone For Operational Woes
I just received an email in my inbox offering me 30,000 United MileagePlus miles in compensation for the operational woes this week that upended my trip to Newark and wasted hours of my time. It is a nice gesture....
In Defense Of United Airlines CEO Scott Kirby: Those Calling On Him To Resign Are Crazy
There is no question that United Airlines CEO Scott Kirby erred in taking a private jet to his home in Colorado while his airline melted down and thousands of passengers and crew members were stranded. But calls for his...
Hidden Gem: Qatar Airways Singapore Premium Lounge
I arrived in Singapore on KLM not quite sure how I would get to California, but ended up booking flights on Malaysia Airlines to Tokyo via Kuala Lumpur. That gave me a chance to lounge hop at Singapore Changi...
United Airlines CEO Caught Flying Private Jet When United Could Not Get Him Home…
United Airlines CEO Scott Kirby has issued a candid apology after he was caught flying a private jet from Newark to Chicago in the midst of an operational implosion at United that resulted in thousands of delays and cancellations....
The Reckless Airport Limo Driver At LAX
All drivers, but especially professional drivers, have a duty to drive safety… particularly at a busy international airport like Los Angeles International (LAX). To the driver who weaved recklessly between vehicles and cut us off: I hope your license...
KLM 777 Business Class Never Disappoints, Especially On A Fifth Freedom Route
I had to fly home for a week while my friend relaxed another week in Bali and my trip home began with KLM 777-300ER Business Class on a Fifth Freedom flight from Bali to Singapore. Here’s a quick look...
The Real Tom Stuker, United’s 23-Million-Miler Flyer
Let me put it to you this way: I’ve known Tom Stuker for many years and when I see him misquoted by a perfidious columnist for The Washington Post, it does not sit well with me. Beyond the sensational...
What Happened To the Cubana IL-96?
UPDATE: While the fate of the Cubana Ilyushin IL-96 is still not fully clear, a promising sign has emerged that at least two of these aircraft will be restored and put back into service. Per Granma, the official Communist...
Pete Buttigieg Rejects Blame From United Airlines CEO Scott Kirby Over Travel Disruptions
Transportation Secretary Pete Buttigieg and the union representing United Airlines’ pilots have pushed back against the narrative of United CEO Scott Kirby in blaming the Federal Aviation Administration and its shortage of air traffic controllers for the operational woes...
Review: Delta Air Lines 757-200 Business Class
The long mechanical delay was annoying, but the flight itself was great. My father and I enjoyed a lovely journey from Washington to Los Angeles onboard the Delta Air Lines 757-200 in “Delta One” business class. Delta Air Lines...
Update On Relationship Between Air Canada / Aeroplan And Oman Air
Air Canada claims that its relationship with Oman Air is still in effect and blames high demand for the lack of available award space. However, the total lack of award space on any Oman Air flight in any cabin...
United Airlines Offers Flight Attendants 300% Incentive As It Rebounds From Rough Week
United Airlines is offering a big bonus to flight attendants willing to work extra flights over the Independence Day holiday period as it seeks to rebound from an operational tailspin that has led to the delay or cancellation of...
Alec Baldwin Blames Global Warming And US Airlines For His Air Canada Delay
Poor Alec Baldwin was delayed nearly seven hours yesterday on his Air Canada flight from Newark to Vancouver. Even so, it seems a bit odd that he would blame global warming and wonder “why are US airlines so sh*tty?”...
First Look: United Club Newark Terminal A
United Airlines has opened a beautiful new lounge in the brand new Terminal A at Newark Liberty International Airport. United Club Newark Terminal A – First Look The old Continental-era lounge in the old Terminal A was functional, but...
Passenger Mutiny At Washington Dulles Sends Gate Agents Running In Fear
A sad situation at Washington Dulles International Airport with plenty of blame to go around. A lack of communication leading up to a flight cancellation on Royal Air Maroc incited a passenger revolt that prompted gate agents to flee...
United Airlines CEO Is “Frustrated” FAA “Failed Us”
In a surprisingly candid email to employees, United Airlines CEO Scott Kirby expressed frustration that the Federation Aviation Administration (FAA) failed his airline over the weekend, leading to a ripple effect that continues today and is being further exacerbated...
